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Report Your Way To A Better Customer Relationship
sponsored by Solarwinds N-able
EBOOK: This eBook explains how you can build and maintain great customer relationships with expert communication. Read more to learn about 3 different reports you can run regularly to ensure that you are doing everything you can to build customer satisfaction.
Posted: 24 Mar 2015 | Published: 20 Feb 2015

Solarwinds N-able

7 Tips on Becoming an IT Service Broker
sponsored by Rackspace
WHITE PAPER: This exclusive whitepaper explores seven important tips for transforming IT into a service broker.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

Rackspace

Deutsche Telekom Drives Innovative M2M Integration
sponsored by Kofax, Inc.
WHITE PAPER: This white paper explains how Deutsche Telekom found a self-service integration platform that enabled them to reduce 60-80% of its costs and time in M2M-customer support. Read now to find out how to build innovative, user-centric business solutions in a fraction of the time.
Posted: 06 May 2015 | Published: 31 Oct 2013

Kofax, Inc.

ServiceNow ServiceWatch Economic Impact Study
sponsored by ServiceNow
WHITE PAPER: This white paper features a study that evaluates the positive impact of ServiceNow ServiceWatch in four key areas. Click through now to examine the results and unquantified benefits.
Posted: 22 May 2015 | Published: 31 Dec 2014

ServiceNow

Understanding NIST's Cloud Computing Reference Architecture: Part II
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

The normalisation of Cloud in Hybrid Market
sponsored by Vision Solutions
WHITE PAPER: Download this exclusive report to discover how much cloud services can be expected to increase, key impediments to cloud adoption, predictions for cloud computing in 2015, and more.
Posted: 23 Mar 2015 | Published: 31 Dec 2014

Vision Solutions

5 Mistakes to Avoid When Selecting a Business Phone System
sponsored by RingCentral
WHITE PAPER: In this white paper, discover the five mistakes these businesses make – and how to avoid them.
Posted: 24 Apr 2015 | Published: 31 Dec 2013

RingCentral

VMware IT Business Management Suite: A Fact-Based Approach to Run IT Like a Business
sponsored by VMware, Inc.
WHITE PAPER: Access this white paper to learn more about a business management suite that provides transparency and reduces the costs of IT services while also improving quality.
Posted: 08 Oct 2014 | Published: 30 Sep 2013

VMware, Inc.

Unified Communications: Providing Quality of Service over Any Connection
sponsored by ThinkingPhones
WHITE PAPER: This resource tells the story of one unified communications provider and how they have evolved to meet the needs of mobility.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

Optimize IT Service Delivery With Help From the Cloud
sponsored by ServiceNow
WHITE PAPER: Access this white paper to find out how Allstate was able to successfully optimize IT service delivery across their entire business.
Posted: 21 May 2015 | Published: 01 Mar 2015

ServiceNow
 
 
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