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Case study: How the Cloud Improved One Organization's Contact Center
sponsored by 8x8, Inc.
WHITE PAPER: In this case study, discover how a travel agency transitioned to a cloud-based contact center model and what benefits they enjoyed.
Posted: 22 Apr 2015 | Published: 28 Feb 2014

8x8, Inc.

Case Study: Insurer raises the bar on CCM
sponsored by GMC Software
CASE STUDY: In this exclusive case study, pick up tips and tricks for your organization in your journey to transition your legacy CCM software to a new system. Discover how one North American insurance agency was able to achieve outstanding customer service.
Posted: 16 Apr 2015 | Published: 31 Dec 2014

GMC Software

Case Study: Upgrading Your Network with a True DDI Solution
sponsored by Efficientip
CASE STUDY: This case study explains how De Montfort University replaced its traditional setup with a new, full DDI solution, and explains how your enterprise can upgrade to a fully functional, easy-to-use, cost-effective system without all of the hassle.
Posted: 24 Mar 2015 | Published: 24 Mar 2015

Efficientip

How Data Centre Infrastructure Management Software Improves Planning and Cuts Operational Costs
sponsored by Schneider Electric
WHITE PAPER: Access this white paper to examine a series of examples of how data center infrastructure management (DCIM) software tools can simplify operational processes, cut costs, and speed up information delivery.
Posted: 23 Dec 2014 | Published: 23 Dec 2014

Schneider Electric

Involve the Business In Your Telecommunications and Mobility Sourcing Road Map
sponsored by RingCentral
WHITE PAPER: In this white paper, you'll learn how successful enterprise sourcing and vendor management (SVM) executives are ensuring business buy-in for their T&M strategies.
Posted: 26 Mar 2015 | Published: 19 Feb 2014

RingCentral

Boost HR Systems to the Next Level
sponsored by IBM
EGUIDE: This solution spotlight highlights which HCM market trends you should be paying attention to. Inside, find expert tips on how to choose your next HR IT system, as well as key insight on the increasing popularity of including talent analytics to improve HR decision-making.
Posted: 24 Apr 2015 | Published: 24 Apr 2015

IBM

How Extensible Platforms Drive Greater Productivity and Efficiencies In Workplace Communications
sponsored by RingCentral
WHITE PAPER: Access this white paper now to learn how cloud PBX can greatly improve your communications strategy.
Posted: 30 Mar 2015 | Published: 30 Mar 2015

RingCentral

A more Intelligent Infrastructure
sponsored by Hewlett-Packard Limited and Intel ┬«
WHITE PAPER: Access this resource to learn the top reasons to step up to a more intelligent infrastructure. You'll get insight into 5 ways a new server infrastructure can optimize your business.
Posted: 04 Nov 2014 | Published: 31 Oct 2014

Hewlett-Packard Limited and Intel ®

Transform support from cost centers to sales channels
sponsored by Hewlett-Packard Limited
WHITE PAPER: In this white paper uncover how your organization can drive revenue through your customer experience channels to transform support centers into sales channels.
Posted: 17 Apr 2015 | Published: 31 Dec 2014

Hewlett-Packard Limited

Mobile Applications: How to Stay Ahead of the Game
sponsored by Hewlett-Packard Company
VIDEO: This video reveals the importance of mobile application testing and monitoring, and how IT professionals can perform tests remotely through real life mobile devices.
Posted: 27 Jan 2015 | Premiered: 27 Jan 2015

Hewlett-Packard Company
 
 
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