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IT outsourcing in the digital age sponsored by ComputerWeekly.com EGUIDE: In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry. Posted: 17 Apr 2018 \| Published: 17 Apr 2018 TOPICS: IT Departments \| IT Governance \| IT Industry \| IT Management Services \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Workforce \| Outsourcing

The Perfect Partnership: Boosting Human IT Support with Virtual Agents sponsored by Serviceaide WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better. Posted: 30 Apr 2019 \| Published: 30 Apr 2019 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems

CW Europe September 2019: Netherlands authorities halt datacentre construction and call for a policy rethink sponsored by ComputerWeekly.com EZINE: The Netherlands has for years attracted datacentre investment and has seen major construction projects. Amsterdam alone has 33 datacentres within a radius of 20km. So when the local authority in Amsterdam and Haarlemmermeer called an immediate halt to datacentre construction, it was a shock. Posted: 30 Aug 2019 \| Published: 12 Sep 2019 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Data Center Construction \| Data Center Management \| Data Center Power Management \| Data Centers \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Systems \| Storage Capacity \| Storage Infrastructure \| Storage Management \| Storage Security

IT leadership best practices for CIOs, CTOs and CDOs in the Middle East sponsored by ComputerWeekly.com EGUIDE: Read why blockchain is gathering pace in the Middle East, with the United Arab Emirates leading the way and find out how SAP is giving young people and entrepreneurs in the Middle East with the IT skills required to support the regions digital transformation. Posted: 10 Jul 2017 \| Published: 10 Jul 2017 TOPICS: IT Best Practices \| IT Departments \| IT Industry \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| IT Workforce \| Leadership

The Changing Nature of TV sponsored by CenturyLink WHITE PAPER: Streaming video is fundamentally changing the definition of what it means to “watch TV.” Video distributors and rights holders need to pay special attention to how these behaviors are changing. In this white paper, explore key recommendations for providers hoping to take advantage of streaming opportunities. Posted: 20 Nov 2019 \| Published: 20 Nov 2019 TOPICS: Network Best Practices \| Network Infrastructure \| Network Management \| Networking \| Telecommunications Industry \| Telecommunications Networks \| Telecommunications Service Providers \| Telecommunications Services \| Wireless Broadband Routers

CW Middle East ezine January 2019 sponsored by ComputerWeekly.com EZINE: Oil may be the main fuel to the economies of the Middle East, but the region is trying to break from its reliance on the black stuff. This ezine has already featured articles about the UAE and Saudi Arabia diversifying their economies, with particular interest in fintech. Posted: 04 Jan 2019 \| Published: 04 Jan 2019 TOPICS: Artificial Intelligence \| Computer Hardware \| Computer Software Industry \| Financial Services \| IT Best Practices \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Spending \| IT Systems

5 Reasons to Make Virtual Support Agent Adoption a Priority sponsored by Serviceaide WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more. Posted: 03 May 2019 \| Published: 03 May 2019 TOPICS: IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

CIO Trends #8: Nordics sponsored by ComputerWeekly.com EGUIDE: In this e-guide we take a look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at a pace. This e-guide features an article about each. Posted: 09 Jan 2019 \| Published: 09 Jan 2019 TOPICS: Artificial Intelligence \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Services \| IT Utility Services \| Project Management

CW Europe – December 2018 sponsored by ComputerWeekly.com EZINE: Dutch military intelligence have released a lot of details about the attempted to hack into the networks of the Organisation for the Prohibition of Chemical Weapons (OPCW) in The Hague. Posted: 06 Dec 2018 \| Published: 13 Dec 2018 TOPICS: Cloud Computing \| Computer Crimes \| Computer Industry \| Computer Software Industry \| Cybersecurity \| Data Analytics \| Data Centers \| Data Encryption \| Data Governance \| Databases \| IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| Security

Top 10 Nordic IT stories for 2018 sponsored by ComputerWeekly.com EGUIDE: The Nordic region is pioneering when it comes to the use of IT in society and business. In many ways, the region is a test bed for the most advanced implementations of technology, such as artificial intelligence (AI). Here are Computer Weekly's top 10 Nordic articles for 2018, with a look back at CIO interviews and the effect of AI on the region. Posted: 09 Jan 2019 \| Published: 09 Jan 2019 TOPICS: IT Best Practices \| IT Governance \| IT Infrastructure \| IT Management \| IT Services \| Project Management

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