Graduate Programs

EGUIDE: This e-guide to employee experience includes a podcast discussion about the evolution of employee experience management. Also, we explore how advanced companies are responding to skills shortages and millennial employee attitudes by listening harder to their workforces.

Posted: 06 May 2021 | Published: 06 May 2021

WHITE PAPER: CompTIA's IT Industry Outlook 2021 is a research report that explores the trends shaping the industry, its workforce and its business models. Learn factors that could positively and negatively impact business growth in 2021, 2021 budget projections compared to 2020, and more.

Posted: 12 Feb 2021 | Published: 12 Feb 2021

CASE STUDY: In this case study, learn about energy and utility company, Parker Drilling, who recently modernized a paper-based offboarding process to drive efficiencies and strengthen security with the help of ServiceNow’s HR service delivery platform.

Posted: 13 Apr 2021 | Published: 13 Apr 2021

EBOOK: If employees are left in the dark, that can put your entire digital initiative at risk. Using an internal communications tool can help ensure your workers are aware, and ready, to embrace change. Read this eBook to explore the 7 steps of using a workforce communication platform to drive transformational change.

Posted: 12 Oct 2020 | Published: 12 Oct 2020

EGUIDE: In this e-guide: HR software had long been a relatively backward zone of enterprise software before the Covid-19 pandemic. It had been catching up, as organisations applied digital approaches drawn from customer experience to employee experience, encompassing the journey from recruitment, through working and learning, to moving up or moving on.

Posted: 06 May 2021 | Published: 06 May 2021

WEBCAST: Delivering a good experience—both for employees and customers—is crucial to overall success, which is why many organizations decide to implement an experience management platform. Learn about NWN’s experience management offering and the benefits you could achieve with it in this video.

Posted: 12 Nov 2020 | Premiered: Nov 12, 2020

WHITE PAPER: Open up this paper to examine the top HR use cases for POB HR systems, as well as a look at how HR service is changing post-COVID and how virtual agents have stepped in to help.

Posted: 19 Jul 2021 | Published: 19 Jul 2021

WHITE PAPER: Happy employees are good for business. In fact, research has shown happy employees are 20% more productive than unhappy employees. Download this white paper to explore workplace services’ increasingly important role in employee happiness, as well as 4 steps that can help you get started with them.

Posted: 23 Nov 2020 | Published: 23 Nov 2020

WEBCAST: In late 2019, Sunny Dhami, Director of Product Marketing for RingCentral UK, joined a group of veteran technologists to talk technology, the future of work and the role of the CIO. Watch the recording of their conversation in this video.

Posted: 17 Jun 2020 | Premiered: Jun 17, 2020

WEBCAST: There are a number of critical HR agenda items which organizations need to plan for to enable an effective return-to-workplace program and KPMG is lifting the curtain on how they are advising their top clients. Watch this webinar to explore KPMG’s dynamic digital HR framework, enabled by ServiceNow, and how you can get started.

Posted: 17 Sep 2020 | Premiered: Sep 17, 2020