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Mastering multi-channel journeys – making engagement pay
sponsored by ComputerWeekly.com
RESEARCH CONTENT: This research from Oxygen8 assesses how businesses communicate with customers and how those customers want businesses to communicate with them, and offers advice on how to achieve it.
Posted: 23 Sep 2015 | Published: 23 Sep 2015

ComputerWeekly.com

Making the Case for Probes as an Effective UC Diagnostics Tools
sponsored by Nectar Corp
WHITE PAPER: Learn how probes can help to obtain specific UC information from the network to effectively diagnose and remediate communications problems.
Posted: 13 Feb 2017 | Published: 30 Dec 2016

Nectar Corp

Economics, Performance, and Agility Evaluation of One Converged System
sponsored by NetApp
WHITE PAPER: Discover the key attributes setting one converged infrastructure apart from other full stack IT systems, featuring all-flash FAS systems setting a new performance standard. Read on to gain the performance of flash at the price of disk by evaluating the economics of this infrastructure.
Posted: 25 Jan 2017 | Published: 25 Jan 2017

NetApp

5 Ways to Enhance Skype for Business for PBX Deployments
sponsored by AVST
WHITE PAPER: How can organizations enhance Microsoft Skype for Business for PBX deployments? Learn five of the most important features and functions to consider when deploying Skype for Business.
Posted: 13 Feb 2017 | Published: 31 Dec 2015

AVST

The Role of Unified Communications as a Service in Digital Transformation of Global Financial Services
sponsored by RingCentral
WHITE PAPER: This IDC white paper examines the role of cloud-based unified communications in the overall strategy to transform the way financial institutions work to improve efficiencies, increase revenue, and further engage customers using unified communications environments to foster enterprise wide collaboration.
Posted: 21 Feb 2017 | Published: 01 Feb 2017

RingCentral

The Best of Both Worlds: Using a Hybrid Approach to Boost IT Agility
sponsored by HPE and Intel®
WHITE PAPER: Can't choose between on-premise and cloud infrastructures? Get both. Access this white paper to review the conversation surrounding hybrid IT and how it addresses SMBs' concerns about their current IT infrastructures.
Posted: 13 Feb 2017 | Published: 31 Aug 2016

HPE and Intel®

Making the Seamless Transition to a Cloud Phone System
sponsored by RingCentral
WHITE PAPER: Whether it's a cloud or on-premise PBX, deploying a business phone system is a major undertaking. Each step of the rollout must be carefully planned and implemented according to plan. Learn how you can make your transition to a cloud phone system seamless by working with a cloud communications provider.
Posted: 22 Feb 2017 | Published: 30 Dec 2016

RingCentral

The Video Collaboration Adoption Dilemma
sponsored by Logitech Inc.
RESOURCE: Today's ITDMs want end-users to embrace all VC tools at their disposal. But workers are stuck in an IM and email rut. In this infographic, discover a showdown between businesses using typical collaboration tools and businesses with pervasive Video Conferencing users.
Posted: 23 Feb 2017 | Published: 30 Dec 2016


Swedbank: Banking on IT Automation Platform for Success
sponsored by Snow Software
CASE STUDY: Explore how Swedbank created a self-service software portal with built-in approval processes to alleviate pressures on the helpdesk and IT team. Find out how they improved the speed at which users could access software and services while maintaining control of the approval and fulfillment processes.
Posted: 23 Feb 2017 | Published: 31 Dec 2016

Snow Software

A Hybrid IT Approach to Virtualization & DevOps Management
sponsored by Red Hat
EGUIDE: Here, experts illustrate the evolution of multi-use virtualization tools, and you'll discover how to benefit from a hybrid approach that combines physical, virtual, and application visibility with automation and deep infrastructure analysis. Read on to also learn how DevOps is reshaping IT vendors' offerings.
Posted: 02 Feb 2017 | Published: 31 Jan 2017

Red Hat
 
 
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