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SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Assess a Combined VoIP and Unified Communications Framework
sponsored by SearchUnifiedCommunications.com
EGUIDE: This this buyer's guide can help your organization develop its voice and unified communications strategy. Download the guide to examine what sets VoIP products apart -- including features, UC functionality, phone hardware compatibility and technical support -- and compare offerings from 10 industry-leading providers.
Posted: 05 May 2020 | Published: 05 May 2020

SearchUnifiedCommunications.com

Does Your Business Continuity Plan Include Unified Communications?
sponsored by PGi
RESOURCE: Downtime is very costly and yet, many businesses are not prepared to protect their mission-critical communications during a power outage, storm, fire, or other disaster. In this infographic, learn how hosted unified communications services can help you simplify business continuity and disaster recovery.
Posted: 14 May 2020 | Published: 14 May 2020

PGi

eBook: IT Service Excellence Tool Kit
sponsored by ConnectWise
EBOOK: Save a copy of this 122-page eBook to learn how to ensure your service desk is operating at its maximum potential – and how to configure it to deliver enhanced results to your clients.
Posted: 29 Apr 2020 | Published: 29 Apr 2020

ConnectWise

Managing IT Operations in the Current Climate
sponsored by SolarWinds Worldwide LLC
WEBCAST: In this webinar, experts from SolarWinds will discuss best practices for managing IT operations to ensure they are a constant variable throughout these times of change. View the webinar now to access this 60-minute session, which includes discussion, insights, and a live IT operations experience.
Posted: 19 May 2020 | Premiered: May 19, 2020

SolarWinds Worldwide LLC

Enhancing Communications During Social Distancing
sponsored by Motorola, Inc.
WHITE PAPER: Whether you work in a small boutique or a large office complex, two-way radio can provide instant communication between individuals and teams across your whole facility. In this white paper, learn everything you need to know about two-way radio.
Posted: 22 May 2020 | Published: 22 May 2020

Motorola, Inc.

How PTC Scaled its Global Business with Fuze
sponsored by Fuze
CASE STUDY: PTC used a patchwork of legacy on-premises systems to support their workforce and call centers. However, they wanted to standardize their system. PTC’s search led them to Fuze’s cloud communications platform. Download this case study to learn about the benefits that PTC saw when implementing Fuze.
Posted: 21 May 2020 | Published: 21 May 2020

Fuze

Enabling GCC High with Voice and Audio Conferencing via Microsoft Teams Direct Routing
sponsored by CallTower, Inc.
CASE STUDY: With the evolving nature of the workplace, more and more companies are demanding collaborative voice and audio-conferencing options within C3’s GCC High solutions. In this white paper, learn why C3 decided to partner with CallTower to create a voice-enabled Microsoft 365 GCC high solution.
Posted: 21 May 2020 | Published: 21 May 2020

CallTower, Inc.

The Power of Connection
sponsored by RingCentral
WHITE PAPER: More than a decade into the cloud-computing era, many businesses have been using cloud-based enterprise applications for years. These applications become even more powerful when they are integrated with a cloud communications app. In this white paper, learn about the benefits of integrating your business apps with UCaaS.
Posted: 16 Apr 2020 | Published: 16 Apr 2020

RingCentral
 

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