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How to Create a Consumer Service Experience at Work
sponsored by ServiceNow
WHITE PAPER: This white paper explores how to close the service experience gap so you can deliver a consumer service-like experience at work. Discover the key elements of achieving this goal for enterprise services, including service portals, workflow automation, knowledge bases and collaboration tools, and more.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ServiceNow

5 Ways to Save on IBM Licensing
sponsored by Snow Software
WHITE PAPER: This white paper explores how to put an effective software asset management strategy in place that's tailored to the complexities of IBM-specific processes and products. Access now to discover how you can increase the efficiency of entitlement management, licensing, and more.
Posted: 10 Oct 2016 | Published: 16 Mar 2016

Snow Software

Benchmarking Your Internal IT Costs: Building Your IT Infrastructure Service Baseline
sponsored by Windsor Group
WHITE PAPER: This analytic white paper introduces the importance of benchmarking your internal IT costs by keeping track of your IT service baseline. Doing this can define your current IT infrastructure service cost and output, as well as act as a measurement tool for continuous improvement.
Posted: 16 Sep 2016 | Published: 01 Jul 2016

Windsor Group

The Platform Transformation: How IoT Will Change IT and When
sponsored by PTC
EBOOK: This O'Reilly Media report explores key considerations for future-proofing elements of the IT stack and smoothing the transition to IoT components. Discover how IoT initiatives are expected to affect various layers of the IT stack, including data management, APIs, IoT apps, analytics, and more.
Posted: 07 Nov 2016 | Published: 17 Aug 2016

PTC

Infographic: Outthinking Disruption in Communications
sponsored by IBM
RESOURCE: This infographic introduces a recent study of senior communications industry executives who shed light on the future of digital service providers.
Posted: 22 Sep 2016 | Published: 22 Sep 2016

IBM

Understanding Unified Communications as a Service
sponsored by MASERGY
WHITE PAPER: Cloud-based unified communications (UC) takes full advantage of cloud technology, and it offers complete support for your mobile workers. This white paper is a complete buyer's guide to cloud-based UC. Access now to make sure your purchasing the right cloud-based UC for your enterprise.
Posted: 17 Oct 2016 | Published: 29 Jul 2016

MASERGY

IT Service Management Blueprint: Accelerate Service Delivery with Automation
sponsored by ServiceNow
WHITE PAPER: Access this e-book to explore how automating service delivery processes transforms ITSM into a modern, reliable experience that will help you reclaim lost productivity. Plus, uncover useful service automation best practices.
Posted: 02 Nov 2016 | Published: 02 Nov 2016

ServiceNow

Building a Better Office 365 is Easier Than You Think
sponsored by Box
WHITE PAPER: In the cloud, there's no place for silos. User-friendly, cloud-based platforms offer a single repository for all your content, so it's easy to organize, move and secure practically everything. This article discusses embracing and enhancing an Office 365 deployment with cloud based content management, collaboration, and security.
Posted: 29 Sep 2016 | Published: 29 Sep 2016

Box

Cox Automotive Turbocharges Cloud Customer Experience
sponsored by Red Hat
RESOURCE: Create a private cloud that provides a self-service IT portal for its resource provisioning—unlocking the potential to support development of new products while avoiding the risk of shadow IT.
Posted: 13 Oct 2016 | Published: 13 Oct 2016

Red Hat

EMC Converged Platforms: VxRail Appliance
sponsored by Dell EMC and Intel®
ANALYST REPORT: This informational white paper identifies the top ten factors driving the deployment of hyper-converged technology solutions, as well as introduces an appliance that brings together compute, storage, and virtualization in a single infrastructure. Read on to learn more about this fundamental industry solution.
Posted: 21 Oct 2016 | Published: 21 Oct 2016

Dell EMC and Intel®
 
 
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