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Unified Communications

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DEFINITION: According to the International Engineering Consortium, unified communications is an industry term used to describe all forms of call and multimedia/cross-media message-management functions controlled by an individual user for both business and social purposes. This includes any enterprise informational or transactional application process that emulates a human user and uses a single, content-independent  … 

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Unified Communications White Papers (View All Report Types)
 
The Power of In-Person Meetings
sponsored by Cisco
WHITE PAPER: View this comprehensive white paper that breaks down the top benefits of in-person meetings, and how businesses can still achieve the effects even with global colleagues, customers, or partners.
Posted: 23 Jan 2014 | Published: 23 Jan 2014

Cisco

Make a Match: Four Tips for Picking a VoIP Partner
sponsored by Cisco Systems, Inc.
WHITE PAPER: When your business wants to gain the advantages of voice over IP (VoIP) and unified communications (UC) technology, where will you find the expertise to do it? How do you choose a partner that’s right for you? Continue reading to gain advice from four small businesses.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Smart Decisions for Extraordinary Times
sponsored by Microsoft
WHITE PAPER: With Microsoft Unified Communications businesses can simplify management and maximize budget and resources. You can consolidate costly third-party solutions and avoid capital investments.
Posted: 08 Sep 2009 | Published: 09 Sep 2009

Microsoft

The CIO's Guide to Mobile Unified Communications
sponsored by BlackBerry
WHITE PAPER: Read this white paper to learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.
Posted: 29 Jul 2010 | Published: 28 Jul 2010

BlackBerry

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals.
Posted: 17 Feb 2014 | Published: 31 Dec 2013

RingCentral

How to Make Magic with VoIP: Weighing the Options
sponsored by Cisco Systems, Inc.
WHITE PAPER: VoIP with UC can transform a business across four dimensions: lower costs, higher productivity, better customer service, and higher revenues. It can make a small business appear big, and help it outperform larger competitors. There are several ways to implement VoIP. Read this paper to determine which way is best for your business.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Multi-Platform Enterprise Mobility Management: Perfectly balancing end-user and corporate needs
sponsored by BlackBerry
WHITE PAPER: Mobile users are happy users—but how can an organisation effectively balance meeting user demands with looking out for the company? Learn how an enterprise mobility management solution like BlackBerry Enterprise Service 10 can help businesses walk that line, by bringing together device management, security, unified communications and applications.
Posted: 22 Aug 2013 | Published: 22 Aug 2013

BlackBerry

Managing Communications for the World of BYOD: Deploying the Right Technology for Today's Mobile World
sponsored by RingCentral
WHITE PAPER: This Frost & Sullivan report outlines a key solution that enables mobile workers to experience constant access to business assets while using personal devices. Click through to learn how cloud-based communications services can reduce risk and high cost factors.
Posted: 17 Feb 2014 | Published: 17 Feb 2014

RingCentral

Overcoming IP Telephony Performance Issues in a Converged Network
sponsored by Global Knowledge
WHITE PAPER: In this white paper, we are going to discuss the application of QoS to networks with media flows installed within them, such as voice and video. We'll see that it is very unnatural for voice to even exist on a data network, because it was never designed to do so.
Posted: 27 Aug 2009 | Published: 27 Aug 2009

Global Knowledge

Beyond Business as Usual: The Mega Shift Toward Social Communications
sponsored by IBM
WHITE PAPER: Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.
Posted: 09 Apr 2013 | Published: 02 Oct 2012

IBM
 

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