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Customer Experience (CX) Metrics and Key Performance Indicators
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

What to Look For in a Data Protection Solution for Virtual Environments - Data Sheet
sponsored by Symantec Corporation
WHITE PAPER: This three page white paper provides you with four "must have" features to consider ensuring your backup and recovery solution provides the best data and system protection for any virtual environment.
Posted: 12 Jun 2013 | Published: 30 Sep 2012

Symantec Corporation

NetApp Delivers Scale-Out Storage for Today’s Demanding Workloads
sponsored by Intel
WHITE PAPER: In this brief white paper, you will discover how to seamlessly and affordably implement an innovative scale-out storage solution that effectively manages insurmountable data growth and pace of business.
Posted: 29 May 2013 | Published: 29 May 2013

Intel

Smarter Business Planning and Transformation: Attain maximum value from your Enterprise Architecture
sponsored by IBM
WHITE PAPER: Explore architecture management with IBM. Find out how the four elements of actionable enterprise architecture can transform your business.
Posted: 19 Sep 2011 | Published: 19 Sep 2011

IBM

Aging ERP: When Old ERP is Too Old
sponsored by Sage Software
WHITE PAPER: This research reports looks at the overall performance of companies and what improvements companies were still getting from their ERP systems.  Find out what the benefits are from newer ERP systems, and when you should consider an upgrade or replacement.
Posted: 13 Sep 2011 | Published: 13 Sep 2011

Sage Software

Readying your Portals for Social Business
sponsored by IBM
WHITE PAPER: Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
Posted: 16 Nov 2011 | Published: 16 Aug 2011

IBM

Achieving academic business agility
sponsored by Dell, Inc.
CASE STUDY: This brief case study will guide you into how the University of Canberra significantly expanded centralised storage and improved responsiveness with an innovative SAN approach to deliver flexible storage for hosting a range of services provided to business applications and the academic community.
Posted: 25 Jun 2013 | Published: 29 Feb 2012

Dell, Inc.

Capacity Management Maturity Assessment
sponsored by TeamQuest Corporation
ASSESSMENT TOOL: Take this capacity management maturity assessment in order to better understand how your company handles performance goals, business forecasting and business process management. Gain advice based on your answers to the assessment questions that will help move your company to higher levels of maturity.
Posted: 10 Oct 2011 | Published: 10 Oct 2011

TeamQuest Corporation

The Business Case for Project Portfolio Management
sponsored by Innotas
WHITE PAPER: In order to better prioritize project planning, many organizations are turning to project and portfolio management (PPM). PPM can help your own business deliver projects on time, align IT and business goals and stay within a defined budget. Inside this whitepaper, learn more about the advantages of project visibility through the use of PPM.
Posted: 30 Jun 2011 | Published: 30 Jun 2011

Innotas

Planning, Budgeting and Forecasting – A Software Selection Guide
sponsored by IBM
WHITE PAPER: This guide outlines a systematic approach to software evaluation and selection that aligns best practices and leading-edge technology with planning activities.
Posted: 07 Nov 2013 | Published: 07 Nov 2013

IBM
 
 
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