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Personalized Video Experiences sponsored by Motorola, Inc. WHITE PAPER: This paper explains various topics like: MPEG-4 Wins the Battle of the Bandwidth, How to Succeed in Targeted Advertising, Changing Times for Video On Demand, Modular Uplink System and Making the Change to Switched Digital Video. Posted: 05 Jan 2009 \| Published: 31 Dec 2008 TOPICS: Advertising \| DSL \| IPTV \| MPEG-4 \| Personal Communications Services \| Personalization \| Video Services \| Video Telephones \| Video-on-Demand \| Videoconferencing Systems

Rightsizing Your ServiceNow Spend sponsored by ClearEdge WHITE PAPER: ServiceNow's licensing models and product bundles can be inflexible, leaving little wiggle room to avoid overpaying for the functionality you need. Without best practices to accurately forecast your licensing demand, the risks can be even greater. Download this useful guide to learn more. Posted: 13 Sep 2021 \| Published: 13 Sep 2021 TOPICS: IT Service Management \| IT Services \| IT Spending \| Negotiation \| Purchasing \| Purchasing Best Practices \| Spend Management

Rightsizing Your Adobe Spend sponsored by ClearEdge WHITE PAPER: If you size your investments with Adobe incorrectly, you may face lost negotiating leverage or punitive true-up fees. This detailed guide provides examples of the financial impact of forecasting incorrectly, a 4-point plan to accurately assess current usage and forecast future licensing needs, and more. Posted: 10 Sep 2021 \| Published: 10 Sep 2021 TOPICS: Content Management \| Content Management Services \| Content Management Software \| Content Providers \| Enterprise Content Management \| Enterprise Content Management Software \| IT Service Management \| IT Services \| IT Spending \| Procurement \| Purchasing \| Purchasing Best Practices \| Spend Management

Challenges sponsored by Momentum Systems CASE STUDY: Ector County, Texas had been using a premise-based phone system for over 15 years. As it reached end-of-life, and with communications playing such a vital role in the County’s daily interactions, there was an obligation to implement a centralized, reliable phone system. Download this case study to see how Momentum Telecom became of service. Posted: 01 Apr 2021 \| Published: 01 Apr 2021 TOPICS: Telecommunications Industry \| Telecommunications Networks \| Telecommunications Services

IT Operations Management Book of Knowledge sponsored by ServiceNow WHITE PAPER: Inside this eBook, find a recap of ServiceNow’s IT operations management (ITOM) breakout sessions, thought leadership presentations, and customer speakers—all divulging industry-leading ITOM practices and strategies. Posted: 21 Oct 2020 \| Published: 21 Oct 2020 TOPICS: IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services

Gartner Magic Quadrant for IT Vendor Risk Management Tools (ITVRM) sponsored by ServiceNow RESOURCE: IT vendor risk management (IT VRM) software provides solutions to manage and automate the vendor risk management life cycle, address third-party risk and meet regulatory compliance. This Gartner Magic Quadrant Report provides an overview of the IT VRM market and a comprehensive evaluation of the top offerings – read on to get started. Posted: 07 Oct 2020 \| Published: 24 Aug 2020 TOPICS: Cybersecurity \| IT Services \| Risk Assessment \| Risk Management \| Security \| Security Architectures \| Security Best Practices \| Security Event Management \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Spending \| Security Standards \| Security Systems \| Security Threats \| Vendor Selection

$40K Saved In Operational Costs In Less Than A Year sponsored by Liongard CASE STUDY: An MSP needed a new tool to improve service delivery, consolidate data into a single portal and improve their average time to resolution (ATR). Open up this case study to see how one leading vendor was able to help the MSP improve their ATR by 62% and save them thousands of dollars in operational costs. Posted: 01 Feb 2021 \| Published: 01 Feb 2021 TOPICS: Data Management \| Data Management Software \| IT Outsourcing Services \| IT Service Management \| IT Services \| Outsourcing

CW Europe - December 2020-February 2021: Tour de France fans get a virtual experience sponsored by ComputerWeekly.com EZINE: The organisers of this year's Tour de France worked with technology services company NTT in partnership with Amaury Sport Organisation to provide what they described as an "enhanced experience" for race fans who could not be at the roadside because of Covid restrictions. Posted: 26 Nov 2020 \| Published: 10 Dec 2020 TOPICS: Computer Hardware \| Financial Applications Software \| Financial Services \| IT Infrastructure \| IT Services \| Remote Access Software \| Security \| Virtual User Interface Software

Monitoring & Alerting Best Practices Guide sponsored by LogicMonitor WHITE PAPER: Download this white paper to discover 5 alerting best practices to consider when designing a new monitoring system that ensures a successful monitoring strategy, effective troubleshooting and additional time to tackle the important projects in your organization. Posted: 19 Jan 2021 \| Published: 19 Jan 2021 TOPICS: IT Best Practices \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| Troubleshooting

Negotiating with Workday sponsored by ClearEdge WHITE PAPER: Workday's approach to pricing and licensing can limit your flexibility and negotiating position in purchases but there are still critical opportunities and pitfalls to navigate to find your way to a better deal. This helpful guide is packed with actionable advice. Posted: 13 Sep 2021 \| Published: 13 Sep 2021 TOPICS: Financial Management \| Financial Services \| Human Resources Management \| Human Resources Service Providers \| Human Resources Services \| Human Resources Software \| IT Service Management \| IT Services \| IT Spending \| Licensing \| Negotiation \| Purchasing \| Purchasing Best Practices \| Spend Management

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