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Ten considerations for moving your contact center to the cloud
sponsored by Genesys
EBOOK: By evaluating criteria and answering critical questions at the outset, organizations will be able to find the best match for their business goals and requirements. View this ebook to learn the 10 key considerations for selecting a partner and moving to a cloud-based contact center.
Posted: 04 Feb 2020 | Published: 04 Feb 2020

Genesys

CW Nordics ezine February 2018
sponsored by ComputerWeekly.com
EZINE: In the first CW Nordics ezine of 2018, we take a look at some of the priorities of the region’s CIOs.
Posted: 19 Feb 2018 | Published: 22 Feb 2018

ComputerWeekly.com

Case Study: Keeping the Service Desk Up to Speed with Compliance
sponsored by Serviceaide
WHITE PAPER: In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task.
Posted: 21 Nov 2018 | Published: 21 Nov 2018

Serviceaide

Switch Stories: How 5 Enterprises Left Their Legacy ITSM Behind
sponsored by ServiceNow
EBOOK: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and save their businesses money.
Posted: 04 Apr 2018 | Published: 20 Jan 2018

ServiceNow

CW Middle East January-March 2020: Digital leads the way at Abu Dhabi oil giant
sponsored by ComputerWeekly.com
EZINE: In this issue of CW Middle East, read how the UAE and the Abu Dhabi National Oil Company have recognised that things will change as oil and gas resources dwindle. Digital technology, such as artificial intelligence, has been identified as a key driver for future industries.
Posted: 02 Jan 2020 | Published: 09 Jan 2020

ComputerWeekly.com

The Changing Nature of TV
sponsored by CenturyLink
WHITE PAPER: Streaming video is fundamentally changing the definition of what it means to “watch TV.” Video distributors and rights holders need to pay special attention to how these behaviors are changing. In this white paper, explore key recommendations for providers hoping to take advantage of streaming opportunities.
Posted: 20 Nov 2019 | Published: 20 Nov 2019

CenturyLink

Cloud-based Phone Systems: How They Can Help You & How to Get One
sponsored by Nextiva
WHITE PAPER: Cloud-based phone systems are growing more and more popular, thanks to benefits like lower costs, ease of use, increased flexibility, and mobile capabilities. Download this white paper to learn about these systems and their benefits, as well as pre- and post-deployment considerations.
Posted: 27 Sep 2019 | Published: 27 Sep 2019

Nextiva

CW Benelux - May-July 2019: A new vision for hackers
sponsored by ComputerWeekly.com
EZINE: With canal bridges, healthcare products, bicycles, ship components, buildings and even prosthetic body parts already in the scope of 3D printing, it's facinating to imagine how far the technology can go. Printing spaceships is no longer a fantasy. Read the issue now.
Posted: 03 May 2019 | Published: 03 May 2019

ComputerWeekly.com

Computer Weekly – 24 October 2017: Where will AI take us?
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, artificial intelligence (AI) enthusiasts and sceptics debate the opportunities and risks of the much-hyped technology. Our latest buyer's guide examines the benefits of cloud-native applications. And we look at best practice in defending email systems from cyber attacks. Read the issue now.
Posted: 20 Oct 2017 | Published: 24 Oct 2017

ComputerWeekly.com

CW Nordics February 2019
sponsored by ComputerWeekly.com
EZINE: In this ezine, we look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at pace and it appears this move is being fuelled by more traditional businesses.
Posted: 15 Feb 2019 | Published: 21 Feb 2019

ComputerWeekly.com
 

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