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WHITE PAPER: $105,302. That's the mean business cost of an IT incident – and poor monitoring and response systems are often to blame. Discover how AIOps can offer a proactive, predictive alternative.

Posted: 23 Jan 2019 | Published: 23 Jan 2019

WHITE PAPER: Click to access a collection of case studies that highlight the impact of machine learning in predicting, preventing, and troubleshooting IT events before they have a chance to leave a mark on business continuity – and before they impact customers.

Posted: 21 Jan 2019 | Published: 21 Jan 2019

WEBCAST: Hop into this webinar to learn how businesses are rethinking and retooling their IT support strategies to cater to the new generation of user demands. Inside, you'll hear industry experts weigh-in on topics like the latest support technology breakthroughs, strategic IT best practices, and more.

Posted: 11 Feb 2019 | Premiered: Feb 11, 2019

EZINE: GDPR becomes law at the end of this month, so we take a look at how organisations in the Netherlands are preparing for it. Cover your eyes if you are squeamish as you only have days left to get things right.We lead this issue with a story published in February, so perhaps things have changed. But if not, some organisations should be concerned.

Posted: 01 May 2018 | Published: 01 May 2018

WHITE PAPER: Like most vertical markets, today's banks and financial institutions are dealing with the data deluge brought on by digital transformation. In this white paper, learn how intelligent information management (IIM) can help banks and financial institutions overcome the challenges of digital transformation, and give them a competitive edge.

Posted: 14 Feb 2019 | Published: 14 Feb 2019

EBOOK: This e-book enables you to find out if you are dealing with limited service visibility. You will also see what a service visibility framework looks like, and get best practices to move from a manual approach to comprehensive, automated service reporting.

Posted: 31 Oct 2018 | Published: 30 Aug 2016

EZINE: Cities in continental Europe will be eyeing opportunities to attract more startup firms in view of the potential scenario that London and the UK more widely might lose their appeal to entrepreneurs after Brexit.

Posted: 01 Mar 2018 | Published: 08 Mar 2018

WHITE PAPER: This white paper will make it a bit easier as you evaluate what makes sense for your organization. Included is a discussion of 3 vital requirements for any HCI that will maximize its value. In a world in which not all HCI solutions are created equal, read on to learn these 3 requirements.

Posted: 21 Sep 2018 | Published: 31 Aug 2018

WHITE PAPER: Download this report to learn about the efficiencies your team can gain by leveraging a purpose-built IT support tool – and what sets purpose-built apart from other support tool options.

Posted: 15 Feb 2019 | Published: 15 Feb 2019

EZINE: Dutch military intelligence has released a lot of details about the attempt to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague.

Posted: 31 Jan 2019 | Published: 07 Feb 2019