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Operations Support Systems White Papers (View All Report Types)
 
Transforming IT Culture to Assure Business Service Quality and Improve IT Operational Efficiency
sponsored by CA Technologies.
WHITE PAPER: It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency.
Posted: 09 Jun 2011 | Published: 09 Jun 2011

CA Technologies.

A BI Agenda for Midsize Organizations: Six Strategies for Success
sponsored by IBM
WHITE PAPER: Make informed decisions at a lower cost with the right BI strategy.
Posted: 14 Jun 2010 | Published: 15 Jan 2009

IBM

BPM and SOA Require Robust and Scalable Information Systems
sponsored by IBM
WHITE PAPER: Read this white paper for a discussion of the principles for the convergence of BPM and SOA from an information system perspective. The primary audiences are IT leaders and architects that need to understand how to effectively combine BPM and SOA in support of business integrity and operational excellence.
Posted: 03 Aug 2010 | Published: 02 Nov 2010

IBM

Baseline Discovery Audit Datasheet
sponsored by BMC-Accenture
WHITE PAPER: This exclusive resource presents a baseline discovery auditing solution to help you gain insight into key infrastructure and application dependencies in your environment, before embarking on cloud, automation, or proactive operations initiatives.
Posted: 29 Aug 2011 | Published: 29 Aug 2011

BMC-Accenture

SaaS ERP: A Viable Model for Job Shops and Small Manufacturers
sponsored by Epicor Software Corporation
WHITE PAPER: This white paper describes how the software as a service (SaaS) model delivers financial, implementation and operational benefits to job shops and small manufacturers. With Epicor Express, job shops and small manufacturers now have the opportunity to implement an ERP solution that can help transform their operations and business.
Posted: 07 Feb 2011 | Published: 07 Feb 2011

Epicor Software Corporation

Collaboration Without Boundaries: IBM Lotus Domino 8 and Open Collaboration Client Solution Powered by Red Hat Enterprise Linux
sponsored by Red Hat and JBoss
WHITE PAPER: The cost of downtime can be enormous, even catastrophic. IBM and Red Hat have a single, security-rich collaboration and messaging platform that makes it simple, easy, and affordable to improve organizational productivity and effectiveness.
Posted: 18 May 2009 | Published: 15 May 2009

Red Hat and JBoss

2010 Asset Management Operations and Compensation Survey Findings
sponsored by Advent Software, Inc
WHITE PAPER: In this survey you will learn how asset management has changed over the years and the different challenges asset management professionals have been facing.
Posted: 18 May 2011 | Published: 17 May 2011

Advent Software, Inc

Practical Steps to Achieve and Maintain NERC Compliance
sponsored by Tripwire, Inc.
WHITE PAPER: This paper describes seven practical steps information security professionals can take to integrate controls into IT production operations, to simultaneously achieve NERC compliance goals, and also IT operational and security goals.
Posted: 31 Jul 2009 | Published: 08 Dec 2008

Tripwire, Inc.

Help Desk vs. Service Desk: Which One is Right for You
sponsored by Numara Software
WHITE PAPER: This white paper is intended to help support center managers self-assess their center's primary functions and maturity level in order to choose an incident management system that best fits their needs without wasting money on features that will not be used.
Posted: 21 Apr 2009 | Published: 05 Mar 2009

Numara Software

Spotlight on IT - Sustained Growth through Operational Excellence
sponsored by SAP America, Inc.
WHITE PAPER: This paper-one of four function-specific papers-is based on the IT responses and follow-up interviews with technology executives who participated in the 2008 Economist Intelligence Unit operational excellence survey sponsored by SAP.
Posted: 16 Sep 2008 | Published: 16 Sep 2008

SAP America, Inc.
 
 
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