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Strategic Business Planning

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Strategic Business Planning Reports
Presentation: City & Guilds unified communication stragey
sponsored by
PRESENTATION: Ian Turfrey, IT director at City & Guilds, explains how unified communications technology has transformed the qualifications awarding body in this presentation .
Posted: 18 Mar 2014 | Published: 18 Mar 2014

Executing your strategy 4: Synthesis
sponsored by
ESSENTIAL GUIDE: This is the fourth of six part guide which explains the key steps of the Strategic Execution Framework, developed by the Stanford Advanced Management Programme.
Posted: 17 Jan 2014 | Published: 17 Jan 2014

Expert Tips: Making ITSM Part of Your IT Strategy
sponsored by
EGUIDE: In this e-guide learn how to protect your organization’s overall value by utilizing ITSM. Discover why it is important that your IT strategy and service desk operations go hand-in-hand, which three ITIL service operations to use to ensure value throughout the service lifecycle, and learn how service desk can prepare to support these activities.
Posted: 28 Jan 2011 | Published: 28 Jan 2011

E-Book: New trends and best practices for data governance success
sponsored by Talend
EBOOK: This eBook examines data governance trends and methodologies for managing governance programs. It covers issues such as new ways of organizing data governance teams and emerging best practices to help organizations succeed with enterprise data governance initiatives. It also provides expert advice on how to design and implement governance programs.
Posted: 05 Nov 2010 | Published: 05 Nov 2010


Step by Step: A methodology to information quality
sponsored by Harte-Hanks Trillium Software
WEBCAST: Do you have an existing information quality strategy? While most organizations understand the need for data quality, they still face the challenge of implementing an effective strategy to provide information that aligns to business requirements. Register for this webcast and learn the 4 steps to a successful information quality strategy.
Posted: 12 Apr 2011 | Premiered: May 5, 2011, 11:00 EDT (15:00 GMT)

Harte-Hanks Trillium Software

Consult the new dictionary for customer experience KPIs
sponsored by Oracle Corporation
WHITE PAPER: This guide was written to help identify or measure those critical CX measurement points that provide feedback on the health and success of a CX initiative. It is intended to familiarize you with important CX measurements and Key Performance Indicators (KPIs) along with providing a definition and a method to calculate their value.
Posted: 27 Mar 2014 | Published: 30 Sep 2012

Oracle Corporation

Readying your Portals for Social Business
sponsored by IBM
WHITE PAPER: Social networking, high-speed mobility and smarter devices are changing the way we do business. Read this paper now to learn how you can create value for your business through building robust social and real-time collaboration capabilities into portals.
Posted: 16 Nov 2011 | Published: 16 Aug 2011


Smarter Business Planning and Transformation: Attain maximum value from your Enterprise Architecture
sponsored by IBM
WHITE PAPER: Explore architecture management with IBM. Find out how the four elements of actionable enterprise architecture can transform your business.
Posted: 19 Sep 2011 | Published: 19 Sep 2011


Six Common Mistakes that Plague IT Projects and Three Keys to Avoid Them
sponsored by AtTask
WHITE PAPER: When it comes to IT projects, there are a number of common mistakes – and too often project managers avoid the problems that those mistakes create instead of facing them head on. Inside this white paper, learn about the 6 most common IT project mistakes and 3 ways to avoid them.
Posted: 12 Aug 2011 | Published: 12 Aug 2011


Running IT as a Business: Seven Steps to Aligning IT with the Business
sponsored by SAS
WHITE PAPER: This white paper outlines the 7 steps to aligning IT with the business. Find out what they are and how they can help your business provide customer-driven results.
Posted: 27 Jun 2011 | Published: 27 Jun 2011

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