Operations Support Systems

WHITE PAPER: In performance management, consistency is king. The simple sounding steps-identify and focus on value drivers, and align the organization to drive results - beg the question: What's the best performance management framework? Read this paper to learn more.

Posted: 05 May 2009 | Published: 01 Sep 2008

WHITE PAPER: This paper describes seven practical steps information security professionals can take to integrate controls into IT production operations, to simultaneously achieve NERC compliance goals, and also IT operational and security goals.

Posted: 31 Jul 2009 | Published: 08 Dec 2008

WHITE PAPER: This whitepaper identifies emerging best practices for planning, implementation, migration and operations based on hands-on experience with IP Transformation initiatives across the globe.

Posted: 20 Aug 2008 | Published: 20 Aug 2008

WHITE PAPER: This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.

Posted: 21 Apr 2009 | Published: 05 Mar 2009

WHITE PAPER: It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency.

Posted: 09 Jun 2011 | Published: 09 Jun 2011

WHITE PAPER: In this survey you will learn how asset management has changed over the years and the different challenges asset management professionals have been facing.

Posted: 18 May 2011 | Published: 17 May 2011

WHITE PAPER: At Intel, we've developed a comprehensive methodology, based on total cost of ownership (TCO), that lets us calculate the real cost of operating more than 90,000 PCs. Using it, we can understand the real cost of deploying and maintaining our PCs across varying time horizons.

Posted: 30 Jun 2009 | Published: 01 May 2009

WHITE PAPER: Data compression features in data warehouse databases are the current trend, and this paper explains the benefits of compression in data warehousing and differentiates compression approaches taken by different databases.

Posted: 03 Dec 2008 | Published: 03 Dec 2008

WHITE PAPER: Some researchers are working hard to create tools that strengthen malware analysis and improve security. Read this expert guide to learn more about what look look for in malware and the threat actors behind the scenes.

Posted: 09 Oct 2012 | Published: 09 Oct 2012

WHITE PAPER: This Yankee Group report discusses IMS architecture as well as current trends in web services and service-oriented architecture (SOA).

Posted: 03 Oct 2007 | Published: 01 Feb 2006