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MMDS Reports
 
Taking control of the customer experience in retail banking
sponsored by Hewlett-Packard Limited
WEBCAST: This on-demand webcast examines the value of customer-centricity in retail banking, and offers key insights to help you take control of the customer experience.
Posted: 17 Dec 2013 | Premiered: Nov 12, 2013

Hewlett-Packard Limited

How Omnichannel is Delivering on the Promise of Multichannel
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: This report describes the handful of benefits an omnichannel approach provides in the call center versus that of multichannel. Access now to break down the definition of omnichannel as it is applied across various elements of contact center operation.
Posted: 23 Jul 2015 | Published: 15 Apr 2015

Interactive Intelligence, Inc.

Logistics Company Leverages 3 ITSM Tools to Increase Process Speeds
sponsored by Matrix42
CASE STUDY: Access this case study to see how a leading logistics service provider leveraged 3 IT service management (ITSM) tools in a single portal without interrupting its mission-critical IT services during the integration.
Posted: 10 Jul 2015 | Published: 31 Dec 2013

Matrix42

The 5 Levels of IT Service Optimization Maturity
sponsored by TeamQuest Corporation
WEBCAST: This webcast explores the 5 levels of IT service optimization maturity and how that affects business outcomes.
Posted: 16 Jun 2015 | Premiered: Jun 16, 2015

TeamQuest Corporation

Business-Critical Documents: Printing You Can Count On
sponsored by Nuance
WHITE PAPER: Improving your cost-effective printing is crucial. Whether printing from a desktop, mobile device or back office system, you can ensure critical and confidential documents are printed at the right place and time.
Posted: 28 Jul 2015 | Published: 27 Sep 2014

Nuance

How To Advance Your Enterprise with Hybrid IT
sponsored by Red Hat
WHITE PAPER: This white paper shows you how take full advantage of hybrid IT and avoid any complications it may cause.
Posted: 08 May 2015 | Published: 08 May 2015

Red Hat

Embracing the Changing Face of Communications Technology
sponsored by Vodafone/Cisco
WHITE PAPER: Access this white paper and discover how new communications technology can provide seamless mobile communication, a scalable and flexible foundation for communication, and simple migration with minimal disruption.
Posted: 13 Jul 2015 | Published: 13 Jul 2015

Vodafone/Cisco

Troubleshooting Unified Communications Issues
sponsored by IR
WHITE PAPER: Access this white paper to learn about a new solution to finding the root of UC problems, and discover how you can gain additional insight to equipment failure.
Posted: 01 Jun 2015 | Published: 26 Dec 2014

IR

Comparing Authentication Security Devices
sponsored by HID
BROCHURE: Access this white paper to explore 10 different authentication devices and learn the strengths and benefits each one adds to your access security strategy. View now to compare these devices to find the ideal authentication approach for your organizations, security, and budget needs.
Posted: 01 Jul 2015 | Published: 01 Jul 2013

HID

Building a More Reliable Network in the Digital Age
sponsored by XO Communications
WEBCAST: Access this short video now to learn how you can upgrade to a future-proof network with unified communications for greater visibility and control over bandwidth.
Posted: 08 May 2015 | Premiered: Apr 24, 2015

XO Communications
 
 
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