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Communication Systems White Papers (View All Report Types)
 
UCaaS vs. On-Premises UC
sponsored by Windstream Communications
WHITE PAPER: Gain a deeper understanding of the TCO comparison between UCaaS and a customer-owned IP PBX UC solution by examining these 7 factors.
Posted: 09 Jun 2017 | Published: 30 Jun 2016

Windstream Communications

Keep It Simple and Cost-Effective: Enable Communications and Collaboration as One
sponsored by Fuze
WHITE PAPER: Learn how choosing the right UCC tools for your business can help your business overcome low quality services, difficult application management and high maintenance costs.
Posted: 12 May 2017 | Published: 30 Dec 2016

Fuze

Zoom Answers 6 of Their Customers' Most Frequently Asked Questions
sponsored by Zoom Video Communications
WHITE PAPER: Discover common questions asked about Zoom's video collaboration suite, and learn how you can use Zoom with Skype for Business to boost your internal and external communications.
Posted: 04 Apr 2017 | Published: 30 Dec 2016

Zoom Video Communications

Making Video Communications Frictionless
sponsored by Zoom Video Communications
WHITE PAPER: When considering video webinar solutions, features like premium audio, easy set-up and registration, and an interactive experience probably top your list. Discover 18 key features of the Zoom Video Webinars now to learn whether it's the right fit for your business.
Posted: 05 Apr 2017 | Published: 31 Jan 2017

Zoom Video Communications

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals.
Posted: 17 Feb 2014 | Published: 31 Dec 2013

RingCentral

Create Your Classroom in the Cloud
sponsored by Zoom Video Communications
WHITE PAPER: Many educational institutions are starting to utilize cloud collaboration tools to empower learning and administration. In this short paper, learn about a cloud collaboration suite over 5,600 schools are using for virtual classrooms, online courses, TA hours and more.
Posted: 31 Mar 2017 | Published: 30 Dec 2016

Zoom Video Communications

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace
sponsored by Aspect
WHITE PAPER: This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching.
Posted: 29 Aug 2013 | Published: 29 Aug 2013

Aspect

7 Requirements For Effective Customer Communication Management
sponsored by Kofax from Lexmark
WHITE PAPER: You need a customer communications management (CCM) approach that aligns with the customer's need for on-demand communication. This resource provides a seven-point checklist to help you choose the right CCM strategy for your business.
Posted: 20 Jan 2016 | Published: 20 Jan 2016

Kofax from Lexmark

UC&C Technology Adoption Leads to Increased Business Value
sponsored by Cisco
WHITE PAPER: This Technology Adoption Profile synthesizes the latest research on the adoption of modern unified communications and collaboration technologies and the value that it provides to companies.
Posted: 02 Apr 2014 | Published: 31 Jul 2013

Cisco

Dispelling The Myth Around Voice Services
sponsored by Comcast
WHITE PAPER: A new IDG Research Services study reveals that IT practitioners across a variety of enterprises believe that their voice systems haven't evolved to keep pace with digital transformation. But is there truth behind this myth? In this white paper, learn about voice services in the age of digital transformation.
Posted: 28 Feb 2017 | Published: 30 Dec 2016

Comcast
 

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