DigiWorld Yearbook
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
IDATE's DigiWorld Yearbook provides an annual analysis of the recent developments shaping the telecoms, internet and media markets, identifying major global trends and scenarios.
Posted: 18 Dec 2015 | Published: 18 Dec 2015
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Real Use Cases for IT Service Management Virtual Agents
sponsored by Serviceaide
CASE STUDY:
While a sales-oriented chatbot has obvious use cases as a customer-facing tool, how does a virtual support agent align with IT service workflows? And perhaps more importantly, how does it alleviate ITSM congestion? Explore a collection of real-world use cases for ITSM virtual support agents to find out.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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Software demo: Early warning system for modern IT infrastructure monitoring
sponsored by LogicMonitor
SOFTWARE DEMO:
Click to watch this demo video of an early warning system platform for modern IT infrastructure – which proactively prevents problems to minimize downtime and slowdowns that may negatively affect your organization.
Posted: 14 Jan 2021 | Premiered: 14 Jan 2021
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Computer Weekly - 19 November 2019: Is facial recognition happening too fast?
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, as the Information Commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft's global cyber security chief. Read the issue now.
Posted: 15 Nov 2019 | Published: 19 Nov 2019
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Inside India: The world's IT powerhouse
sponsored by ComputerWeekly.com
EGUIDE:
The Covid-19 pandemic is turning out to be a big fork in the road for many companies. But what about the industry that keeps the lights on for them?
Posted: 12 Aug 2020 | Published: 12 Aug 2020
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Deliver smart, responsive IT services in an always changing world
sponsored by ServiceNow
WHITE PAPER:
Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in an ever changing world. Open up this white paper to explore how to boost ITSM tools with machine learning, chat bots and analytics.
Posted: 12 Feb 2021 | Published: 12 Feb 2021
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The Effects of COVID-19 on IT Infrastructure Spending
sponsored by Fujifilm Recording Media USA, Inc.
EGUIDE:
Explore this e-guide to learn the 3 ways the pandemic is affecting IT and storage spending, what flexible infrastructure investments are out there, and the pros & cons of consumption-based pricing.
Posted: 12 Nov 2020 | Published: 10 Nov 2020
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CW Europe - March-May 2020: Experts examine Dutch government’s IT problems
sponsored by ComputerWeekly.com
EZINE:
Technology experts discuss the challenges and potential solutions to the Netherlands government's IT problems.
Posted: 02 Mar 2020 | Published: 12 Mar 2020
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5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER:
Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019
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The top 3 IT pains of the new reality and how to solve them
sponsored by ServiceNow
WHITE PAPER:
In today’s remote work environment, three common IT headaches have emerged. Inside this guide, unearth the causes of these pain points—and learn how to start solving them.
Posted: 21 Aug 2020 | Published: 21 Aug 2020
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