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ALSO CALLED: AT Command Set, Communication Software, Hayes Command Set
DEFINITION: Software that makes it possible to send and receive data.
Communications Software Reports
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Build a Productive Digital Workplace for Remote and Mobile Workers
sponsored by AVI-SPL
RESOURCE: 92% of millennials want to work wherever, and 87% want to work whenever, so building a digital and remote work-friendly environment is a key part of attracting and retaining young talent. Find out how you can build a digital workplace that's truly productive with key components, like cloud-based collaboration and user-friendly videoconferencing.
Posted: 04 Feb 2019 | Published: 04 Feb 2019

AVI-SPL

Provide a Better Video Conferencing Experience for Clients & Remote Workers
sponsored by Zoom Video Communications
CASE STUDY: Information security company Expel needed a video communications system that integrated with G-Suite and could be used for conference rooms. Read this case study to find out why they chose Zoom, and learn about the benefits they experienced since switching.
Posted: 04 Feb 2019 | Published: 04 Feb 2019

Zoom Video Communications

The New Engagement Experience: Exceptional Experiences for Employees and Customers
sponsored by 8x8, Inc.
WHITE PAPER: How can you digitize and compete on customer experience? Transforming your communications to enable more intelligent interactions is a good place to start. Download this white paper to learn about modern communication platforms that integrate voice, video, team messaging and more, as well as trends and use cases.
Posted: 01 Feb 2019 | Published: 01 Feb 2019

8x8, Inc.

Integrated CCaaS and UCaaS Competitive Strategy Innovation and Leadership Award
sponsored by 8x8, Inc.
WHITE PAPER: In this white paper, learn about a provider that offers a comprehensive cloud-based communications, collaboration, and contact center solution on a single technology platform.
Posted: 01 Feb 2019 | Published: 01 Feb 2019

8x8, Inc.

Getting the Cloud Right: A Practical Guide
sponsored by AudioCodes
WHITE PAPER: Download this white paper to learn how AudioCodes can help simplify migration from legacy unified communications tools to cloud communications when you start with a hybrid deployment.
Posted: 28 Jan 2019 | Published: 28 Jan 2019

AudioCodes

Teekay Case Study: How 1 Company Replaced Legacy PBXs
sponsored by AudioCodes
CASE STUDY: Norwegian shipping company, Teekay, was using an outdated PBX, and needed a fully functioning replacement. Read this case study to find out why Teekay chose to implement AudioCodes CloudBond 365 Standard Edition, and explore benefits they've experienced with their new suite.
Posted: 23 Jan 2019 | Published: 23 Jan 2019

AudioCodes

Cloud Communications: Move to the Cloud in 5 Easy Steps
sponsored by Mitel Networks Limited
WHITE PAPER: Discover 5 easy steps to help you move your phone system to the cloud so that you can unlock the speed, agility, and flexibility of cloud communications.
Posted: 23 Jan 2019 | Published: 31 Dec 2018

Mitel Networks Limited

The People Factor: How User Adoption Impacts Collaboration
sponsored by AudioCodes
WHITE PAPER: Before looking ahead to the future of collaboration tools, many organizations need to stop and understand how users are currently using their existing communication tools on a daily basis. In this white paper, learn about the importance of user adoption and find out how you can create user-centric, intelligent communications.
Posted: 22 Jan 2019 | Published: 31 Dec 2018

AudioCodes

Stretching the Cloud with Elastic SBCs
sponsored by AudioCodes
WHITE PAPER: Traditionally, you wanted a session border controller (SBC) that had the capacity to withstand your maximum expected peak traffic, but the cloud can make that old model much more expensive. Find out how elastic SBCs can help you take a new, cloud-ready approach that ensures the right amount of resources are allocated at any given time.
Posted: 22 Jan 2019 | Published: 31 Dec 2018

AudioCodes

5 Ways your Current Phone System can Limit your Success
sponsored by Mitel Networks Limited
WHITE PAPER: In this guide, learn about 5 key components to consider when evaluating your current phone system or a new communications solution so that you can reduce costs, improve user experiences, and set your business up to grow in the long run.
Posted: 22 Jan 2019 | Published: 31 Dec 2018

Mitel Networks Limited

Why you Should Consider a Cloud Phone System
sponsored by Mitel Networks Limited
WHITE PAPER: This white paper provides a cloud communications 101 and explains your options for moving communications to the cloud. Find out how to modernize your UC environment by weighing the benefits of cloud vs. on-premise for your organization's communications and collaboration.
Posted: 21 Jan 2019 | Published: 31 Dec 2018

Mitel Networks Limited

Key Questions to Ask when Evaluating UCaaS Providers
sponsored by Mitel Networks Limited
WHITE PAPER: In this guide, discover 12 categories – each with a set of targeted questions – that are designed to help you evaluate UCaaS providers and ensure you make an informed decision that will benefit your communications.
Posted: 21 Jan 2019 | Published: 31 Dec 2018

Mitel Networks Limited

Digital Transformation: Insight into Getting It Right!
sponsored by Avaya
RESEARCH CONTENT: Download this IDC report to learn how UCC tools can enable organizations to operate and grow the business in new ways, help capitalize on and establish new innovative business models, and deliver more comprehensive worker and customer experiences.
Posted: 26 Nov 2018 | Published: 29 Jun 2018

Avaya

Manufacturing: Communications Buying Guide
sponsored by Motorola, Inc.
WHITE PAPER: Learn about a unified team communications system that's designed to help you facilitate the flow of productivity by coordinating the collaborative devices like radios and smartphones that keep your workforce connected securely and reliably.
Posted: 16 Nov 2018 | Published: 31 Oct 2018

Motorola, Inc.

Video Collaboration in Financial Services: Embrace the Cloud to Innovate and Grow
sponsored by Zoom Video Communications
RESEARCH CONTENT: Financial services organizations are beginning to realize the potential upside of implementing video-collaboration technologies that improve customer service, reduce costs, and accelerate decision making. Read this report by Frost & Sullivan for more information on the digital trends that are shaping financial services.
Posted: 31 Oct 2018 | Published: 31 Oct 2018

Zoom Video Communications

Performance Management: Accelerating UC Deployment & Adoption
sponsored by Nectar Corp
EBOOK: Most enterprises struggle to successfully deploy and deliver advanced UC performance management tools. This Wainhouse Research e-book will summarize research findings on the topic of performance management tools, and includes data from objective UC surveys, briefings and projects.
Posted: 12 Oct 2018 | Published: 31 Mar 2018

Nectar Corp

Unified Communications Buying Guide for Hospitality
sponsored by Motorola, Inc.
EBOOK: Find out how you can break down barriers between disparate devices, networks, and locations with a custom, unified team communications system for hospitality and other guest-oriented organizations.
Posted: 11 Sep 2018 | Published: 11 Sep 2018

Motorola, Inc.

Cut Down on Downtime with Reliable, Real-Time Communications
sponsored by Motorola, Inc.
WHITE PAPER: Learn about a platform designed to take push-to-talk beyond the boundaries of radio, allowing employees to communicate reliably and in real-time from anywhere and on any device.
Posted: 20 Aug 2018 | Published: 31 Jul 2018

Motorola, Inc.

Are your Unified Communications Instantaneous?
sponsored by Motorola, Inc.
RESOURCE: Take this brief assessment to expose any potential slow-downs in your communications environment and find out how you can strive towards enabling instantaneous collaboration.
Posted: 30 Jul 2018 | Published: 30 Jul 2018

Motorola, Inc.

How to Bridge the Communication Technology Divide in 3 Easy Steps
sponsored by Verizon
WHITE PAPER: Learn about a 3 step strategy designed to help you build a cohesive suite of communication tools that caters to all ages and communication styles so that you can keep collaboration and productivity flowing.
Posted: 16 Jul 2018 | Published: 16 Jul 2018

Verizon

Transportation and Logistics: Communications Buying Guide
sponsored by Motorola, Inc.
WHITE PAPER: This guide is designed to help you choose a unified team communications system that fits your business's devices, networks, and locations. Find out how to keep your teams connected and collaborative, even on the go, with tips on how you can improve fleet management, scale radio communications, and more.
Posted: 11 Jul 2018 | Published: 11 Jul 2018

Motorola, Inc.

Extending Skype for Business into the Contact Center
sponsored by West IP Communications
WHITE PAPER: Learn how to extend capabilities for tools like Skype for Business into a cloud-based contact center.
Posted: 28 Jun 2018 | Published: 28 Jun 2018

West IP Communications

Store Microsoft Teams Chat Data in the Cloud
sponsored by Mimecast
EGUIDE: Microsoft Teams e-discovery enabled for hybrid cloud systems, and digital transformation hinges on information governance policies. Read this e-guide to learn more.
Posted: 17 Dec 2018 | Published: 30 Nov 2018

Mimecast

Transform your Conference Rooms for Next-Gen Meetings
sponsored by Vyopta
EGUIDE: Find out what IT leaders can do to create a consistent, positive meeting room experience for end users with a unified strategy for coordinating collaboration and communications tools.
Posted: 04 Dec 2018 | Published: 29 Nov 2018

Vyopta

Your Guide to Unified Communications Analytics and Integration
sponsored by Vyopta
EGUIDE: Even with unified communications and collaborations (UCC) in place, you may still be working with legacy tools or multi-vendor environments that complicate the task of managing your infrastructure. In this e-guide, hear from 2 research experts on the state of UCC management, analytics, and integration.
Posted: 19 Nov 2018 | Published: 15 Nov 2018

Vyopta
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