Legacy IT service management (ITSM) tools designed for on-premise data centers aren't effective for managing cloud centric applications and infrastructures. Companies are adopting multiple open source and point systems to manage specific aspects of their cloud infrastructure. This white paper describes how ITSM suites are changing.
This case study outlines how one leading retailer needed to update its servers to support its expanding e-commerce sites by migrating Linux servers. Find out the performance and capabilities that resulted from this migration of systems and how it affected data center costs and application availability.
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