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The Service Desk Dilemma
sponsored by Matrix42
WHITE PAPER: This white paper explores how you can add more automation and flexibility to the service desk to make the IT team's work easier across system boundaries. Learn how this modern ITSM strategy can help you achieve faster incident resolution, full integration between systems, and more.
Posted: 03 Mar 2016 | Published: 31 Dec 2015

Matrix42

Today's State of Work: The Productivity Drain
sponsored by ServiceNow
WHITE PAPER: This resource presents the results from interviews with nearly 1,000 managers at companies across the globe. Read on to learn 3 reasons why administrative duties takes up so much time and to discover a solution that can make work IT processes more productive.
Posted: 04 Mar 2016 | Published: 04 Mar 2016

ServiceNow

Sicoob Avoids Infrastructure Costs by Moving To Mainframe
sponsored by IBM
CASE STUDY: Sicoob, the largest credit union system in Brazil, found that their accumulation of diverse servers created a sprawling infrastructure that was unreliable, costly, inflexible, and difficult to expand. Find out how they virtualized their distributed servers to a mainframe platform.
Posted: 20 Jun 2016 | Published: 31 May 2013

IBM

Apps in FSI Industry
sponsored by Hewlett-Packard Enterprise
RESOURCE: This resource portal provides quick links to case studies of how banking companies transformed to deliver excellent customer service while attaining world class performance. Access now and discover ways to prepare for digital generations.
Posted: 16 Sep 2016 | Published: 16 Sep 2016

Hewlett-Packard Enterprise

Make Optimizing Business Services Less Art, More Science
sponsored by BMC
WHITE PAPER: This white papers offers information to help IT groups map out business needs to IT metrics, identify potential bottlenecks, and provision the right level of resources for each project at the right time. Read on to find the correct balance between under-provisioning and overprovisioning in order to reduce costs while optimizing service.
Posted: 28 Jul 2016 | Published: 01 Jan 2016

BMC

Case Study: Enhancing Risk Mitigation with Automated, Flexible Analytics
sponsored by Infogix
CASE STUDY: Meta Payments Systems wanted to identify and mitigate information risks proactively within their processing environment by deploying automated analytics. Find out how they enhanced visibility, generated valuable operational insight, and resolved information risks with an advanced analytics platform.
Posted: 08 Aug 2016 | Published: 31 Dec 2015

Infogix

3 Steps to Building a Long Term Data Analytics Strategy
sponsored by BMC
WHITE PAPER: The best way for IT to fulfill their strategic potential is by using data to identify new opportunities for future business growth. This white paper explains a 3-step, phased approach that leads to mature analytics capabilities. Find out how steps can significantly impact your revenue, costs, and risks.
Posted: 29 Jul 2016 | Published: 31 Dec 2015

BMC

Tranform to cloud to meet your business objectives
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: This resource explores how you can find the right mix of cloud and traditional infrastructure to run your business apps, boost innovation, and meet essential goals. Discover how to improve decision-making while providing value from your hybrid IT environment.
Posted: 15 Sep 2016 | Published: 31 Aug 2016

Hewlett-Packard Enterprise

Computer Weekly: Robots at Your Service
sponsored by ComputerWeekly.com
EZINE: Many digitally revolutionary technologies are currently on the edge of the mainstream—including virtual reality, artificial intelligence for financial advice, and the Internet of Things. This week's issue of Computer Weekly discusses the limitations that are holding these technologies back from widespread adoption.
Posted: 11 Mar 2016 | Published: 15 Mar 2016

ComputerWeekly.com

Delivering Enterprise Value with Service Management
sponsored by ServiceNow
WHITE PAPER: This IDC Research report provides an analysis of the business value that 10 businesses are achieving with cloud-based IT service management services. Read on to increase service management productivity across your business by automating repeatable processes, and more.
Posted: 20 Jun 2016 | Published: 31 Mar 2015

ServiceNow
 
 
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