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Taking control of the customer experience in retail banking
sponsored by Hewlett-Packard Limited
WEBCAST: This on-demand webcast examines the value of customer-centricity in retail banking, and offers key insights to help you take control of the customer experience.
Posted: 17 Dec 2013 | Premiered: Nov 12, 2013

Hewlett-Packard Limited

User experience: is it just a 'nice to have'?
sponsored by Hewlett-Packard Limited
WEBCAST: In this brief on-demand video, John McCarthy – Vice President and Principal Analyst at Forrester Research – explains why user experience is at the core of systems of engagement.
Posted: 07 Mar 2014 | Premiered: Feb 21, 2013

Hewlett-Packard Limited

Collaboration Architecture: Enhance Employee Effectiveness for Greater Business Impact
sponsored by Cisco Systems, Inc.
WHITE PAPER: This white paper discusses one company's collaboration architecture that aims to address the trends of bring-your-own-device, video content, and cloud computing--breaking down existing barriers between different content formats, tools, devices, companies, and people.
Posted: 11 Jul 2014 | Published: 31 Dec 2012

Cisco Systems, Inc.

Vidyo Enabled Customer Service & Support
sponsored by Vidyo, Inc.
WHITE PAPER: This informative white paper examines how video conferencing solutions have the ability to dramatically improve your organization's customer service, enabling instant communications and collaboration to help streamline services and drive innovation.
Posted: 27 May 2014 | Published: 27 May 2014

Vidyo, Inc.

The Top Considerations for a Unified Communications Purchase
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource discusses what features should be a requirement for your unified communications solutions, offering helpful tips and guidance for purchasing a solution that is right for your specific needs.
Posted: 23 Jun 2014 | Published: 23 Jun 2014

Cisco Systems, Inc.

Home Wireless Setup 101
sponsored by Global Knowledge
WHITE PAPER: This informative guide explores some top strategies for setting up and securing your wireless network at home.
Posted: 29 May 2014 | Published: 29 May 2014

Global Knowledge

Delivering Breakthrough Performance with 802.11ac
sponsored by Ixia
WHITE PAPER: Gain an understanding of how 802.11ac can help provide higher performance by boosting bandwidth, and dive into the technical challenges associated with this new technology.
Posted: 06 Mar 2014 | Published: 06 Mar 2014

Ixia

The Essentials of Avaya System and Session Manager
sponsored by Global Knowledge
WHITE PAPER: This paper examines how Avaya has come to the forefront in the SIP universe with the Avaya System and Session Manager platforms, which use the SIP protocol to create a central management and control platform for an enterprise communication structure.
Posted: 11 Jul 2014 | Published: 11 Jul 2014

Global Knowledge

Using Convergence to Simplify Mobility
sponsored by Windstream Communications
WHITE PAPER: This paper defines unified communications and mobility, and how the two converge to improve productivity. It also discusses Windstream's unified communications capabilities – such as single number reach, unified messaging, integrated contects – and how they relate to fostering mobility and collaboration in the workplace.
Posted: 09 Apr 2014 | Published: 09 Apr 2014

Windstream Communications

The Promise of Software-Defined Networking in Higher Education
sponsored by Brocade
WHITE PAPER: This whitepaper introduces software-defined networking, a network architecture that's gaining traction with colleges and universities, enabling them to more effectively managing their networks.
Posted: 30 Jun 2014 | Published: 30 Jun 2014

Brocade
 
 
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