Communication Systems

Communication Systems Reports
Magic Quadrant For Unified Communications As A Service, Worldwide
sponsored by Zoom Video Communications
ANALYST REPORT: Gartner, the world’s leading information technology research and advisory firm, has named Zoom a Leader in the 2021 Magic Quadrant for UCaaS, Worldwide. Read the report to learn why they were named a leader.
Posted: 26 Mar 2021 | Published: 11 Mar 2022

Zoom Video Communications

Innovative Secure Shared Service: Lowering the Cost of ICT across Government
sponsored by FourNet
CASE STUDY: The Prime Minister's Office (PMO) had already made a significant investment in an Avaya platform for the strategic vision to lower the cost of IT investment through shared services. Read on to learn how they turned to 4net to extend the portfolio to provide unified communications for the PMO.
Posted: 27 Sep 2019 | Published: 27 Sep 2019

FourNet

Cloud Communications: Zoom Expands into the Market
sponsored by Zoom Video Communications
EGUIDE: In this expert guide, learn about new developments and products for some of the leading vendors in the UC market.
Posted: 30 Jul 2019 | Published: 30 Jul 2019

Zoom Video Communications

Cloud Contact Center: What to Consider Before Migration
sponsored by FourNet
EGUIDE: The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
Posted: 11 Sep 2019 | Published: 11 Sep 2019

FourNet

Assess a combined VoIP and unified communications framework
sponsored by SearchUnifiedCommunications.com
EGUIDE: This this buyer's guide can help your organization develop its voice and unified communications strategy. Download the guide to examine what sets VoIP products apart -- including features, UC functionality, phone hardware compatibility and technical support -- and compare offerings from 10 industry-leading providers.
Posted: 05 May 2020 | Published: 05 May 2020

SearchUnifiedCommunications.com

From PBX to VoIP: The Evolution of UC
sponsored by FourNet
EGUIDE: Unified communications technologies keep evolving as new applications emerge in response to changing work styles. Learn about one of those applications in this expert guide, and explore the evolution of UC and how it got to where it is today.
Posted: 13 Sep 2019 | Published: 13 Sep 2019

FourNet

CPaaS and API: Hottest Trends and Buyer's Guide
sponsored by Bandwidth
EGUIDE: The CPaaS and API market is bustling, with acquisitions and new vendors emerging. Inside, learn about the recent API trends that should be on your radar, and discover a CPaaS buyer's guide that will help you properly evaluate vendors and choose the right CPaaS for your enterprise.
Posted: 14 Jun 2017 | Published: 08 Jun 2017

Bandwidth

Rethinking Enterprise Video Conferencing
sponsored by Cisco
EGUIDE: By focusing on software and the cloud, the underpinnings of collaboration are shifting away from inflexible custom hardware. Learn how small vendors are shaping the growth of web-based real-time communications (WebRTC), and why it's time you start to rethink your approach to enterprise video.
Posted: 15 Aug 2016 | Published: 10 Aug 2016

Cisco

Leadership and Technology: Mobility and bring-your-own-device insights for Midsize Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

Service Cloud: New Capabilities Aiming to Unify Fragmented CEM
sponsored by Salesforce.com
EGUIDE: Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
Posted: 20 Jul 2016 | Published: 19 Jul 2016

Salesforce.com