HP Service Health Analyzer: Decoding the DNA of IT performance problems
sponsored by Hewlett-Packard Limited
WHITE PAPER:
CIOs today must have complete visibility into the health of their business services in order to adapt and survive in today's increasingly complex IT environment. Learn how you can leverage an analytics solution that can enable proactive solutions to problems with your applications and infrastructure as they arise.
Posted: 06 Mar 2012 | Published: 06 Mar 2012
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Gartner: Decide now if you will become a money-making CIO
sponsored by ComputerWeekly.com
ANALYST BRIEF:
This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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SaaS-based Service Management: Tailor to the Business with Ease
sponsored by Nimsoft, Inc.
WHITE PAPER:
Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more.
Posted: 04 Jan 2012 | Published: 04 Jan 2012
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Orchestrated Service Management: A new process-driven approach to ITSM that addresses cost, visibility and usability challenges
sponsored by SERENA Software, Inc.
WHITE PAPER:
This whitepaper compares and contrasts Orchestrated Service Management (OSM) systems to the other classes of ITSM systems in use today. It describes these defining characteristics, thereby creating a template for IT leaders to use when evaluating modern ITSM systems.
Posted: 04 Apr 2012 | Published: 04 Apr 2012
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The Benefits of Cloud Computing: A New Era of Responsiveness, Effectiveness and Efficiency in IT Service Delivery
sponsored by IBM
WHITE PAPER:
Cloud computing is a style of computing whose foundation is the delivery of services, software and processing capacity using private or public networks. The focus of cloud computing is the user experience, and the essence is to decouple the delivery of computing services from the underlying technology. Read this paper to find out so much more.
Posted: 20 Oct 2010 | Published: 20 Oct 2010
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Itex Offers Clients More Flexible Cloud-Based Managed IT Services with HP Technology
sponsored by HP & Intel
CASE STUDY:
This essential resource details how one IT services industry organization employed a converged infrastructure to realize more cost-effective cloud-based managed IT services for offshore clients.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Dell ProConsult Application Migration & Management
sponsored by Dell, Inc. and Microsoft
DATA SHEET:
Read this data sheet to learn about Dell's application migration services that include application compatibility assessment, remediation, and expert packaging using Dell's unique, global, scalable, and cost-effective factory approach.
Posted: 18 Aug 2010 | Published: 18 Aug 2010
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CW Buyer's Guide: Customer Relations (CRM)
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
Posted: 31 Jan 2012 | Published: 31 Jan 2012
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ManageIQ Enterprise Cloud Management: A unified management solution for deploying and managing highly reliable, secure and elastic cloud services within your enterprise
sponsored by ManageIQ
WHITE PAPER:
This essential resource explores how a unified cloud management platform can help you monitor, optimize and streamline IT operations to accelerate service delivery and maximize resource utilization.
Posted: 08 May 2012 | Published: 08 May 2012
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Automating Processes to Optimize a Windows 7 Deployment
sponsored by Dell, Inc. and Microsoft
WHITE PAPER:
A Windows 7 deployment will likely involve hundreds or thousands of PCs, with some in distributed and remote locations. This introduces several challenges. Read this white paper to learn best practices for reducing the costs associated with a Windows 7 deployment, improving the speed at which a deployment is completed, and reducing risks.
Posted: 17 Aug 2010 | Published: 17 Aug 2010
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