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MMDS White Papers (View All Report Types)
 
How Omnichannel is Delivering on the Promise of Multichannel
sponsored by Interactive Intelligence, Inc.
WHITE PAPER: This report describes the handful of benefits an omnichannel approach provides in the call center versus that of multichannel. Access now to break down the definition of omnichannel as it is applied across various elements of contact center operation.
Posted: 23 Jul 2015 | Published: 15 Apr 2015

Interactive Intelligence, Inc.

A Seven-Way Comparison of the HCM Suite 'Big Three'
sponsored by Workday
WHITE PAPER: When selecting an HCM vendor, you must consider capabilities like geographic presence, extensibility, and ease of use for managers. This report explores 7 categories of HCM differentiation to help HR and IT project teams choose the best platform for their needs.
Posted: 14 Aug 2015 | Published: 31 Dec 2014

Workday

How to Startup with Hybrid Cloud: 5 Steps to Get Started
sponsored by VMware
WHITE PAPER: This white paper serves as a startup guide, and outlines the top 5 most common ways you can get started when thinking about adopting hybrid cloud. Read on here to find out how you can extend your existing applications and data center, as well as expand critical infrastructure for disaster recovery into the cloud.
Posted: 25 Aug 2015 | Published: 25 Aug 2015

VMware

Safeguarding Data and the Mobile Enterprise
sponsored by IBM
WHITE PAPER: As enterprises explore the use of mobile applications, new processes have to be built to secure these applications against compromise. This white paper addresses the unique risks associated with mobile devices, and the capabilities you should consider when building your roadmap to safeguarding data and applications.
Posted: 30 Jul 2015 | Published: 30 Jul 2015

IBM

Cisco Collaboration Certifications Overview
sponsored by Global Knowledge
WHITE PAPER: Access this white paper to learn how the Cisco training courses delivered by Global Knowledge are changing to provide hands-on experience with new collaborative capabilities to teach IT professionals everything there is to know about this new approach to communications.
Posted: 07 Jul 2015 | Published: 07 Jul 2015

Global Knowledge

Achieve Business Continuity with Secure and Reliable Unified Communications
sponsored by ThinkingPhones
WHITE PAPER: This white paper provides 5 steps to educating yourself on the common pitfalls when investing in a unified communications platform. Access this paper now to get insight into the following advice for achieving long-term security and stability with UC.
Posted: 02 Sep 2015 | Published: 02 Sep 2015

ThinkingPhones

Toronto East General Hospital Secures Its Staff and Equipment with an Integrated Wireless Infrastructure
sponsored by IBM
WHITE PAPER: This white paper describes how this hospital implemented a wireless communication system that allows users to immediately communicate with each other throughout the one-million-square-foot facility. Read on to see the benefits this hospital experienced from its new system.
Posted: 02 Sep 2015 | Published: 31 Oct 2009

IBM

Best Practices for the Next-Generation Data Centre
sponsored by Dimension Data
WHITE PAPER: This white paper discusses some of the best practices organizations can adopt to ensure that their journey to the next-generation data center remains on track.
Posted: 01 Sep 2015 | Published: 01 Sep 2015

Dimension Data

Drive Real-Time Presence with Video Conferencing: An Introduction
sponsored by Polycom, Inc.
WHITE PAPER: This report serves as an introduction for new users of videoconferencing, and will examine the basic components of the technology, as well as introduce a host of diverse VC platforms. Read on here to learn to engage your organization in UC&C.
Posted: 26 Aug 2015 | Published: 31 Dec 2013

Polycom, Inc.

Bringing Business Communications into the Mobile Future
sponsored by Vodafone/Cisco
WHITE PAPER: Access this white paper to learn how Vodafone solutions can give you a modern communications system that is ready for the future of business.
Posted: 18 Jun 2015 | Published: 26 Dec 2014

Vodafone/Cisco
 
 
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