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WHITE PAPER: As organizations evolve their IT infrastructure, it’s time to give serious thought about where your SQL Server instance should be housed in the future. Download this e-book, SQL Server on HCI For Dummies, to see why HCI is a natural home for your SQL Server instances—and why an HCI-based SQL Server is a central part of modern data centers.

Posted: 16 Sep 2020 | Published: 16 Sep 2020

CASE STUDY: When Pitney Bowes needed to extend the company's internal enterprise applications to its offices overseas, it required a solution for connecting securely to the corporate IT network.

Posted: 03 Mar 2008 | Published: 22 Feb 2008

WHITE PAPER: This paper explains various topics like: MPEG-4 Wins the Battle of the Bandwidth, How to Succeed in Targeted Advertising, Changing Times for Video On Demand, Modular Uplink System and Making the Change to Switched Digital Video.

Posted: 05 Jan 2009 | Published: 31 Dec 2008

WHITE PAPER: There are many new technologies that are being adopted by businesses at a rapid pace. Each brings new technical challenges, new provisioning challenges, new billing challenges and an exploding universe of endpoints to control. In this white paper, explore the implications that these technologies have on Telecom Expense Management (TEM).

Posted: 21 Oct 2020 | Published: 21 Oct 2020

WHITE PAPER: There will be a stop sell of the UK’s Public Service Telephone Network (PSTN) and related Integrated Services Digital Network (ISDN) products and services in 2023, and their end of life will be 2025. Jump into this white paper to understand how businesses are preparing for this change to the UK’s telecoms network and to see if yours is ready.

Posted: 03 Dec 2020 | Published: 03 Dec 2020

EBOOK: This eBook takes a deep dive into AIOps: the truth behind the hype, AIOps for monitoring, how to get started with your own AIOps initiative and more. Read now to get the low down on everything AIOps.

Posted: 04 Feb 2021 | Published: 04 Feb 2021

VIDEO: Automation alone can’t replace the human element of the workforce. In this video, see daily skills become key building blocks in the workflow and learn how humans and AI can work together to deliver a better customer experience and leave the human side of the customer experience to, well, the humans. Watch the video here.

Posted: 20 Jan 2021 | Premiered: 24 Sep 2020

EBOOK: In an era full of digital transformation, offering a premium customer experience can lead to MSP business success. In this eBook, 16 IT service executives share their own best practices for building a world-class customer journey. Download now to see their advice that you can implement in your organization.

Posted: 25 Jan 2021 | Published: 25 Jan 2021

WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

EBOOK: There are many challenges IT teams are dealing with in the face of digital transformation. This 100 page eBook aims to help with these challenges and then some, sharing key best practices on how to reimagine core ITSM platforms. Open now to explore IT business management, problem management, asset management and much more.

Posted: 17 Feb 2021 | Published: 17 Feb 2021