Building Reliable IP Telephony Systems
sponsored by Channel Transformation Alliance
WHITE PAPER:
Reliability and availability are paramount when it comes to telephony. This whitepaper details a unique approach to providing reliable Voice over IP (VoIP) and how it truly delivers on its promise of "five-nines" reliability. View now to learn more!
Posted: 15 May 2013 | Published: 31 Aug 2012
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SIP Trunking 101: A Primer
sponsored by Intelepeer
WHITE PAPER:
To be successful, unified communications and collaboration applications require a communications service that can support and expand with its evolving set of capabilities. SIP trunking provides exactly that. View this resource to learn more!
Posted: 11 Apr 2013 | Published: 28 Sep 2012
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AVST Corporate Overview: Delivering Interoperable UC to Organizations of All Shapes and Sizes
sponsored by AVST
WHITE PAPER:
Uncover the multiple next-generation unified communications solutions available that can help boost and increase productivity without resorting to the "rip and replace" model.
Posted: 04 Apr 2013 | Published: 31 Oct 2012
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A Forrester Study: Total Economic Impact of Microsoft Lync Server 2010
sponsored by Microsoft
WHITE PAPER:
This Forrester Total Economic Impact study provides an in-depth look at how Microsoft Lync Server 2010 can help your organization increase collaboration and communications while reaping numerous cost-saving opportunities
Posted: 28 Nov 2012 | Published: 30 Nov 2010
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New ShoreTel IP Telephony Solution a Hole in One for Tiger Woods Foundation Headquarters and Learning Center
sponsored by ScanSource & ShoreTel
WHITE PAPER:
Discover how one organization replaced their legacy PBX-based telephone system with an IP telephony system which helped increase flexibility, mobility, and productivity.
Posted: 08 Aug 2012 | Published: 31 Dec 2010
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ShoreTel Unified Communications Platform: Easy to Deploy, Use, and Manage
sponsored by ScanSource & ShoreTel
WHITE PAPER:
Learn about a purpose-built for IP platform that can help you fully integrate rich communications capabilities across your organization to increase connectivity and boost productivity.
Posted: 07 Aug 2012 | Published: 31 Jul 2012
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Mobile Unified Communications & Collaboration (UCC)
sponsored by BlackBerry
WHITE PAPER:
Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more.
Posted: 01 May 2012 | Published: 01 May 2012
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SIP: Enhancing Communication
sponsored by NACR
WHITE PAPER:
This whitepaper discusses what SIP is, the challenge of implementing it, and how it can help your enterprise meet your communications needs.
Posted: 10 Feb 2012 | Published: 10 Feb 2012
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Whitepaper: Understanding IBM Lotus Sametime and Unified Telephony
sponsored by IBM
WHITE PAPER:
This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
Posted: 13 Dec 2010 | Published: 13 Dec 2010
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The MPLS Network: A Future-Proof Engine for Voice-Data Convergence
sponsored by MegaPath Inc.
WHITE PAPER:
Voice and data on a single wire is an exciting network development. MPLS technology, which enables voice and data to be transported together on wide area networks (WANs), has matured to provide a platform for almost unimaginable communications and cloud computing possibilities. Learn more about MPLS by reading this white paper.
Posted: 26 Mar 2010 | Published: 26 Mar 2010
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Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER:
The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010
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Hosted VoIP Reduces Costs and Improves Efficiencies for Small Business
sponsored by 8x8, Inc.
WHITE PAPER:
Read this brief yet informative paper to learn how hosted VoIP can benefit your small business.
Posted: 09 Sep 2009 | Published: 11 Aug 2009
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Benefits of Unified Messaging in Exchange Server 2007
sponsored by Global Knowledge
WHITE PAPER:
Unified Messaging integrates different streams of communication (e-mail, fax, video, SMS, voice, etc.) into a single, or, unified message store, that is accessible from a wide range of different devices.
Posted: 10 Dec 2008 | Published: 10 Dec 2008
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Avaya Unified Communications Can Reduce Cell Phone Expenses
sponsored by Avaya Inc.
WHITE PAPER:
By converging real-time, near-real-time, and non-real-time business communication applications, Avaya Intelligent Communications can dramatically reduce cell phone expenses, taking Unified Communications to the next level.
Posted: 01 Jul 2008 | Published: 01 Jun 2008
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Understanding Voice over IP Converged Trunking Alternatives
sponsored by Verizon and Adtran
WHITE PAPER:
The benefits, risks and design alternatives are explored within this paper to help you select the solution and service provider that best meet your needs.
Posted: 04 Mar 2008 | Published: 01 Jan 2008
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PBX DEFINITION (continued):
company (which may be a supplier or service provider, however). Private branch exchanges used analog technology originally. Today, PBXs use digital technology (digital signals are converted to analog for outside calls on the local loop using plain old telephone service).A PBX includes: Telephone trunk (multiple phone) lines that terminate at the PBXA computer with memory that manages the switching of the calls within the PBX and in and out of itThe network of lines within the PBXUsually a console or switchboard for a human operatorIn some situations, alternatives to a PBX include centrex service
PBX definition sponsored by SearchUnifiedCommunications.com, powered by WhatIs.com an online computer dictionary
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