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Personalized Video Experiences sponsored by Motorola, Inc. WHITE PAPER: This paper explains various topics like: MPEG-4 Wins the Battle of the Bandwidth, How to Succeed in Targeted Advertising, Changing Times for Video On Demand, Modular Uplink System and Making the Change to Switched Digital Video. Posted: 05 Jan 2009 \| Published: 31 Dec 2008 TOPICS: Advertising \| DSL \| IPTV \| MPEG-4 \| Personal Communications Services \| Personalization \| Video Services \| Video Telephones \| Video-on-Demand \| Videoconferencing Systems

Understanding Your Data Protection ROI sponsored by Veeam Software EBOOK: Access this e-book to learn how to quantify the cost of an IT outage and to unpack 8 essentials that will help you fully understand your data protection ROI. Posted: 28 Jan 2020 \| Published: 28 Jan 2020 TOPICS: Backup for Virtualized Servers \| Backup Server Hardware \| Backup Software \| Backups \| Disaster Planning \| Disaster Recovery \| Disaster Recovery Planning for Virtual Environments \| IT Governance \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems

5 Reasons to Make Virtual Support Agent Adoption a Priority sponsored by Serviceaide WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more. Posted: 03 May 2019 \| Published: 03 May 2019 TOPICS: IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

Real Use Cases for IT Service Management Virtual Agents sponsored by Serviceaide CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out. Posted: 30 Apr 2019 \| Published: 30 Apr 2019 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

CIO Trends #8: Nordics sponsored by ComputerWeekly.com EGUIDE: In this e-guide we take a look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at a pace. This e-guide features an article about each. Posted: 09 Jan 2019 \| Published: 09 Jan 2019 TOPICS: Artificial Intelligence \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Services \| IT Utility Services \| Project Management

CW Benelux - May-July 2019: A new vision for hackers sponsored by ComputerWeekly.com EZINE: With canal bridges, healthcare products, bicycles, ship components, buildings and even prosthetic body parts already in the scope of 3D printing, it's facinating to imagine how far the technology can go. Printing spaceships is no longer a fantasy. Read the issue now. Posted: 03 May 2019 \| Published: 03 May 2019 TOPICS: Cloud Computing \| Cloud Management \| IT Asset Management \| IT Industry \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| IT Workforce

Deliver smart, responsive IT services in an always changing world sponsored by ServiceNow PRODUCT OVERVIEW: Inside this white paper, learn about ServiceNow’s ITSM Professional package that adds six new applications to the standard ServiceNow ITSM portfolio, including predictive intelligence, virtual support agents, and more. Posted: 05 May 2020 \| Published: 05 May 2020 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems

Infographic: 2019 IT Priorities - APAC sponsored by ComputerWeekly.com EGUIDE: This infographic provides a snapshot of our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 968 respondents from across APAC. Posted: 07 Aug 2019 \| Published: 08 Aug 2019 TOPICS: Artificial Intelligence \| Business Intelligence \| Cloud Computing \| Cloud Storage \| Cybersecurity \| Data Analytics \| Hybrid clouds \| IT Industry \| IT Management \| IT Managers \| IT Services \| IT Spending \| Public Cloud

Inside India: The world's IT powerhouse sponsored by ComputerWeekly.com EGUIDE: The Covid-19 pandemic is turning out to be a big fork in the road for many companies. But what about the industry that keeps the lights on for them? Posted: 12 Aug 2020 \| Published: 12 Aug 2020 TOPICS: Application Development \| Cloud Computing \| Cloud Storage Services \| IT Outsourcing Services \| IT Service Centers \| IT Services \| IT Workforce \| Remote Offices \| Remote Users \| Training

What to Expect from AIOps in 2019 sponsored by ServiceNow ESSENTIAL GUIDE: Jump into this E-Guide to learn how AIOps – the collective term for AI-infused IT automation technology – can impact IT operations from the ground up, and what developments took place over the course of 2019. Posted: 30 Apr 2019 \| Published: 29 Apr 2019 TOPICS: Artificial Intelligence \| IT Management \| IT Service Management \| IT Services \| IT Systems

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