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South African Financial Services Company Gears Up for the Multi-cloud sponsored by Nutanix CASE STUDY: This IDC paper spotlights a South African financial services company that laid the foundation for an effective multi-cloud strategy with hyper-converged infrastructure. Read here for the takeaways. Posted: 14 Feb 2019 \| Published: 31 Dec 2018 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Hybrid clouds \| IT Industry \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| Public Cloud \| Public cloud computing \| Storage Hardware \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Systems

Computer Weekly - 29 October 2019: IR35 reforms - the difficult decisions facing IT contractors sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we examine the difficult choices facing UK IT contractors from the controversial IR35 tax reforms. Social engineering is a major source of cyber security attacks - we look at mitigation strategies. And the IT chief at Mercedes F1 explains what it takes to support a world championship team. Read the issue now. Posted: 27 Oct 2019 \| Published: 29 Oct 2019 TOPICS: Cloud Computing \| Cloud Security \| Cybersecurity \| Financial Applications Software \| Financial Industry Organizations \| Financial Service Providers \| IT Consulting Services \| IT Outsourcing Services \| IT Services \| IT Workforce

Stop Doing Things the Same Way and Expecting a Different Outcome -Improving Self-Service Adoption Requires a Rethink sponsored by Serviceaide WHITE PAPER: In this article, find out how virtual service agents can (quite literally) provide a more intuitive approach to IT self-service – ultimately reducing hands-on time required by actual IT team members and offloading support responsibilities onto AI. Posted: 30 Apr 2019 \| Published: 30 Apr 2019 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems

Top 12 Enterprise Service Management Vendors Head-to-Head sponsored by ServiceNow ANALYST REPORT: In this Forrester analysis, find out how the top 12 enterprise service management vendors stack up – and which are leading the pack. Posted: 10 Oct 2018 \| Published: 23 Aug 2018 TOPICS: IT Industry \| IT Service Management \| IT Services \| IT Systems

Service Visibility: Your Green Light to a Clear Road Ahead sponsored by ServiceNow WHITE PAPER: Download this eBook to learn how efficiently mapping IT infrastructure to business critical services can increase service visibility and improve your service delivery. Posted: 14 Mar 2019 \| Published: 14 Mar 2019 TOPICS: IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems

MicroScope – June 2019: Sourcing IT among the clouds sponsored by MicroScope EZINE: Outsourcing is changing as the anything-as-a-service model takes off. Posted: 24 May 2019 \| Published: 24 May 2019 TOPICS: Cloud Computing \| Cloud Security \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Services \| IT Workforce \| Management Service Providers \| Service Level Management \| VARs

Crossing the Legacy ITSM Chasm sponsored by ServiceNow WHITE PAPER: This exclusive report examines "next-generation ITSM" and its contributions towards changing IT and business requirements. Download now to compare advances with the risks of staying with legacy ITSM models and evaluate the risks of "doing nothing" and allowing legacy ITSM to persist. Posted: 18 Mar 2019 \| Published: 28 Feb 2018 TOPICS: IT Management \| IT Service Management \| IT Services

The Changing Nature of TV sponsored by CenturyLink WHITE PAPER: Streaming video is fundamentally changing the definition of what it means to “watch TV.” Video distributors and rights holders need to pay special attention to how these behaviors are changing. In this white paper, explore key recommendations for providers hoping to take advantage of streaming opportunities. Posted: 20 Nov 2019 \| Published: 20 Nov 2019 TOPICS: Network Best Practices \| Network Infrastructure \| Network Management \| Networking \| Telecommunications Industry \| Telecommunications Networks \| Telecommunications Service Providers \| Telecommunications Services \| Wireless Broadband Routers

IT Strategy is Dead... so What's Next? sponsored by ServiceNow EBOOK: IT leaders have an opportunity to become essential partners in the success of their organizations by developing an IT strategy that integrates with business strategy. Read this ebook to learn why an integrated strategy is critical for the future of your organization. Posted: 29 Apr 2019 \| Published: 20 Mar 2019 TOPICS: IT Consulting Services \| IT Management \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems

Harness the Cloud sponsored by Verizon WHITE PAPER: In this guide, learn about the 6 purchase considerations when choosing the right service provider for your organization. Posted: 27 Aug 2019 \| Published: 27 Aug 2019 TOPICS: Communications Networks \| Communications Systems \| IT Management \| IT Services \| Network Management \| Networking

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