Despite the emphasis put on mobility in the world of unified communications and collaboration (UC&C), adoption of mobile UC&C clients is still very low. This expert e-guide discusses why, and what could make true solutions more meaningful.
FSA was coming out of a contract with their communications provider. They had an increasing need to accommodate remote users and wanted to consider Cloud Services, Networks and Data Centers, user devices and the replacement of their existing video conferencing. Download this case study to see why they decided to implement ANTENNA.
Unified communications apps are everywhere, but deploying them isn't an immediate recipe for success for organizations looking to improve workflow collaboration. Read this expert guide to review pre-buying considerations for UC tools, as well as suggestions for supporting user adoption.
This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.