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Communications Industries White Papers (View All Report Types)
Telecom Providers: Improve your Subscribers' Experience
sponsored by Vitria Technology, Inc.
WHITE PAPER: To help improve customer experience, learn how telecom providers can reduce the time from the start of service incidents to issue resolution by accelerating each phase of the incident lifecycle using an effective analytics strategy.
Posted: 26 Feb 2018 | Published: 26 Feb 2018

Vitria Technology, Inc.

Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes
sponsored by Pitney Bowes Group 1 Software
WHITE PAPER: This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment.
Posted: 20 Jan 2009 | Published: 20 Jan 2009

Pitney Bowes Group 1 Software

Managing Density in the Data Center: A Long-term Approach for the Future
sponsored by ADC Telecommunications Inc.
WHITE PAPER: This paper discusses the five key elements of maintaining managed density in the data center like planning, installation, cable management, accessibility and reliability.
Posted: 01 May 2008 | Published: 01 Oct 2007

ADC Telecommunications Inc.

Plantronics UC Toolkit Planning FAQ
sponsored by Plantronics
WHITE PAPER: The Plantronics UC Toolkit, Planning FAQ addresses the most common questions IT organizations raise when planning UC audio device deployments.  
Posted: 10 Feb 2011 | Published: 10 Feb 2011


Mass-Market Broadband in High-Growth Markets
sponsored by Alcatel-Lucent
WHITE PAPER: This paper highlights how important it is for telecom service providers to deliver broadband services beyond the profitable hotspots of advanced business users and high-income residential users to reach the mass market, as well as detailing a suggested solution.
Posted: 03 Mar 2009 | Published: 03 Mar 2009


OSS and CRM - Integration That Pays
sponsored by Comarch Telecommunications
WHITE PAPER: Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
Posted: 06 Jan 2009 | Published: 06 Jan 2009

Comarch Telecommunications

Yankee Group: Mobility Powers the Next Wave of Growth for Unified Communications
sponsored by Sprint
WHITE PAPER: Mobile UC, or the convergence of mobile technology, wireless integrated communications and traditional UC, can bring employee productivity and communications to new heights. This Yankee Group assessment provides guidance for organizations of all sizes to put together a cost-effective mobile UC road map.
Posted: 13 Apr 2011 | Published: 13 Apr 2011


Digital Billboard Advertising - New Life for a Classic Medium
sponsored by Motorola, Inc.
WHITE PAPER: Read this paper to learn more about the emerging trend of digital billboard advertising and how it can enhance responsiveness, flexibility and profits.
Posted: 02 Mar 2009 | Published: 02 Mar 2009

Motorola, Inc.

Best Practices for Provisioning Databases for Test and Development
sponsored by Informatica
WHITE PAPER: Best practices and new technologies available for provisioning databases for test and development environments are outlined in this white paper. Using this as a guide, organizations can save time and resources, meet regulatory compliance standards, and streamline database provisioning processes for test and development environments.
Posted: 01 Apr 2009 | Published: 16 Jan 2009


Genesis Wireless Brings Service to Resort, Builds Revenue
sponsored by Motorola, Inc.
WHITE PAPER: Check out this brief case study to learn how Genesis Wireless implemented Motorola wireless broadband solutions to produce significant cost savings and provide enhanced reliability.
Posted: 29 May 2008 | Published: 01 May 2008

Motorola, Inc.

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