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SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Evaluating Enterprise Telephony for Microsoft Teams
sponsored by RingCentral
WHITE PAPER: Many businesses are discovering that Microsoft Teams lacks telephony capabilities. While telephony can be added to Teams, getting it up to enterprise standards can be a challenge. Read this analysis to see how many companies are approaching Teams telephony and learn why third-party vendors are becoming a popular solution.
Posted: 21 Dec 2020 | Published: 04 Sep 2020

RingCentral

Cloud Shift: It's Time to Shift your Legacy PBX to the Cloud
sponsored by Fuze
WHITE PAPER: The use case for communications is universal. Every business must be able to communicate internally among its workers, along its value chain, with its customers, and beyond. The question is: are you doing it well enough? In this white paper, explore how you could be doing communications better – and just how much there is to gain if you do.
Posted: 19 Nov 2020 | Published: 19 Nov 2020

Fuze

Integrated Cloud Phone and Contact Center: The Smart Option
sponsored by RingCentral
WHITE PAPER: In this white paper, learn why organizations and moving their phone systems to the cloud and uncover the benefits of combining cloud phones and contact centers.
Posted: 16 Dec 2020 | Published: 16 Dec 2020

RingCentral

VoIP Platforms Offer a Wide Range of Benefits to the Enterprise
sponsored by CloudCall Ltd
EGUIDE: If businesses are to implement a VoIP, then they must consider how it fits into a larger communications framework. If they can do this successfully, then they’ll be able to reap the benefits of VoIP. Read our expert guide to learn what VoIP is, how it works and key features enterprises should consider when choosing a VoIP solution.
Posted: 19 Nov 2020 | Published: 19 Nov 2020

CloudCall Ltd

UC Consulting and Implementation are Heating Up
sponsored by NWN Corporation
EGUIDE: The shift to remote work has left a lot of companies in a bind when it comes to unified communications. But in the same vein, it’s also opened up a lot of doors to advance UC strategies into the cloud. This, however, requires outside help. Jump into this expert guide to more on why UC consulting & implementation are heating up.
Posted: 04 Jan 2021 | Published: 31 Dec 2020

NWN Corporation

UC Journey: 6 Reasons to Choose a Cloud-Based UC Solution
sponsored by CallTower, Inc.
WHITE PAPER: Despite the massive migration of applications, services and data to the cloud, most organizations have hung onto their trusty on-prem UC solution. Yet, as unified communications systems begin to age, businesses are finding that UCaaS platforms are full of promise. In this white paper, uncover 6 reasons to move to a cloud-based UC solution.
Posted: 19 Jan 2021 | Published: 19 Jan 2021

CallTower, Inc.

Meeting Room Design: How to Get Your Audio Right
sponsored by Shure Inc
RESOURCE: When designing a meeting room, there are plenty of considerations to be factored into the plans but never forget the importance of audio and acoustics. In this blog post, explore a number of reasons why having poor meeting audio could impact your business.
Posted: 09 Dec 2020 | Published: 09 Dec 2020

Shure Inc

A Guide to Efficient PC Performance Testing for Enterprise IT
sponsored by UL
WHITE PAPER: Benchmarking can help simplify PC performance testing but is often thought of as complex and time-consuming. That’s not always the case. In this 20-page guide, learn how to use benchmarking to test and measure the performance of PCs, identify poorly performing systems and more.
Posted: 19 Nov 2020 | Published: 19 Nov 2020

UL
 

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