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Mastering multi-channel journeys – making engagement pay
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

ComputerWeekly.com

Aruba Enables High-Performance Wi-Fi Coverage for over 36,000 Spectators
sponsored by Aruba Networks
CASE STUDY: Find out how Lepida deployed Aruba Wi-Fi access points and AirWave network management to provide the wireless infrastructure for a stadium which seats up to 36,000 people, making it the largest sport venue in Bologna.
Posted: 01 May 2019 | Published: 01 May 2019

Aruba Networks

Unified Team Communications: Power Collaboration Between All Your Workers
sponsored by Motorola, Inc.
WHITE PAPER: Download this guide to learn about Motorola Solutions and how their communication devices can help you connect people, properties and locations to streamline operations, keep your workers safe, control costs and enhance guest satisfaction.
Posted: 04 Apr 2019 | Published: 04 Apr 2019

Motorola, Inc.

Infographic: 2019 Europe IT Priorities - General Trends
sponsored by ComputerWeekly.com
EGUIDE: In this infographic, we take a look at what IT departments are investing in, how IT departments will evolve over the next 12 months and which sectors will see the biggest budget increases. Survey results taken from the 2019 IT Priorities survey carried out by ComputerWeekly.com, ComputerWeekly.de and LeMagIT.fr.
Posted: 23 Apr 2019 | Published: 23 Apr 2019

ComputerWeekly.com

Get Better, Faster, Cheaper IT Service Through AI Capabilities
sponsored by ServiceNow
WHITE PAPER: It's time to move IT beyond the traditional "better, faster, cheaper — pick any two" conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.
Posted: 29 Apr 2019 | Published: 20 Apr 2019

ServiceNow

5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019

Serviceaide

Avaya State Of The Desktop Report
sponsored by Avaya
RESEARCH CONTENT: In a survey of over 1,200 full-time workers, 43% reported that their primary communication device at work is a dedicated desktop phone, according to Avaya's State of the Desktop Report. Download the full report to review other desktop communication trends.
Posted: 08 Apr 2019 | Published: 08 Apr 2019

Avaya

The Real-World Value of Hyperconverged Infrastructure
sponsored by Lenovo Intel
EBOOK: This IDC e-book examines the value of HCI. Read on to dig into top HCI adoption drivers, 4 real-world benefits of HCI, how HCI improves resource utilization, and more.
Posted: 08 May 2019 | Published: 30 Jun 2018

Lenovo Intel

Adidas: IT Self-Service in Action
sponsored by ServiceNow
CASE STUDY: Learn how Adidas used ServiceNow® platforms to create a consumer-style shop to deliver services and increase efficiencies for its employees across 160 countries
Posted: 03 Apr 2019 | Published: 03 Apr 2019

ServiceNow

Accelerating the Pace of Innovation with ServiceNow
sponsored by ServiceNow
CASE STUDY: In this case study, find out how VIVAT reimagined its IT service management strategy to better support over 2,500 employees – ultimately introducing an enterprise-wide system of record for IT, service delivery, operations, and development teams.
Posted: 05 Apr 2019 | Published: 05 Apr 2019

ServiceNow
 

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