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MMDS White Papers (View All Report Types)
 
How Omnichannel is Delivering on the Promise of Multichannel
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: This report describes the handful of benefits an omnichannel approach provides in the call center versus that of multichannel. Access now to break down the definition of omnichannel as it is applied across various elements of contact center operation.
Posted: 23 Jul 2015 | Published: 15 Apr 2015

Interactive Intelligence, Inc.

Resolving Issues When Creating a Cisco UCS Service Profile
sponsored by Global Knowledge
WHITE PAPER: This white paper examines several common service profile errors in Cisco UCS Service Profile and their solutions.
Posted: 28 May 2014 | Published: 28 May 2014

Global Knowledge

UC Management Platform for Microsoft Skype for Business/Lync Environments
sponsored by Nectar Corp
WHITE PAPER: Access this white paper to learn how a UCMP is revolutionizing the way in which voice, video, and web collaboration applications, systems and networks are managed by dramatically improving visibility into and enhancing service delivery throughout an enterprise customer's converged network management.
Posted: 09 Jun 2015 | Published: 09 Jun 2015

Nectar Corp

How To Advance Your Enterprise with Hybrid IT
sponsored by Red Hat
WHITE PAPER: This white paper shows you how take full advantage of hybrid IT and avoid any complications it may cause.
Posted: 08 May 2015 | Published: 08 May 2015

Red Hat

Do customers drive your technology decisions?
sponsored by Hewlett-Packard Limited
WHITE PAPER: Consult the following white paper to learn why your customers' needs and wants should be shaping the way you modernize your technology. Access now and find out more.
Posted: 01 May 2015 | Published: 01 May 2015

Hewlett-Packard Limited

Top 7 Reasons to Centralize Your Business Communications
sponsored by XO Communications
WHITE PAPER: Juggling separate phone systems at each of your business locations is aggravating and unnecessary. By centralizing your communications infrastructure you can stay agile no matter how large your business grows. Access this white paper for seven reasons why it makes sense to centralize your communications.
Posted: 26 May 2015 | Published: 26 May 2015

XO Communications

Video Communications Benefits for Midmarket
sponsored by Cisco Systems, Inc.
WHITE PAPER: Access this exclusive resource to find out how video communications are benefiting midmarket enterprises and what your organization can do to take advantage of the new technology.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

Leadership and Technology: Mobility and bring-your-own-device insights for Midsize Businesses
sponsored by Cisco Systems, Inc.
WHITE PAPER: This informative white paper examines the power of mobile computing as part of the midmarket enterprise's unified communications platform, analyzing how you can utilize enterprise mobility effectively without increasing the pressure on IT.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

Top Unified Communications Trends for Midsize Businesses
sponsored by Cisco
WHITE PAPER: This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
Posted: 01 Apr 2014 | Published: 31 Jan 2014

Cisco

Get Ready for Unified Communications!
sponsored by Arkadin
WHITE PAPER: This informative guide explores a 5 step plan for smooth, effective implementation of your newly acquired unified communications platform.
Posted: 20 May 2014 | Published: 20 May 2014

Arkadin
 
 
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