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WHITE PAPER: Self-healing organizations –using AI-driven ITOM to predictively detect issues and resolve them automatically – are a huge, yet unattainable, goal for CIOs. Open up this white paper to learn how to harness AIOps to improve predictability, observability, and real-time decision making to get your organization one step closer to self-healing.

Posted: 07 Apr 2021 | Published: 07 Apr 2021

EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?

Posted: 26 Oct 2020 | Published: 19 Oct 2020

WHITE PAPER: Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in a constantly changing world. Powerful, smart ITSM tools can help. Download this white paper to explore how to boost your ITSM tools with machine learning, chat bots and analytics.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

WHITE PAPER: Inside this eBook, find a recap of ServiceNow’s IT operations management (ITOM) breakout sessions, thought leadership presentations, and customer speakers—all divulging industry-leading ITOM practices and strategies.

Posted: 21 Oct 2020 | Published: 21 Oct 2020

EGUIDE: We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector.

Posted: 30 Mar 2021 | Published: 30 Mar 2021

WHITE PAPER: A unified, flexible and cost-effective cloud phone system can save organizations more money over time than remaining on a legacy system. Legacy systems are adding functionality, but they become increasingly more expensive as they do, not to mention the cost of adding locations. Read this white paper to learn why cloud phone systems could win out.

Posted: 06 Aug 2020 | Published: 06 Aug 2020

EZINE: The European Central Bank has found that banks with the most IT expertise in the boardroom have better control in several IT risk categories, including fewer successful cyber attacks and less downtime of critical IT systems.

Posted: 27 Aug 2020 | Published: 10 Sep 2020

WHITE PAPER: Access this white paper to see the 10 most common IT inefficiencies that organizations are facing and learn how to solve them.

Posted: 04 Sep 2020 | Published: 04 Sep 2020

RESOURCE: Many of your business applications have already migrated to the cloud. Next up in your cloud migration strategy is moving your outdated on-premise PBX to a cloud service. In the blog post, learn about the benefits of moving to the cloud with Zoom Phone.

Posted: 08 Oct 2020 | Published: 04 Feb 2020

WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more.

Posted: 01 Feb 2021 | Published: 01 Feb 2021