The 4 Biggest Challenges of Managing Telecommunications Expenses
sponsored by Tangoe
WHITE PAPER:
Learn about the 4 biggest challenges of managing telecommunications spend and find out how a specialized, best practices approach can help you avoid paying for services you aren't using.
Posted: 13 Aug 2018 | Published: 13 Aug 2018
|
|
|
The Ultimate Guide to Telecom Expense Management
sponsored by Tangoe
EBOOK:
Find out how to build your strategy for managing telecom expenses and learn which characteristics to look for in a telecom expense management provider so that you can make sure critical communications are as cost-effective as possible.
Posted: 14 Aug 2018 | Published: 14 Aug 2018
|
|
|
Creating a Better Experience with Analytics
sponsored by Vitria Technology, Inc.
WEBCAST:
Download this brief video with Mark Wyman from Windstream and Chris Menier from Vitria to learn how leading analytics platform Vitria is helping companies—like NSP Windstream—offer a better customer experience by providing accurate data that can be used to support customers, install and troubleshoot services, and do menial day-to-day tasks.
Posted: 02 Nov 2018 | Premiered: Nov 2, 2018
|
|
|
Why AI, Big Data and IoT Will Play a Big Role in Cable/Telco Digital Transformation
sponsored by Vitria Technology, Inc.
WHITE PAPER:
Download this white paper to learn why vice president and transformation strategist, Chris Menier, says AI, big data, and IoT will play a critical role in cable and telecommunications strategies for delivering better customer experiences and overcoming the challenges presented by cord-cutting.
Posted: 06 Sep 2018 | Published: 05 Sep 2018
|
|
|
Digital Transformation in the Network Service Providers
sponsored by Vitria Technology, Inc.
CASE STUDY:
Download this Q&A with Mark Wyman, Windstream Senior Vice President for Application Development and Chris Menier, Vitria Vice President and Transformation Strategist, to learn how Windstream is using insights from analytics platform Vitria to offer a proactive customer experience.
Posted: 31 Oct 2018 | Published: 31 Oct 2018
|
|
|
The Digital Transformation Agenda
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This survey of business leaders by the Economist Intelligence Unit for Pegasystems finds that businesses are mostly confident they will reach their digital transformation agendas, but senior business leaders need to be more closely involved.
Posted: 09 Jan 2017 | Published: 09 Jan 2017
|
|
|
IMS Interconnect: Peering, Roaming and Security - Part Two
sponsored by Alcatel-Lucent
PRODUCT LITERATURE:
Read this white paper for an overview of IMS Interconnect and the security considerations to address in order to achieve the proper balance of access and security.
Posted: 10 Sep 2007 | Published: 01 Feb 2007
|
|
|
Adobe Solutions for eLearning: Transforming Customer Service in the Telecommunications Industry
sponsored by Adobe Inc
WHITE PAPER:
Adobe eLearning solutions enable enterprises to deploy rapid, real-time training for CSRs while helping them correlate training effectiveness with business results.
Posted: 12 Nov 2008 | Published: 12 Nov 2008
|
|
|
A Buyer's Guide to IP PBX Options
sponsored by Alcatel-Lucent
WHITE PAPER:
This white paper discusses the three alternative approaches to choosing the right IP-based telephony system and the key considerations you should consider to fulfill your critical business requirements.
Posted: 10 Sep 2007 | Published: 01 Feb 2007
|
|
|
Big Data: Delivering an Agile Infrastructure for Time-Critical Analytics in Telecommunications
sponsored by IBM
WHITE PAPER:
This resource examines how big data analytics is helping communications service providers (CSPs) to better understand customer behaviors, drive customer loyalty, and improve experiences. Inside, discover an enterprise-grade infrastructure designed for big data workloads.
Posted: 15 Nov 2013 | Published: 31 Oct 2013
|
|
|
|
|
|
