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Slash Document Archive Storage Costs up to 90% and Enhance ePresentment Performance
sponsored by Xenos Group Inc.
WHITE PAPER: This White Paper is intended for Enterprise Architects, Senior Line of Business Managers, and Managers of Marketing, CRM, High Volume Output and Archiving. The challenges of handling the costs and achieving the customer retention benefits related to archiving and online ePresentment of High Volume Transactional Output are identified...
Posted: 09 Jun 2009 | Published: 01 Feb 2009

Xenos Group Inc.

Converged Video Network Security
sponsored by Alcatel-Lucent
WHITE PAPER: Internet Protocol Television (IPTV) has created new opportunities for traditional voice and data carriers, the technology also comes with a high level of risk due to attacks by fraudsters and hackers. Read this paper and learn how to protect yourself.
Posted: 20 Aug 2008 | Published: 01 Apr 2007

Alcatel-Lucent

Data, Disconnected: Communications Firms Take the Necessary Steps to Build Greater Accuracy into Their Customer Management Processes
sponsored by Pitney Bowes Group 1 Software
WHITE PAPER: This white paper for the communications sector examines how inaccurate data can impact customer relationships and how implementing a multi-phase process can help feed cleaner customer data into enterprise solutions to maximize return on investment.
Posted: 20 Jan 2009 | Published: 20 Jan 2009

Pitney Bowes Group 1 Software

Extending Enterprise Networks with Service Delivery Environments
sponsored by Alcatel-Lucent
WHITE PAPER: This vendor white paper - prepared by Alcatel-Lucent - discuses how service providers need to continuously expand their service offerings to address increasing competitive demands, create new ways to drive business and increase market share.
Posted: 10 Sep 2007 | Published: 01 Sep 2007

Alcatel-Lucent

Collaboration to innovation: Leveraging Web 2.0 to Accelerate New Service Ideas
sponsored by IBM
WHITE PAPER: This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation.
Posted: 18 Jun 2010 | Published: 18 Jul 2007

IBM

Frost and Sullivan: Customer Experience Management: A Business Imperative beyond a Technology Solution
sponsored by Hewlett Packard Enterprise
WHITE PAPER: In this white paper, Frost & Sullivan, a global consulting and research firm, shares real-world insights from its latest comprehensive study of the value of CEM, including operator strategies driving adoption, best practices and KPIs, and a glimpse into the future of CEM.
Posted: 22 Feb 2010 | Published: 22 Feb 2010

Hewlett Packard Enterprise

The Semantic Dialogues
sponsored by Progress
EBOOK: The Semantic Dialogues tells the story of how National Networks, a fictional telecommunications service provider, pursued and achieved data interoperability within their SOA.
Posted: 28 Aug 2009 | Published: 28 Aug 2009

Progress

Motorola Authorized Channel Partner Program: Wireless Broadband Solutions
sponsored by Motorola, Inc.
BROCHURE: Motorola is introducing the Wireless Broadband Channel Partner Program, a plan that offers the successful ingredients for greater profits and true customer loyalty for your business.
Posted: 20 Nov 2007 | Published: 20 Nov 2007

Motorola, Inc.

Genesis Wireless Brings Service to Resort, Builds Revenue
sponsored by Motorola, Inc.
WHITE PAPER: Check out this brief case study to learn how Genesis Wireless implemented Motorola wireless broadband solutions to produce significant cost savings and provide enhanced reliability.
Posted: 29 May 2008 | Published: 01 May 2008

Motorola, Inc.

OSS and CRM - Integration That Pays
sponsored by Comarch Telecommunications
WHITE PAPER: Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
Posted: 06 Jan 2009 | Published: 06 Jan 2009

Comarch Telecommunications
 
 
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