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MMDS White Papers (View All Report Types)
 
Delivering multichannel customer communication without replacing legacy systems
sponsored by GMC Software
WHITE PAPER: Learn why your organization should upgrade your legacy CCM application to offer multichannel communication capabilities to deliver a seamless experience to your customers at any touch point. Read this valuable white paper to uncover more about legacy software adaption and how you can save money.
Posted: 15 Apr 2015 | Published: 31 Dec 2013

GMC Software

Building a Business Case for a Semantic Interoperability Platform
sponsored by Compressus
WHITE PAPER: Read this white paper to learn how data sharing through effective interoperability software can bridge multiple IT systems and share information in concise, actionable formats.
Posted: 09 Apr 2015 | Published: 09 Apr 2015

Compressus

How Can You Meet Business Demands Quickly, with Agility and Flexibility?
sponsored by Red Hat
WHITE PAPER: This whitepaper explains how Red Hat Enterprise Linux can help you leverage the same advanced environment and open source solutions applied by today's most innovative IT organizations, such as Amazon and Facebook, and transition to an infrastructure that is open and flexible.
Posted: 09 Oct 2014 | Published: 09 Oct 2014

Red Hat

Prevent a Healthcare Data Breach in 5 Steps
sponsored by EverBridge Inc.
WHITE PAPER: This white paper explores the 5 key communication steps a healthcare organization should take after a data breach to ensure a quick resolution.
Posted: 23 Jun 2015 | Published: 23 Jun 2015

EverBridge Inc.

Best Practices for Evaluation, Pricing and Cost Savings of Telecommunications Management
sponsored by Calero Software
WHITE PAPER: Access this white paper for a complete buyer's guide to telecommunications management, including information about evaluating solutions, pricing and cost savings.
Posted: 08 Jun 2015 | Published: 08 Jan 2013

Calero Software

Breakthrough efficiency gains through systems management innovation
sponsored by Dell, Inc. and IntelĀ®
WHITE PAPER: Find out how a server portfolio with embedded management capabilities can enable you to manage infrastructure hardware from mobile devices, as well as implement automated, policy-based operations.
Posted: 15 Aug 2014 | Published: 15 Aug 2014

Dell, Inc. and IntelĀ®

The Evolution of Communications Lifecycle Management
sponsored by Calero Software
WHITE PAPER: Access this white paper to learn how to implement a strong communications lifecycle management strategy to reduce costs while also reducing labor need to complete some more menial tasks.
Posted: 25 Jun 2015 | Published: 25 Jun 2015

Calero Software

Outsourcing IT Projects: 12 Success Factors to Consider
sponsored by Rackspace
WHITE PAPER: This guide explores the 12 success factors IT professionals should consider when looking to outsource IT projects to managed hosting or the cloud.
Posted: 10 Nov 2014 | Published: 10 Nov 2014

Rackspace

A TCO Comparison for Unified Communications and Collaboration
sponsored by Cisco
WHITE PAPER: This exclusive resource examines a feature-rich, scalable unified communications solution that can drive innovation and increase productivity. Read on to see how it compares to other leading unified communications solutions.
Posted: 18 Jun 2014 | Published: 18 Jun 2014

Cisco

Collaboration Is the next Game Changer in Customer Service
sponsored by Cisco
WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Cisco
 
 
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