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IT Professional ServicesWhite Papers (View All Report Types)
 
CW Buyers Guide: Green IT
sponsored by ComputerWeekly.com
WHITE PAPER: This six-page Buyer’s Guide to Green IT helps CIOs and senior IT professionals to identify the issues around going green and explains the pros and cons of using third-party facilities to run IT services.
Posted: 29 Nov 2012 | Published: 26 Jan 2011

ComputerWeekly.com

Your Guide to Improving Service Integration
sponsored by Pangea Systems
WHITE PAPER: This whitepaper details the importance of a single platform IT service desk.
Posted: 24 Jun 2014 | Published: 12 Mar 2014

Pangea Systems

Operations-as-a-Service: Outsource everything but your code
sponsored by Peak Hosting
WHITE PAPER: Download and access this insightful resource on why Operations as a Service (OaaS) takes all of the frustration out of your hands and boils down to, "Not your problem," meaning that all of the maintenance is handled for you.
Posted: 10 Nov 2014 | Published: 01 Oct 2014

Peak Hosting

ITSM, ITIL for Dummies: Defining Customer-Focused Services
sponsored by ServiceNow
WHITE PAPER: This whitepaper details how a service catalog can help you demonstrate the value of your IT department.
Posted: 28 Mar 2014 | Published: 25 Mar 2014

ServiceNow

Automating Your IT Processes for Long Term Success
sponsored by Automic
WHITE PAPER: Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Automic

How to Meet the Growing Demands on IT: Four Steps Along the Path
sponsored by Rackspace
WHITE PAPER: Read this white paper to uncover how outsourcing opens up possibilities for your IT staff to work on more strategic projects while increasing business agility. Discover the four configurations for managing your IT staff and how to transform them into service brokers to advance your organization.
Posted: 17 Nov 2014 | Published: 11 Jul 2014

Rackspace

VNA Implementation Essentials for Healthcare Organizations
sponsored by BridgeHead Software
WHITE PAPER: Implementing a VAN can be rewarding for your organization, but it's critical that organizational strategies and objectives are understood to assure that all IT and service needs are met. This white paper analyzes factors that can affect a VNA deployment and considerations for a strategic deployment of a VNA.
Posted: 19 Sep 2014 | Published: 30 Apr 2014

BridgeHead Software

Presentation Transcript: SMART Guidance for Exchange Migrations
sponsored by BinaryTree
WHITE PAPER: This informative transcript of a recent webinar shares some of the new features of Microsoft Exchange Server 2013, and discusses the migration process from Exchange Server 2010 or earlier.
Posted: 09 Oct 2013 | Published: 09 Oct 2013

BinaryTree

Transformative Service Management - Reinventing Service Management for the New Style of IT
sponsored by Hewlett-Packard Company
WHITE PAPER: This white paper details the changes that have transformed IT and how they should be viewed as an opportunity for the department to reassert its value.
Posted: 26 Nov 2013 | Published: 22 Oct 2013

Hewlett-Packard Company

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile
sponsored by IBM
WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

IBM
 
 
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