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Machine Learning Keeps Customers Happy at Ocado sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we find out how data scientists at online grocer Ocado are using machine learning technology to deliver better customer service. Manufacturing giant GE is making a play to become a top 10 software supplier. And we examine the future of server operating systems as workloads move to the cloud. Read the issue now. Posted: 28 Nov 2016 \| Published: 29 Nov 2016 TOPICS: CIOs \| Cloud Storage \| Data Analytics \| Data Mining \| eCommerce \| Operating Systems \| Server Virtualization

Global VAT guide for digital content sponsored by ComputerWeekly.com ESSENTIAL GUIDE: DLA Piper's Global VAT Guide offers valuable guidance to companies offering digital content, intangible services and rights across borders. Posted: 19 Nov 2015 \| Published: 19 Nov 2015 TOPICS: eCommerce \| eCommerce Services \| eCommerce Software

Explaining How Trusted SSL Certificates and Forged SSL Certificates Work sponsored by SearchSecurity.com EGUIDE: This expert e-guide explores how trusted and forged SSL certificates work, as well as the dangers that arise from compromised Certification Authorities (CAs). Discover what you need to know about the state of the digital marketplace today – read on to learn more. Posted: 27 Dec 2012 \| Published: 19 Dec 2012 TOPICS: Certificate Authorities \| Digital Certificates \| eCommerce \| Internet Security \| Public Key Encryption \| Security \| Security Industry \| Security Threats \| SSL

Computer Weekly – 11 December 2018: Manchester's evolution from rag trade to digital hub sponsored by ComputerWeekly.com EZINE: This issue of Computer Weekly explores innovation in the digital era – from the role of software-defined networking in the datacentre, to quantum computing, and much more. Posted: 07 Dec 2018 \| Published: 07 Dec 2018 TOPICS: eCommerce \| Health Care Networking \| Identity Management \| Networking \| Security

Mastering multi-channel journeys – making engagement pay sponsored by ComputerWeekly.com RESEARCH CONTENT: This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it. Posted: 23 Sep 2015 \| Published: 23 Sep 2015 TOPICS: eCommerce \| eCommerce Services \| eCommerce Software \| Multichannel Multipoint Distribution Services \| Retail Channels

Omnichannel Shoppers Trendagram sponsored by Hewlett-Packard Enterprise WHITE PAPER: This brief infographic takes a by-the-numbers look at omnichannel shopping trends, customer expectations, and the key opportunities that are emerging for retailers. Posted: 18 Dec 2013 \| Published: 31 Aug 2013 TOPICS: Channel Management \| CRM \| CRM Best Practices \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| eCommerce \| eCommerce Services \| Online Shopping \| Retail Channels \| Retail Trade Industry

Oracle Database 11g Application Development sponsored by Oracle Corporation WHITE PAPER: Application development organizations have a wide variety of programming languages and technologies to choose from. In this white paper learn how Oracle Database 11g delivers a highly productive and powerful set of application development tools. Posted: 20 Nov 2007 \| Published: 01 Jun 2007 TOPICS: Business Intelligence \| eCommerce \| Global Economy \| Information Management \| Information Management Software \| Knowledge Management \| Knowledge Management Software

Delivering a Seamless Experience Across Every Channel sponsored by IBM WHITE PAPER: This white paper reveals the results of a survey of over 500 e-commerce and e-business professionals, and provides key insights and best practices for improving customer experiences across all channels. Posted: 15 Nov 2013 \| Published: 31 May 2013 TOPICS: Channel Management \| Channel Management Software \| CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Support Software \| eCommerce \| Mobile CRM \| Mobile Device Management

Personalized Marketing and Web Analytics sponsored by IBM WHITE PAPER: In this white paper, uncover the gold mine that lies within behavioral data, identify the specific nuggets to mine, and learn how to leverage behavior data to increase marketing returns at every stage of the customer life cycle, both online and offline. Posted: 01 Mar 2014 \| Published: 28 Feb 2013 TOPICS: Customer Data Management \| Customer Data Management Software \| Customer Retention \| Customer Satisfaction \| Data Analytics \| eCommerce \| eCommerce Software \| Marketing \| Personalization \| Web Analytics \| Web Analytics Software

GeoTax Enterprise Tax Management Solution sponsored by Pitney Bowes Group 1 Software SOFTWARE LISTING: Reduce financial risk and regulatory liability with the only system that integrates jurisdictional boundaries with the street addresses of your customer or employee records. GeoTAX® Enterprise Tax Management arms you with the tools to centralize y... Posted: 02 May 2008 \| Published: 01 May 2008 TOPICS: Customers \| eCommerce \| Enterprise

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