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Call Screening Services Reports

Evaluating ITSM Tool Vendors sponsored by ServiceNow ANALYST REPORT: ITSM tools are mostly used by IT service desks and IT service delivery functions. In this Magic Quadrant report, the experts at Gartner identify vendors in the ITSM market to help business leaders align their current and future IT roadmaps. Posted: 10 Nov 2020 \| Published: 10 Nov 2020 TOPICS: IT Service Management \| IT Services \| IT Workforce

IT Operations Management Book of Knowledge sponsored by ServiceNow WHITE PAPER: Inside this eBook, find a recap of ServiceNow’s IT operations management (ITOM) breakout sessions, thought leadership presentations, and customer speakers—all divulging industry-leading ITOM practices and strategies. Posted: 21 Oct 2020 \| Published: 21 Oct 2020 TOPICS: IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services

Why On-Premise Phone Solutions Fall Short in Supporting Remote Workforces sponsored by Zoom Video Communications RESOURCE: On-premise phone – it’s worked so well for so long, but now that companies are required to support multitudes of remote employees, the functionality is no longer there (and neither is the phone). Now, thanks to technological innovation, phone can now be placed in the cloud to support remote users. Read this brief article to learn more. Posted: 13 Oct 2020 \| Published: 21 Apr 2020 TOPICS: Business Communications \| Business Continuity Planning \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| IP Phones \| IP Telephony \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| VoIP

What Every Business Needs to Know When Selecting a Phone System sponsored by RingCentral WHITE PAPER: On-premise PBX hardware served companies well during a time when technology was based on hard wiring. However, as the world changed, businesses are now faced with adapting for a new model based on agility, flexibility and mobility. In this white paper, explore several vital points you should consider when selecting your next communications system. Posted: 29 Apr 2020 \| Published: 29 Apr 2020 TOPICS: Cloud Computing \| Collaboration \| Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| Telephones \| Telephony Services \| Telephony Systems

CW Middle East - January-March 2021: $60m venture capital fund targets 120 startups sponsored by ComputerWeekly.com EZINE: Countries in the Middle East see technology as an industry of the future and are investing heavily in the sector as part of their economic diversification plans. Read in this issue how the latest development will see a $60m venture capital fund, based in Bahrain, invest in 120 early-stage startups across the Middle East region. Posted: 23 Dec 2020 \| Published: 14 Jan 2021 TOPICS: Artificial Intelligence \| Business Development \| Business Intelligence Software \| Business Systems \| IT Services

Finding Your Way Forward in Uncertain Times sponsored by Aruba Networks EBOOK: So many businesses are performing damage control these days. Plans of digital transformation have pivoted to those of business continuity to ensure smooth and secure operations. However, you still have to move forward, and this can be easier said than done. View this e-book to see how Aruba and HPE Financial Services may be able to help. Posted: 06 Nov 2020 \| Published: 06 Nov 2020 TOPICS: Business Architectures \| Business Continuation Services \| Business Continuity Planning \| Business Management \| Cloud Computing \| Cloud Management \| Digital Asset Management \| Digital Network Hardware \| Disaster Recovery \| IT Asset Management \| IT Consulting Services \| IT Management \| IT Services \| Network Architectures \| Network Design \| Network Management \| Network Security \| Project Portfolio Management

Enterprise Communications in the Telework Era sponsored by Alcatel-Lucent Enterprise WHITE PAPER: As we move into an unpredictable future, businesses must consider how their telephony and collaboration methodologies will move with them. This starts with the transformation of remote enterprise services for improved employee and customer experiences. Access this detailed white paper to learn more. Posted: 13 Nov 2020 \| Published: 31 Jul 2020 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Networks \| Communications Software \| Communications Systems \| IP Telephony \| IP Videoconferencing Hardware \| IP Videoconferencing Services \| IP Videoconferencing Software \| Network Applications Software \| Network Architectures \| Network Best Practices \| Network Configuration Management \| Network Design \| Network Infrastructure \| Network Management \| Network Monitoring \| Network Performance \| Networking \| Telephones \| Telephony Services \| Telephony Systems

The Effects of COVID-19 on IT Infrastructure Spending sponsored by Fujifilm Recording Media USA, Inc. EGUIDE: Explore this e-guide to learn the 3 ways the pandemic is affecting IT and storage spending, what flexible infrastructure investments are out there, and the pros & cons of consumption-based pricing. Posted: 12 Nov 2020 \| Published: 10 Nov 2020 TOPICS: IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Storage Architectures \| Storage Hardware \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Management Services \| Storage Management Software

CW Benelux - February-April 2021: Is reluctance to report cyber crimes in the Netherlands helping the criminals to get away? sponsored by ComputerWeekly.com EZINE: According to an academic study in the Netherlands, only one in seven Dutch people report a cyber crime to the police when it happens - feeling it is better to sort the problem out themselves because they don't think the police will do anything. Posted: 20 Jan 2021 \| Published: 11 Feb 2021 TOPICS: Cybersecurity \| Data Security \| IT Governance \| IT Management \| IT Services \| Security \| Security Threats

2020 Media Consumption Series - Why sponsored by ComputerWeekly.com EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open? Posted: 26 Oct 2020 \| Published: 19 Oct 2020 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems \| Outsourcing

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