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CASE STUDY: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and cut down operational costs.

Posted: 22 Mar 2019 | Published: 22 Mar 2019

WHITE PAPER: While entering foreign markets can be a great opportunity to diversify operations—international expansion comes with very specific challenges for finance teams in particular. Read this white paper to learn how to get your finance team up and running in new, international markets.

Posted: 30 May 2019 | Published: 31 Dec 2018

CASE STUDY: While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.

Posted: 30 Apr 2019 | Published: 30 Apr 2019

CASE STUDY: Download this case study to learn how partnering with Cintra led Totemic to immediate stability improvements, rapid-response 24x7 support and Oracle commercial advisory services.

Posted: 13 Feb 2019 | Published: 13 Feb 2019

EZINE: It's not just the countries of the Middle East that have a plan when it comes to digital transformation. Private businesses are also overhauling their systems. One such company is the automotive division of Saudi Arabia's Abdul Latif Jameel Company (ALJC), which has completed one of the biggest SAP projects ever undertaken in the auto sector.

Posted: 25 Jun 2019 | Published: 11 Jul 2019

CASE STUDY: Inside this quick case study, find out how major food manufacturer Premio Foods tackled the challenges posed by its legacy SPARC and storage architectures – and how they fast-tracked an architecture overhaul that allowed them to maintain their existing SPARC platform while gaining access to cutting-edge business applications.

Posted: 11 Feb 2019 | Published: 11 Feb 2019

WHITE PAPER: Click to access a collection of case studies that highlight the impact of machine learning in predicting, preventing, and troubleshooting IT events before they have a chance to leave a mark on business continuity – and before they impact customers.

Posted: 21 Mar 2019 | Published: 21 Mar 2019

EZINE: In this ezine, we look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at pace and it appears this move is being fuelled by more traditional businesses.

Posted: 15 Feb 2019 | Published: 21 Feb 2019

CASE STUDY: In this case study, learn how ServiceNow's Finance Close Automation application can make your month-end close more manageable. Review how ServiceNow's Finance Close Automation application can help your accounting team achieve greater efficiency and productivity, and decide if Finance Close Automation is right for your organization.

Posted: 04 Sep 2019 | Published: 04 Sep 2019

EZINE: In this week's Computer Weekly, there's a two-horse race for dominance in the cloud email market between Microsoft and Google, but they are not alone – we examine the runners and riders. Our latest buyer's guide looks at governance, risk and compliance solutions. And we assess the progress of public cloud in the banking sector. Read the issue now.

Posted: 21 Oct 2019 | Published: 22 Oct 2019