How Leading Organizations Use AI to Deliver Exceptional Customer Experiences
sponsored by Splunk
WHITE PAPER:
Click to access a collection of case studies that highlight the impact of machine learning in predicting, preventing, and troubleshooting IT events before they have a chance to leave a mark on business continuity – and before they impact customers.
Posted: 21 Mar 2019 | Published: 21 Mar 2019
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CW Europe – June 2018
sponsored by ComputerWeekly.com
EZINE:
Research from Computer Weekly has revealed that across Europe, there appears to be no consensus on where IT budgets will be spent over the next year. But what is clear is that total budgets are expected to rise. But where will the money go?
Posted: 08 Jun 2018 | Published: 08 Jun 2018
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CW Nordics ezine February 2018
sponsored by ComputerWeekly.com
EZINE:
In the first CW Nordics ezine of 2018, we take a look at some of the priorities of the region’s CIOs.
Posted: 19 Feb 2018 | Published: 22 Feb 2018
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Networks in Transition: How Leaders are Addressing Multifaceted Challenges
sponsored by Verizon
WHITE PAPER:
Digital transformation efforts are skyrocketing – and these projects rely on a variety of resources across your IT networks. What's your network's threshold for handling these workloads? Take this whitepaper to figure out the top network deliverables you should prioritize when supporting digital transformation projects in 2019.
Posted: 15 Aug 2019 | Published: 15 Aug 2019
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ITSM and Digital Transformation – Where Are We?
sponsored by Serviceaide
WEBCAST:
Hear from ITSM and IT automation experts as they discuss the impending evolution of ITSM under the pressures of digital transformation – and how technology like AI, machine learning, and process automation will become crucial to a successful IT service strategy.
Posted: 17 Jun 2019 | Premiered: Nov 27, 2018
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Case Study: How TransAlta Keeps Their Lights On
sponsored by ServiceNow
CASE STUDY:
TransAlta, a Canada-based energy provider, is built around providing its customers with the power they need, wherever and whenever they need it. Learn how TransAlta ensures optimal IT engagement, visibility, and performance through a collection of IT service and self-service platforms – and how they ultimately reduced service outages by over 80%.
Posted: 19 Mar 2019 | Published: 19 Mar 2019
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CW Nordics May 2018
sponsored by ComputerWeekly.com
EZINE:
In a country like Sweden which has embraced IT to transform life and work and where concepts like cashless society are welcomed by many, the proliferation of artificial intelligence is inevitable.
Posted: 18 May 2018 | Published: 24 May 2018
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5 Ways to Level Your Service Desk Using IT Process Automation
sponsored by Ayehu
WHITE PAPER:
Discover what automation looks like when integrated into these five frequent-flyer IT service requests – and how to configure process automation of your own to take these highly-manual tasks off your plate.
Posted: 01 Nov 2019 | Published: 01 Nov 2019
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How Leading Organizations Use AI to Deliver Exceptional Customer Experiences
sponsored by Splunk
WHITE PAPER:
Click to access a collection of case studies that highlight the impact of machine learning in predicting, preventing, and troubleshooting IT events before they have a chance to leave a mark on business continuity – and before they impact customers.
Posted: 21 Jan 2019 | Published: 21 Jan 2019
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Working with the Kubernetes Configuration to Deploy Containers
sponsored by Diamanti
EGUIDE:
In this expert guide, Alan Earls, contributor to SearchITOperations.com, walks you through using the Kubernetes configuration for container deployment. Inside, you'll find expert instruction on properly applying Kubernetes' nodes, pods, schedulers, and volumes to bypass orchestration challenges, and more.
Posted: 27 Feb 2018 | Published: 19 Feb 2018
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