Automatic Call Distributor Reports

SIP contact centers: Key benefits and potential challenges
sponsored by TechTarget Security
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

TechTarget Security

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Computer Weekly – 27 February 2024: Microsoft's 'unfair' cloud licensing under scrutiny
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine claims that Microsoft's licensing policies are damaging competition in the cloud. Our latest buyer's guide asks if hybrid cloud is now CIOs' end goal, and not just an interim step on the journey. And we look at how the focus on customer experience is impacting the unified comms market. Read the issue now.
Posted: 23 Feb 2024 | Published: 27 Feb 2024

TechTarget ComputerWeekly.com

Computer Weekly – 3 May 2022: A prescription for digital accessibility at Boots
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, millions of people have difficulties when using websites – we find out how Boots is making its e-commerce offering fully accessible. Our new buyer's guide examines communications as a service. And we talk to Trainline's CTO about how the rail app provider survived and thrived post-pandemic. Read the issue now.
Posted: 03 May 2022 | Published: 03 May 2022

TechTarget ComputerWeekly.com

Computer Weekly – 14 March 2023: Digital dedication – the transformation of Guinness World Records
sponsored by TechTarget ComputerWeekly.com
EZINE: In this week's Computer Weekly, we find out about the digital transformation at Guinness World Records – dedication, that's what you need. We examine the new space race – to launch low-orbit, low-cost communications satellites. And we look at the role of technology in sustainability strategies. Read the issue now.
Posted: 13 Mar 2023 | Published: 14 Mar 2023

TechTarget ComputerWeekly.com

CW Europe - December 2021-February 2022: Norway embraces internet of things
sponsored by TechTarget ComputerWeekly.com
EZINE: Norway is becoming a centre of IoT innovation as tech developers tackle some of the country's unique challenges, in areas such as fish farming, power distribution and monitoring of boats.
Posted: 23 Nov 2021 | Published: 09 Dec 2021

TechTarget ComputerWeekly.com

Making the business case for quantum computing
sponsored by TechTarget ComputerWeekly.com
EGUIDE: Tech startups, investors, major suppliers and even leading-edge companies are already placing a bet on the future of quantum computing. In this e-guide, we hear from experts in the tech sector, business consultancies and international corporations as they examine the potential of quantum computing.
Posted: 15 Mar 2021 | Published: 15 Mar 2021

TechTarget ComputerWeekly.com

MicroScope – July 2023: The pressure to deliver
sponsored by MicroScope
EZINE: With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics
Posted: 06 Jul 2023 | Published: 07 Jul 2023

MicroScope

A Computer Weekly buyer's guide to developer experience
sponsored by TechTarget ComputerWeekly.com
EGUIDE: The better the working conditions of a software developer, the better the results. In this 15-page buyer’s guide, Computer Weekly looks at how to improve productivity, the tools required to build success and the value of in-house expertise.
Posted: 12 Sep 2023 | Published: 12 Sep 2023

TechTarget ComputerWeekly.com

Explore artificial intelligence in ITSM and the tool options
sponsored by TechTarget IT Operations
EBOOK: Artificial intelligence in ITSM is the way of the future. Dive into this comprehensive buyer's guide to discover if you have the right conditions in place to introduce this multifaceted technology, and learn guidelines to help you choose the most suitable suite of products.
Posted: 05 Aug 2021 | Published: 05 Aug 2021

All resources sponsored by TechTarget IT Operations