Smart Office Reopening with RXR Realty
sponsored by Microsoft
CASE STUDY:
RXR Realty, one of the largest real estate companies in New York, was struggling with ensuring a safe return to work, so they decided to implement their own RX Well Platform along with Azure’s IoT Hub. Watch this video to learn about their experience.
Posted: 05 Oct 2020 | Published: 05 Oct 2020
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Answer Key Talent Management Questions with Workforce Insights
sponsored by Pymetrics
WHITE PAPER:
Workforce Insights by pymetrics helps you answer key talent management questions and future-proof your workforce using a unique dataset and interactive dashboard. It’s easy to use, and engaging for you and your employees. Learn how you can get started today in this brief white paper.
Posted: 17 Jul 2020 | Published: 17 Jul 2020
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Drive Organizational Change with SocialChorus’ Expanded Platform
sponsored by SocialChorus
WEBCAST:
Watch this webinar to learn about SocialChorus’ digital workplace solution, and how you can use it to drive effective transformation across your entire organization.
Posted: 09 Oct 2020 | Premiered: Oct 9, 2020
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How to Create an Employee Centered Plan for a Safe Re-opening
sponsored by ServiceNow
WEBCAST:
Workplaces are slowly reopening. But how can you ensure that your organization is doing it safely? Find out in this ServiceNow webinar, which explores how to assess employee readiness, manage PPE, schedule maintenance and more for a successful reopening.
Posted: 16 Sep 2020 | Premiered: Sep 16, 2020
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Returning to the Workplace
sponsored by Salesforce
EBOOK:
Access this ebook to learn 8 specific benefits for government agencies implementing a Salesforce platform to mitigate the effects of COVID-19 and stabilize their workforce.
Posted: 30 Nov 2020 | Published: 30 Nov 2020
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Remote Agent Playbook
sponsored by RingCentral
WHITE PAPER:
Transitioning to remote work has presented a lot of challenges for contact centers. Download this playbook to learn what strategies and tools you can implement today in your contact center to better support agents and customers during emergency situations.
Posted: 17 Dec 2020 | Published: 17 Dec 2020
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How to Effectively Manage a Remote Team
sponsored by RingCentral
RESOURCE:
How exactly do you manage a remote team that’s scattered around the world? Find out in this interactive playbook, which explores the 5 best practices for remote team management.
Posted: 04 Aug 2020 | Published: 04 Aug 2020
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The Surprising Value of Accurate Language Screening
sponsored by Emmersion Learning
WHITE PAPER:
Download this white paper to see how improving your language screening process for contact center hiring can help you save time and money on training and recruiting, reduce agent turnover, and improve customer experience.
Posted: 25 Aug 2020 | Published: 25 Aug 2020
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The Biggest Obstacles to Remote Work & How to Overcome Them
sponsored by RingCentral
RESOURCE:
Remote teams experience unique challenges that can hurt their productivity—just like their in-office counterparts. Explore some of the biggest obstacles of remote work and tips for overcoming them in this blog post.
Posted: 05 Aug 2020 | Published: 05 Aug 2020
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How to better manage teams of remote contact center agents
sponsored by RingCentral
WHITE PAPER:
Most customer service agents are now working from home and it’s likely to stay that way. Cloud-based contact center management platforms point the way forward in this new normal and have the potential to improve the customer experience. Download this whitepaper to learn more about why you should change over to a cloud-based contact center platform.
Posted: 18 Dec 2020 | Published: 18 Dec 2020
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