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The Service Desk KPIs Top MSPs Rely on for Success & How to Use Them in Your Business
sponsored by ConnectWise
WHITE PAPER: Visibility into the performance of your organization’s service desk provides insight into what issues to focus on to provide the support your clients expect, but KPIs aren’t always easily translated. Save a copy of this 18-page eBook, which focuses on the seven KPIs used by top service providers to measure service desk efficiency.
Posted: 29 Apr 2020 | Published: 29 Apr 2020

TOPICS:  IT Services
ConnectWise

CIO Trends #8: Nordics
sponsored by ComputerWeekly.com
EGUIDE: In this e-guide we take a look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at a pace. This e-guide features an article about each.
Posted: 09 Jan 2019 | Published: 09 Jan 2019

ComputerWeekly.com

CW Middle East July-Sept 2019: SAP project drives digital transformation for Saudi Arabia's largest auto company
sponsored by ComputerWeekly.com
EZINE: It's not just the countries of the Middle East that have a plan when it comes to digital transformation. Private businesses are also overhauling their systems. One such company is the automotive division of Saudi Arabia's Abdul Latif Jameel Company (ALJC), which has completed one of the biggest SAP projects ever undertaken in the auto sector.
Posted: 25 Jun 2019 | Published: 11 Jul 2019

ComputerWeekly.com

CW Nordics August 2017
sponsored by ComputerWeekly.com
EZINE: The Nordic region, known for its startup companies, is a good platform for fintech companies to set up as consumers are conducive to digital banking services. In this issue, discover how major companies in the financial industry are partnering with startups and launching fintech initiatives and much more.
Posted: 23 Aug 2017 | Published: 24 Aug 2017

ComputerWeekly.com

The Changing Nature of TV
sponsored by CenturyLink
WHITE PAPER: Streaming video is fundamentally changing the definition of what it means to “watch TV.” Video distributors and rights holders need to pay special attention to how these behaviors are changing. In this white paper, explore key recommendations for providers hoping to take advantage of streaming opportunities.
Posted: 20 Nov 2019 | Published: 20 Nov 2019

CenturyLink

Digital Transformation for 5G in the Real World
sponsored by Lumina Networks
EBOOK: Among consumers, vendors and analysts alike, 5G gets a lot of hype – much of it deserved. Massive improvements in wireless capacity and latency really will unleash a new generation of digital experiences that transform industries. In this interactive e-book, explore 5 overlooked factors that can make or break 5G rollouts.
Posted: 26 Nov 2019 | Published: 26 Nov 2019

Lumina Networks

Infographic: 2019 IT Priorities - APAC
sponsored by ComputerWeekly.com
EGUIDE: This infographic provides a snapshot of our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 968 respondents from across APAC.
Posted: 07 Aug 2019 | Published: 08 Aug 2019

ComputerWeekly.com

2017 Salary Survey ASEAN Infographic
sponsored by ComputerWeekly.com
DATA SHEET: Download the 2017 Salary Survey ASEAN infographic to discover the latest information about demographics, training, earnings and women in IT.
Posted: 12 Sep 2017 | Published: 13 Sep 2017

ComputerWeekly.com

Guide to overcoming challenges facing the telecom sector
sponsored by ComputerWeekly.com
EGUIDE: The telecoms sector in 2017 finds itself increasingly challenged as operators and end-users respond to multiple challenges, such as the emergence of software-based networks, the steady erosion of voice revenues, and the growth of 'free' communications services.
Posted: 11 Aug 2017 | Published: 11 Aug 2017

ComputerWeekly.com

US Business Opportunities in Asia Pacific
sponsored by SingTel
WHITE PAPER: Vietnam is committed to an ambitious investment plan to improve infrastructure and technology across the country, which will increase the ease of doing business and improve logistics. In this white paper, learn how Singtel can help US businesses looking to expand into Vietnam in the coming years.
Posted: 25 Jun 2020 | Published: 25 Jun 2020

SingTel
 

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