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Customer Experience (CX) Metrics and Key Performance Indicators
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

Oracle Scorecard and Strategy Management
sponsored by Oracle Corporation
WHITE PAPER: This data sheet details how Oracle Scorecard and Strategy Management extends the Oracle Business Intelligence Enterprise Edition with capabilities that enable strategic goals to be communicated across the organization and monitoring progress over time.
Posted: 21 Jun 2011 | Published: 21 Jun 2011

Oracle Corporation

FlexNet Manager for SAP Business Suite Product Overview
sponsored by Flexera Software
WHITE PAPER: FlexNet Manager for SAP Business Suite optimizes the SAP system measurement and checks for potential license savings. By checking the usage of each individual license, it determines whether the correct license type was purchased for a given user and whether enough licenses are available. This removes the guess work and optimizes license allocation.
Posted: 10 Feb 2011 | Published: 10 Feb 2011

Flexera Software

How To Get Started With Business Intelligence in Manufacturing
sponsored by SearchManufacturingERP
EBOOK: Facing increasing pressures from globalization and a sagging economy, manufacturers are between a rock and a hard spot. And many of them see Business Intelligence as an escape route. But does BI hold the answers for every manufacturer? How does BI differ from manufacturing intelligence? This eBook will answer these questions and more.
Posted: 15 Feb 2011 | Published: 15 Feb 2011

SearchManufacturingERP

Transitioning to LTE: Business and Technical Considerations
sponsored by Alcatel-Lucent
PRESENTATION TRANSCRIPT: LTE evolution is more than a move to a new technology. It encompasses a shift in the service provider’s business model to a more sustainable and profitable one. Read this presentation transcript to learn more!Trackback URL
Posted: 10 Nov 2010 | Published: 30 Nov 2010

Alcatel-Lucent

Step by Step: A methodology to information quality
sponsored by Harte-Hanks Trillium Software
WEBCAST: Do you have an existing information quality strategy? While most organizations understand the need for data quality, they still face the challenge of implementing an effective strategy to provide information that aligns to business requirements. Register for this webcast and learn the 4 steps to a successful information quality strategy.
Posted: 12 Apr 2011 | Premiered: May 5, 2011, 11:00 EDT (15:00 GMT)

Harte-Hanks Trillium Software

IT Innovation as a Priority
sponsored by Cisco Systems, Inc.
VIDEO: Today as a CIO, not only is maintaining operational excellence part of your role, but driving innovation is also high on the priority list. In this video, VP IT and Administration at Hearst Television, Inc., shares how he was able to maintain operational excellence and create an innovative virtualization solution.
Posted: 23 Mar 2011 | Premiered: 23 Mar 2011

Cisco Systems, Inc.

The Business Case for Outsourcing to Vietnam
sponsored by LogiGear Corporation
WHITE PAPER: This white paper provides a business case for considering Vietnam as an offshore outsourcing destination, and offers specific examples from the IT and software industries, including a US software testing firm with a facility in Vietnam.
Posted: 14 Jun 2011 | Published: 14 Jun 2011

LogiGear Corporation

Governance from the Ground Up: Launching Your Information Governance Initiative
sponsored by SAP America, Inc.
WHITE PAPER:  Download this resource now to help ensure that you treat your information as a business asset and not let it become just a by-product of the systems that use it. Inside you'll read 5 common information governance challenges, 6 key tips to a successful information governance initiative, and more.
Posted: 13 Sep 2012 | Published: 13 Sep 2012

SAP America, Inc.

The CIO As Portfolio Strategist
sponsored by CA Technologies.
ANALYST REPORT: As organizations undergo the transformation from IT to business technology (BT), they will have to make many important decisions in the process of moving from the current “as-is state” to the “to-be state.” Read this paper to learn how the CIO as a “portfolio strategist” can shape the decision-making relevant to implementing BT.
Posted: 06 Jul 2011 | Published: 06 Jul 2011

CA Technologies.
 
 
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