This valuable resource examines how IT is losing control over the enterprise and the need for change in the world of IT, and explores how cloud-driven technology can help you more successfully manage IT services.
This case study describes what can go wrong with firmware updates when relying on Unauthorized Support Providers (USPs), and reveals how this strategy led the way for disaster in one real-world organization.
There is no doubt that cloud computing is changing the IT landscape, but it may also be changing IT's position within business dynamics and objectives. This comprehensive whitepaper presents the findings of a recent survey of IT decision makers on the impact of cloud computing business-wide.
The Gartner Outsourcing & Strategic Partnerships Summit 2013 this September allows you to rethink your outsourcing strategies and discuss best practices with your peers to help you achieve the most from your outsourcing efforts.
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