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Personal Communication Networks Reports
 
Personalized Video Experiences
sponsored by Motorola, Inc.
WHITE PAPER: This paper explains various topics like: MPEG-4 Wins the Battle of the Bandwidth, How to Succeed in Targeted Advertising, Changing Times for Video On Demand, Modular Uplink System and Making the Change to Switched Digital Video.
Posted: 05 Jan 2009 | Published: 31 Dec 2008

Motorola, Inc.

CW Benelux November 2020-January 2021: Dutch Alzheimer's app helps dementia patients
sponsored by ComputerWeekly.com
EZINE: An app aimed at helping dementia patients and their families has been developed by the Alzheimer Society in the Netherlands and has been welcomed with enthusiasm.
Posted: 23 Oct 2020 | Published: 12 Nov 2020

ComputerWeekly.com

The State of Service Management
sponsored by SolarWinds, Inc.
RESOURCE: Many organizations today are using on-premise IT service management (ITSM) solutions. But organizations are increasingly moving to ITSM solutions that are hosted in the cloud for greater flexibility and lower costs.
Posted: 20 Apr 2020 | Published: 10 Mar 2020

SolarWinds, Inc.

Not Everyone Needs a Cadillac
sponsored by Serviceaide
WHITE PAPER: New technology has introduced options for IT teams struggling with increasing ticket volumes. The tricky part is discerning which choice is the best for your IT team in particular. Jump into this white paper to learn how to identify the good IT service management tools from the bad relative to your organization's needs.
Posted: 01 May 2019 | Published: 01 May 2019

Serviceaide

Rethinking the “Easy Button” of Connectivity
sponsored by Quality Technology Services
WHITE PAPER: In this white paper, learn how IP carriers can bolster the strength and stamina of their connectivity infrastructure to ensure they can weather an outage without introducing downtime or latency – or impacting customers’ businesses.
Posted: 25 Jun 2020 | Published: 25 Jun 2020

Quality Technology Services

TAL Apparel Achieves Global Customer Service Excellence with ServiceNow
sponsored by ServiceNow
CASE STUDY: Hong Kong-based TAL Apparel delivers an extensive array of products and services to learning fashion brands and retailers across the world. Open this case study to learn how TAL Apparel utilized a holistic solution to automate everything from IT projects and applications to infrastructure.
Posted: 24 Jul 2020 | Published: 24 Jul 2020

ServiceNow

IT Service Management Book of Knowledge
sponsored by ServiceNow
EBOOK: Dive into this eBook for a firsthand recap of what was covered during ServiceNow’s Knowledge 2020 digital event, including thought-leadership presentations, breakout sessions from customers and experts, and more.
Posted: 09 Oct 2020 | Published: 09 Oct 2020

ServiceNow

CW Nordics May-July 2020: Startups face tough decisions as coronavirus fallout hits
sponsored by ComputerWeekly.com
EZINE: Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment.
Posted: 11 May 2020 | Published: 21 May 2020

ComputerWeekly.com

Real Use Cases for IT Service Management Virtual Agents
sponsored by Serviceaide
CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

5G Business Survey Snapshot
sponsored by T-Mobile for Business
ANALYST REPORT: Find out what key attributes CIOs and IT leaders are seeking and the primary factors driving their investments when it comes to 5G.
Posted: 31 Aug 2020 | Published: 28 Aug 2020

T-Mobile for Business
 

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