Entraction Uses Device Reputation to Carry Out "Zero Tolerance" for Fraud
sponsored by iovation, Inc.
CASE STUDY:
Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud.
Posted: 09 Jun 2009 | Published: 09 Jun 2009
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Dissecting the XWM Trojan Kit: A Peek at China's Growing Underground Online Gaming Economy
sponsored by Trend Micro, Inc.
WHITE PAPER:
This research paper introduces a popular online gaming Trojan kit known as the "Xiang Wei Ma (XWM) Kit," which roughly translates to "Rattle Trojan," that targets popular online games in China.
Posted: 26 Oct 2010 | Published: 26 Oct 2010
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Computer Weekly - 29 October 2019: IR35 reforms - the difficult decisions facing IT contractors
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we examine the difficult choices facing UK IT contractors from the controversial IR35 tax reforms. Social engineering is a major source of cyber security attacks - we look at mitigation strategies. And the IT chief at Mercedes F1 explains what it takes to support a world championship team. Read the issue now.
Posted: 27 Oct 2019 | Published: 29 Oct 2019
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Moogsoft AIOps Helps HCL reduce MTTR by 33% for Hybrid Cloud Managed Service Assurance
sponsored by Moogsoft
WHITE PAPER:
From operational noise, to overwhelming waves of alerts, to change frequency, managing IT service operations can grow to unmanageable levels that can drown IT teams in inefficiencies. Download this whitepaper which dives into the 4 benefits of AIOps for managed IT services, and learn about how it can control 5 critical challenges.
Posted: 31 Oct 2019 | Published: 31 Oct 2019
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The Total Economic Impact of Atlassian for ITSM
sponsored by Atlassian
ANALYST BRIEF:
Inside this economic impact analysis from Forrester, discover how leading IT analysts have quantified Atlassian’s Jira Service Desk platform and its impact on real-world IT service management strategies.
Posted: 11 Oct 2019 | Published: 30 Jun 2019
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MicroScope – December 2019: Time for change
sponsored by MicroScope
EZINE:
In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider
Posted: 04 Dec 2019 | Published: 06 Dec 2019
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CW Middle East ezine October 2018
sponsored by ComputerWeekly.com
EZINE:
It's still early days for the Middle East when it comes to artificial intelligence and robotic process automation, but things are picking up.
Posted: 05 Oct 2018 | Published: 05 Oct 2018
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The Perfect Partnership: Boosting Human IT Support with Virtual Agents
sponsored by Serviceaide
WHITE PAPER:
Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better.
Posted: 30 Apr 2019 | Published: 30 Apr 2019
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Case Study: Keeping the Service Desk Up to Speed with Compliance
sponsored by Serviceaide
WHITE PAPER:
In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task.
Posted: 21 Nov 2018 | Published: 21 Nov 2018
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Best Practices for Service Management: 5 Ways to Increase Client Satisfaction and Profits
sponsored by ConnectWise
EBOOK:
Download this e-book for 5 methods of improving service management to increase client satisfaction and a discussion on the benefits of using a professional services automation (PSA) solution with remote monitoring and management.
Posted: 08 Mar 2019 | Published: 31 Dec 2018
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