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EZINE: The Netherlands is a hotbed for digital developments, whether it's developing a port that will host autonomous ships or the proliferation of contactless payments. Its population is open to new ideas and it has a rich tech startup scene with a large community of techies.

Posted: 02 Nov 2018 | Published: 08 Nov 2018

WHITE PAPER: Centralized knowledge bases can be a lifesaver for IT teams and users alike. Find out how a large-scale furniture provider built an IT helpdesk and searchable knowledge base to support over 19 warehouse and showroom locations, even integrating G Suite tools for maximum efficiency.

Posted: 06 Sep 2018 | Published: 06 Sep 2018

WHITE PAPER: Open this guide to learn about the 10 biggest mistakes that can occur within ITSM projects, from personnel inconsistencies to neglecting service quality. In addition to learning how to recognize these tell-tale signs, you'll also find tips for overcoming and dodging these mistakes before they manifest into bigger problems.

Posted: 15 Aug 2018 | Published: 15 Aug 2018

WHITE PAPER: In this Forrester analysis, find out how the top 12 enterprise service management vendors stack up – and which are leading the pack.

Posted: 10 Oct 2018 | Published: 23 Aug 2018

EBOOK: This e-book enables you to find out if you are dealing with limited service visibility. You will also see what a service visibility framework looks like, and get best practices to move from a manual approach to comprehensive, automated service reporting.

Posted: 31 Oct 2018 | Published: 30 Aug 2016

WHITE PAPER: An ineffective help desk system can be a major pain point for businesses -- and their customers, too. Learn more about how one company redefined their help desk strategy with the help of an intelligent service management solution.

Posted: 16 Apr 2018 | Published: 16 Apr 2018

WHITE PAPER: Automation through the cloud has continued to evolve, and every corner of IT, from the overall infrastructure to the individual desktop, can stand to gain from it. Check out this comparison tool to see how the capabilities of IT throughout the stack have changed via automation.

Posted: 13 Aug 2018 | Published: 13 Aug 2018

RESOURCE: In this analyst report, find out how the top nine ITSM tools on today's market stack up against one another. Explore the strengths, cautions, and adoption trends around each offering to get a better idea which one matches the needs of your I&O team – and which ones to avoid.

Posted: 10 Oct 2018 | Published: 16 Aug 2018

EZINE: What more does a region need to be recognised as a technology leader than its very own valley, of the silicon variety? Where once only oil flowed down Saudi Arabia's economic valleys, tech has now taken a grip. Read in this issue about the country's ambitions in the tech sector.

Posted: 09 Jul 2018 | Published: 12 Jul 2018

WHITE PAPER: This paper discusses the essential requirements for successful BSM deployments, examines how next-gen BSM solutions differ from traditional alternatives, and reviews 6 technical requirements every BSM solution must meet for effective visibility. Access now for the details.

Posted: 24 Apr 2018 | Published: 30 Apr 2012