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EZINE: In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider

Posted: 04 Dec 2019 | Published: 06 Dec 2019

EGUIDE: ServiceNow rolled out the latest version of its flagship Now Platform highlighted by a mobile application that allows remote users to access core capabilities of the enterprise workflow product. Learn about it in this expert guide.

Posted: 21 Nov 2019 | Published: 21 Nov 2019

EBOOK: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money.

Posted: 04 Apr 2018 | Published: 20 Jan 2018

ANALYST REPORT: Inside this Forrester analysis, find out how the top 15 enterprise service management providers stack up against each other in Q4 2019. Using 23 unique evaluation criteria, learn how each provider matches up against common infrastructure and operations demands.

Posted: 18 Oct 2019 | Published: 10 Oct 2019

WHITE PAPER: Businesses choosing iPaaS providers need to be careful, as different providers may align with your goals differently. Read this whitepaper to learn the five main points to compare between iPaaS providers, and see how providers SnapLogic and Workato matchup.

Posted: 02 Jul 2019 | Published: 31 Dec 2018

EZINE: In this ezine, we look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at pace and it appears this move is being fuelled by more traditional businesses.

Posted: 15 Feb 2019 | Published: 21 Feb 2019

WHITE PAPER: View this white paper to discover why payment processing is an integral part of ecommerce success. Explore how payment processing plays a pivotal role in cart abandonment, and learn how SFG can help your ecommerce organization tackle the troubles of payment processing and management.

Posted: 19 Aug 2019 | Published: 19 Aug 2019

WHITE PAPER: In this article, find out how virtual service agents can (quite literally) provide a more intuitive approach to IT self-service – ultimately reducing hands-on time required by actual IT team members and offloading support responsibilities onto AI.

Posted: 30 Apr 2019 | Published: 30 Apr 2019

ESSENTIAL GUIDE: The current widespread use of poorly secured consumer IoT products has been causing menace to the security of the internet. The underlying knowledge and technology that are necessary to design and implement secure IoT products are already well-known and widely available. This article explores these more plausible solutions.

Posted: 18 Apr 2019 | Published: 18 Apr 2019

WHITE PAPER: In this case study, discover more about how Atlas Schindler revamped their legacy service desk platform to better support not only customers, but their own users as well. Plus, find out how they implemented process automation, virtual agents, and more cutting edge IT technologies.

Posted: 21 Nov 2018 | Published: 21 Nov 2018