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ALSO CALLED: AT Command Set, Communication Software, Hayes Command Set
DEFINITION: Software that makes it possible to send and receive data.
Communications Software Reports
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Key Questions to Ask when Evaluating UCaaS Providers
sponsored by Mitel Networks Limited
WHITE PAPER: In this guide, discover 12 categories – each with a set of targeted questions – that are designed to help you evaluate UCaaS providers and ensure you make an informed decision that will benefit your communications.
Posted: 21 Jan 2019 | Published: 31 Dec 2018

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Mitel Networks Limited

Understanding Unified Communications as a Service
sponsored by MASERGY
RESOURCE: Read this brief white paper to lean about UCaaS, which unites communications services into one globally accessible platform that delivers a single user experience across all devices and locations.
Posted: 18 Dec 2018 | Published: 18 Dec 2018

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MASERGY

Global UCaaS RFPs: The 5 Question Approach Every CIO Should Use
sponsored by MASERGY
WHITE PAPER: This custom white paper explores how organizations create RFPs for unified communications as a service (UCaaS) systems and offers some timely advice as to how the procurement process should change to support today's evolving demands. Discover a 5 question RFP approach that every CIO should consider when futureproofing their UC technologies.
Posted: 03 Dec 2018 | Published: 03 Dec 2018

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MASERGY

Digital Transformation: Insight into Getting It Right!
sponsored by Avaya
RESEARCH CONTENT: Download this IDC report to learn how UCC tools can enable organizations to operate and grow the business in new ways, help capitalize on and establish new innovative business models, and deliver more comprehensive worker and customer experiences.
Posted: 26 Nov 2018 | Published: 29 Jun 2018

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Avaya

Video Collaboration in Financial Services: Embrace the Cloud to Innovate and Grow
sponsored by Zoom Video Communications
RESEARCH CONTENT: Financial services organizations are beginning to realize the potential upside of implementing video-collaboration technologies that improve customer service, reduce costs, and accelerate decision making. Read this report by Frost & Sullivan for more information on the digital trends that are shaping financial services.
Posted: 31 Oct 2018 | Published: 31 Oct 2018

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Zoom Video Communications

Performance Management: Accelerating UC Deployment & Adoption
sponsored by Nectar Corp
EBOOK: Most enterprises struggle to successfully deploy and deliver advanced UC performance management tools. This Wainhouse Research e-book will summarize research findings on the topic of performance management tools, and includes data from objective UC surveys, briefings and projects.
Posted: 12 Oct 2018 | Published: 31 Mar 2018

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Nectar Corp

The Hidden Iceberg: Seven Metrics for Evaluating the Network Beneath Your Unified Communications Solution
sponsored by MASERGY
WHITE PAPER: How should your IT team evaluate the network beneath your Unified Communications tool? Read this white paper for the 7 metrics and learn how to properly evaluate the network supporting your UCC tool.
Posted: 21 Sep 2018 | Published: 21 Sep 2018

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MASERGY

6 Key Dimensions of a Digital Workplace
sponsored by Igloo, Inc
WHITE PAPER: Take a look at this resource to learn how an explosion of fast-paced digital and technological innovations have transformed the expectations of how our employees work.
Posted: 16 Jul 2018 | Published: 16 Jul 2018

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Igloo, Inc

A CIO's Guide to the Unified Digital Workplace
sponsored by Igloo, Inc
WHITE PAPER: Find out how to connect your collaboration tools with a unified strategy centered around a modernized intranet, designed to keep mobile and remote employees in touch with their colleagues wherever their work takes them.
Posted: 13 Jul 2018 | Published: 13 Jul 2018

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Igloo, Inc

Extending Skype for Business into the Contact Center
sponsored by West IP Communications
WHITE PAPER: Learn how to extend capabilities for tools like Skype for Business into a cloud-based contact center.
Posted: 28 Jun 2018 | Published: 28 Jun 2018

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West IP Communications

3 Advantages of Hosted Unified Communications
sponsored by West IP Communications
WHITE PAPER: Learn about 3 benefits of deploying unified communications as a service (UCaaS) through a partner in the cloud.
Posted: 26 Jun 2018 | Published: 26 Jun 2018

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West IP Communications

Who Controls the Remote?
sponsored by West IP Communications
WHITE PAPER: Step into the shoes of today's remote worker and find out how to foster a mobile-friendly work environment that emphasizes effective communication between colleagues, enables career advancement, and promotes a positive office culture.
Posted: 26 Jun 2018 | Published: 31 Dec 2016

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West IP Communications

Game Changing CIOs: Modernizing Communications
sponsored by Fuze
WHITE PAPER: This white paper details stories of how 12 different CIOs helped digitize communications at their companies. Read testimonials from organizations like the PGA Tour and SAS International. In short, learn how CIOs can help streamline collaboration and communications.
Posted: 29 May 2018 | Published: 31 Dec 2017

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Fuze

The Definitive Guide to Enterprise Collaboration
sponsored by Fuze
WHITE PAPER: Find out how to bridge the communication gaps between on-site and remote workers, futureproofing enterprise collaboration for increasingly dispersed workforces.
Posted: 29 May 2018 | Published: 29 May 2018

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Fuze

The Future of Flexible Work with Collaborative Technologies
sponsored by Fuze
RESEARCH CONTENT: With more and more employees finding the appeal of working outside the office or being able to choose the hours they find most productive, learn about the important roles played by collaborative technologies and practices like face-to-face communications, quiet workspace planning, and more.
Posted: 25 May 2018 | Published: 25 May 2018

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Fuze

5 Ways CFOs can Cut Costs while Boosting Communications
sponsored by Fuze
WHITE PAPER: Discover 5 ways CFOs can help implement cost-effective methods of boosting collaboration and digital transformation initiatives with innovations like centralized unified communications platforms, sanctioned BYOD, and user-friendly video conferencing tools.
Posted: 25 May 2018 | Published: 25 May 2018

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Fuze

UCaaS and Cloud Contact Centers: Essen Healthcare Case Study
sponsored by MASERGY
CASE STUDY: In this case study, find out how Essen Healthcare transitioned from their legacy PBX system to a cloud communications service.
Posted: 09 May 2018 | Published: 09 May 2018

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MASERGY

5 Ways Cloud Communications can Lower your TCO
sponsored by MASERGY
WHITE PAPER: From offloading equipment costs to radically increasing scalability, find out what the top 6 drivers are behind cloud communications adoption. Plus, learn how cloud communications can significantly impact overall costs in 5 key areas.
Posted: 08 May 2018 | Published: 08 May 2018

TOPICS: 
MASERGY

Vendor Comparison Report: Unified Communications as a Service
sponsored by 8x8, Inc.
RESEARCH CONTENT: This Gartner Magic Quadrant Report for Unified Communications as a Service evaluates leading vendors like 8x8, Google, Microsoft, Masergy and more to help you choose the best vendor based on their ability to meet end-user requirements and their deployment options.
Posted: 21 Mar 2018 | Published: 06 Sep 2017

TOPICS: 
8x8, Inc.

Store Microsoft Teams Chat Data in the Cloud
sponsored by Mimecast
EGUIDE: Microsoft Teams e-discovery enabled for hybrid cloud systems, and digital transformation hinges on information governance policies. Read this e-guide to learn more.
Posted: 17 Dec 2018 | Published: 30 Nov 2018

TOPICS: 
Mimecast

Transform your Conference Rooms for Next-Gen Meetings
sponsored by Vyopta
EGUIDE: Find out what IT leaders can do to create a consistent, positive meeting room experience for end users with a unified strategy for coordinating collaboration and communications tools.
Posted: 04 Dec 2018 | Published: 29 Nov 2018

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Vyopta

Your Guide to Unified Communications Analytics and Integration
sponsored by Vyopta
EGUIDE: Even with unified communications and collaborations (UCC) in place, you may still be working with legacy tools or multi-vendor environments that complicate the task of managing your infrastructure. In this e-guide, hear from 2 research experts on the state of UCC management, analytics, and integration.
Posted: 19 Nov 2018 | Published: 15 Nov 2018

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Vyopta

Finding the best communications platform as a service for your firm
sponsored by SearchUnifiedCommunications.com
EBOOK: Assessing vendors and products to find the ideal unified communications platform delivered as a service is complex; this guide will aid your hunt.
Posted: 28 Aug 2017 | Published: 28 Aug 2017

TOPICS: 
SearchUnifiedCommunications.com

How Do You Ensure Adoption of an Enterprise Communications Platform?
sponsored by Bandwidth
EGUIDE: UC adoption is not simple. Learn why IT departments must involve users and understand their collaboration needs to ensure adoption of an enterprise communications platform.
Posted: 14 Jun 2017 | Published: 08 Jun 2017

TOPICS: 
Bandwidth

CPaaS and API: Hottest Trends and Buyer's Guide
sponsored by Bandwidth
EGUIDE: The CPaaS and API market is bustling, with acquisitions and new vendors emerging. Inside, learn about the recent API trends that should be on your radar, and discover a CPaaS buyer's guide that will help you properly evaluate vendors and choose the right CPaaS for your enterprise.
Posted: 14 Jun 2017 | Published: 08 Jun 2017

TOPICS: 
Bandwidth
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