IT Pays to Specialize in a Vertical Market: How IT Solutions Providers Can Grow Through a Targeted Approach to Marketing and Sales
sponsored by ConnectWise
WHITE PAPER:
This resource presents how IT solution providers can grow through a targeted approach to marketing and sales by focusing on specific industries or types of businesses.
Posted: 06 Jan 2012 | Published: 06 Jan 2012
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Protect Your Customer Base by Ensuring the Best Customer Experience
sponsored by LogMeIn, Inc.
WHITE PAPER:
Access this whitepaper to learn more about the changing landscape for mobile devices and platforms, and how remote support can help improve customer service.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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Log Management: How to Develop the Right Strategy for Business and Compliance
sponsored by Dell SecureWorks UK
WHITE PAPER:
Organizations need a business-based approach to creating a log management strategy that will help them detect attacks, deal with mounds of data collected by network and security devices, and meet compliance requirements. This white paper will outline a five step process which will help reduce the complexity of this process.
Posted: 23 Aug 2010 | Published: 23 Aug 2010
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Case Study: For Ceridian, it Pays to Provide High-Quality Support
sponsored by LogMeIn, Inc.
CASE STUDY:
Learn about a remote support system that can help your company maintain mission-critical systems while going through implementations, changes, or for everyday needs.
Posted: 24 Jan 2012 | Published: 24 Jan 2012
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Key Differences Between Remote Desktop Access vs. Mobile Access
sponsored by LogMeIn, Inc.
EGUIDE:
In this essential e-guide, expert Brian Madden discusses some of the key differences between remote desktop access and mobile access. Find out how these solutions use different technologies for various use cases, and discover tools that enable the right remote desktop accessibility to fit your user’s needs.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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Legacy Tools: Not Built for Today's Helpdesk
sponsored by LogMeIn, Inc.
WHITE PAPER:
Explore the challenges of a remote and mobile workforce and find out information to choosing new helpdesk support tools to meet the needs of all your employees.
Posted: 24 Jan 2012 | Published: 24 Jan 2012
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BoldChat Whitepaper: Proactive Chat
sponsored by LogMeIn, Inc.
WHITE PAPER:
If you are unfamiliar with proactive chat or already have proactive chat software and want to learn how to make the most of it, then check out this white paper to gain a strong understanding.
Posted: 06 Feb 2012 | Published: 06 Feb 2012
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The Effectiveness of Live Chat: A Research Study
sponsored by LogMeIn, Inc.
WHITE PAPER:
Learn more about the effectiveness of and customer's thoughts about live chat technology from the results of this survey.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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SaaS-Based ERP Targets Specific Needs of Industries
sponsored by Plex Systems
EGUIDE:
SaaS start-ups and established vendors are rushing to keep pace with the demand for hosted applications that target the specific needs of industries, as well as the end-to-end application chain. In this e-guide, readers will learn some of the necessary details around SaaS-based enterprise resource planning (ERP).
Posted: 31 Jan 2012 | Published: 31 Jan 2012
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IT in the Electronic Hospital
sponsored by SearchHealthIT.com
EGUIDE:
The federal government’s push for electronic healthcare records has made compliance and data security even more pressing. This e-guide offers a look at where healthcare IT leaders should begin, and what they should watch out for as they move to embrace the HITECH Act, HIPAA and other initiatives.
Posted: 18 Aug 2011 | Published: 18 Aug 2011
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Magic Quadrant for Security Information and Event Management
sponsored by Q1 Labs
WHITE PAPER:
In 2011, Q1 Labs continued its rapid growth and became more visible in competitive evaluations. The QRadar appliances can be deployed as all-in-one solutions for smaller environments, or can be horizontally scaled in larger environments using specialized event collection, processing and console appliances.
Posted: 08 Feb 2012 | Published: 08 Feb 2012
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Next Generation SIEM: Improving Efficiency and Cost Savings with Security Intelligence
sponsored by Viopoint
WHITE PAPER:
Read this white paper to discover a next-generation security information and event management solution that can help protect your IT assets at a lower cost to the company.
Posted: 15 Nov 2011 | Published: 15 Nov 2011
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The ROS of Q1 Labs’ QRadar© Security Intelligence Platform
sponsored by Q1 Labs
WHITE PAPER:
IANS conducted a Return on Security (ROS) analysis on Q1 Labs’ product, QRadar© Security Intelligence Platform, interviewed two Q1 Labs customers using QRadar to assess the ROS. The data yielded from the interviews showed substantial benefit to the organizations for the cost, both in money and staff time.
Posted: 08 Feb 2012 | Published: 08 Feb 2012
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Security Management 2.0: Time to Replace Your SIEM?
sponsored by Q1 Labs
WHITE PAPER:
Is it time to replace your SIEM? In this paper, take a look into factors for considering a new security management platform, examining each aspect of the decision, and presenting a process to migrate if the benefits outweigh the risks.
Posted: 14 Dec 2011 | Published: 14 Dec 2011
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Proactive Security and Privacy Monitoring for Modern Healthcare Networks
sponsored by Intel and HP
WEBCAST:
Health care facilities must be especially careful to ensure sensitive patient data is kept confidential. In this webcast, learn about security monitoring tools that help maintain data privacy and streamline HIPAA compliance.
Posted: 14 Nov 2011 | Premiered: 14 Nov 2011
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Continuous Monitoring For Government Agencies
sponsored by Q1 Labs
WHITE PAPER:
Read this white paper to learn how the QRadar Security Intelligence Platform can help you surpass the new requirements and adopt continuous monitoring without increasing your budget or draining limited resources.
Posted: 08 Feb 2012 | Published: 08 Feb 2012
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North American Contact Center Industry 2011: A Mid-Year Update and Forecast
sponsored by Calabrio, Inc.
WHITE PAPER:
This informative market update from The National Association of Call Centers (NACC) provides a comprehensive look at the industry.
Posted: 31 Jan 2012 | Published: 31 Jan 2012
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Compliance Decisions: Normalizing Security Data Management
sponsored by SearchSecurity.com
VIRTUAL TRADESHOW:
Attend Compliance Decisions and learn the best practices for understanding what’s happening on your network and how you can apply it to compliance.
Posted: 06 Feb 2012 | Premieres: 06 Feb 2012
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Case Study: Protection Your Way: GoPro Gets Customizable Fraud Detection
sponsored by ThreatMetrix
CASE STUDY:
GoPro used to operate at industry average for chargebacks: now they are at half that average. Learn how easy it was to roll out and the results they obtained.
Posted: 08 Nov 2011 | Published: 08 Nov 2011
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VMware and Microsoft VSS: What You Need to Know
sponsored by Veeam Software
WHITE PAPER:
Virtualization can indeed complicate backups as it improves their usability. Once virtualized, you can absolutely enjoy the ability to restore whole servers just as easy as files, folders, or application objects. But you can only get there if you implement solutions that really work. Check out this white paper to learn more.
Posted: 08 Feb 2011 | Published: 08 Feb 2011
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How iPads Enter the Workforce
sponsored by Citrix
ANALYST REPORT:
Who could have imagined that a tablet would capture the imagination of employees and IT alike? But the iPad did, and it’s kicked off an arms race for smart mobile devices. This report introduces a simple framework to guide content and collaboration professionals through employee-fueled tablet scenarios and IT-led tablet projects.
Posted: 21 Feb 2011 | Published: 21 Feb 2011
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Lifetime Products Drives to the Hoop with HP Networking
sponsored by HP and Intel
CASE STUDY:
By simplifying its networking infrastructure through such techniques as virtualization to create centralized pools of PCs and workstations, Lifetime Brands was able to improve the performance of its networking infrastructure and reduce data center costs.
Posted: 26 May 2011 | Published: 26 May 2011
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Socialbomb Works with Riverbed in the Cloud to Keep TV Fan Base Engaged Online
sponsored by Riverbed Technology, Inc.
CASE STUDY:
This case study examines how one company chose Riverbed® Stingray™ Traffic Manager to ensure that its advanced social network projects remained online, and that they provided detailed reporting during traffic spikes.
Posted: 09 Nov 2011 | Published: 09 Nov 2011
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Taking Control:Improved Inventory Visibility Leads to Lean Success
sponsored by Plex Systems
WHITE PAPER:
Read this paper for a comprehensive look into inventory inside the manufacturing plant - everything from inventory, to receipt of material, to finished products. Learn how to take control of your inventory and supply chain to achieve lean manufacturing and increased efficiency and profitability.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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So You Think WS08 R2 Remote Desktop Services (RDS) Will Meet All of Your Organization’s Needs?
sponsored by Ericom Software
WHITE PAPER:
This paper examines how Microsoft Windows Server 2008 R2 remote desktop services (RDS) is a good, entry-level platform for simple deployments, low-complexity environments, and server based computing.
Posted: 27 Jan 2011 | Published: 27 Jan 2011
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Looking to the Cloud for an Effective Supply Chain
sponsored by Plex Systems
WHITE PAPER:
The manufacturing enterprise is driven by tight profit margins; a tough economy; escalating energy, material, labor, and operations costs. This paper describes the next wave of supply chain solutions. Read on to learn how technology plays a key role in a company’s ability to build and manage an effective supply chain.
Posted: 20 Jul 2010 | Published: 20 Jul 2010
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