The BPO profession in 2015
sponsored by ComputerWeekly.com
ANALYST REPORT:
Business process outsourcing (BPO) services are becoming a crucial element of a hybrid operating environment that frequently involves in-house shared services, offshore in-house centres, and other service provider delivery teams in adjacent areas, this analyst report from HfS Research reveals.
Posted: 13 Aug 2015 | Published: 13 Aug 2015
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CW Special report on Capita
sponsored by ComputerWeekly.com
IT BRIEFING:
Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.
Posted: 23 Apr 2012 | Published: 23 Apr 2012
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SAP NetWeaver Business Process Management
sponsored by SAP AG
RESOURCE CENTER:
Visit this resource center now to access videos, white papers and more about the features and benefits of one such BPM tool. Included is a 'request a quote' feature which will allow you to gauge the costs associated with such a project without committing to any purchase.
Posted: 15 Sep 2011 | Published: 15 Sep 2011
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Shift from data to insight: A new approach to business intelligence and analytics
sponsored by Hewlett Packard Enterprise
WHITE PAPER:
To fully realize the value of all the data available, companies need to take a more scientific, collaborative approach to business intelligence (BI). In this helpful resource, learn about a relationship-based approach to BI and analytics that realigns key responsibilities to better match the needs of your enterprise.
Posted: 28 Jun 2013 | Published: 31 Jul 2012
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Global Delivery: A Course to High Performance in a Multi-Polar World
sponsored by Accenture
WHITE PAPER:
To fully exploit the opportunities offered by the multi-polar world, multinationals and public sector organizations must successfully create a global delivery strategy, and tap into specialized industry.
Posted: 18 Feb 2009 | Published: 18 Feb 2009
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Magic Quadrant for Worldwide Managed Print Services
sponsored by Insight and HP
RESOURCE:
This resource hashes out the strengths and cautions of 10 different managed print services (MPS) providers, separating the leaders from the niche players and everyone in between.
Posted: 21 May 2014 | Published: 21 Oct 2013
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The Business Case for Outsourcing to Vietnam
sponsored by LogiGear Corporation
WHITE PAPER:
This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam.
Posted: 14 Jun 2011 | Published: 14 Jun 2011
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The Business Value of Adopting Advanced Support Tools and Utilities
sponsored by Hewlett Packard Enterprise
WHITE PAPER:
Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime.
Posted: 26 Apr 2012 | Published: 01 Sep 2011
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Transform Your Desktop into a Virtual Workspace using Cisco VXI with VMware View - Presentation Transcript
sponsored by VMware, Inc.
PRESENTATION TRANSCRIPT:
Read this resource to learn how Cisco and VMware are partnering to improve business process outsourcing, delivering a secure environment with a new virtual workspace that unifies virtual desktops, voice, and video.
Posted: 05 Dec 2011 | Published: 05 Dec 2011
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Transition to BPO
sponsored by Hewlett-Packard Enterprise
PRESENTATION TRANSCRIPT:
This presentation transcript examines the 3 main approaches to BPO- in-house, outsourced, and hybrid models. Continue on to look at the many variables you must consider and learn important practical steps to take when planning a move towards BPO.
Posted: 27 Nov 2012 | Published: 27 Nov 2012
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