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IT Professional Services Reports
 
ServiceNow ServiceWatch Economic Impact Study
sponsored by ServiceNow
CASE STUDY: This case study dives into one system that can help deliver the transparency needed to keep all critical components up and running. View now and see for yourself how this top-down approach to service monitoring can vastly help reduce the amount of downtime, outages, and more that occur in your business.
Posted: 11 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Evaluating RMM Solutions: The Four Keys for Growth-Oriented MSPs
sponsored by Solarwinds N-able
WHITE PAPER: This resource outlines the four main criteria you need to consider when evaluating an RMM platform.
Posted: 02 Jun 2015 | Published: 02 Jun 2015

Solarwinds N-able

IT4IT for Managing the Business of IT
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: IT4IT™ for Managing the Business of IT – A Management Guide, from The Open Group, provides best practice advice and focuses on the data and automated workflows needed to manage IT services in a lean, agile and business-focused way.
Posted: 26 May 2016 | Published: 26 May 2016

ComputerWeekly.com

ITSM Blueprint: Accelerate Service Delivery with Automation
sponsored by ServiceNow
EBOOK: Are manual processes draining productivity—and straining your reputation? Discover how ITSM automation can significantly alleviate your service desk difficulties. Read on to determine key performance indicators that will help you assess, improve, and demonstrate the impact of your automation efforts over time.
Posted: 25 Jul 2016 | Published: 25 Jul 2016

ServiceNow

IT Service Automation: The Key to Improved Productivity
sponsored by ServiceNow
WHITE PAPER: In this white paper, IDC crystallizes the economic benefits of IT service automation. Read on to learn about the average annual benefits of IT service automation over five years for one data center provider.
Posted: 12 Jul 2016 | Published: 11 Jul 2016

ServiceNow

5 Key Initiatives to Optimize Service Delivery
sponsored by ServiceNow
WHITE PAPER: To optimize the productivity and happiness of the workforce, it's critical that they see the service desk as effective, pleasant, and easy to work with. This Forrester resource reveals 5 key initiatives that can maximize the effectiveness of your service desk.
Posted: 11 Mar 2016 | Published: 18 Sep 2015

ServiceNow

Automating Your IT Processes for Long Term Success
sponsored by Automic
WHITE PAPER: Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
Posted: 24 Nov 2014 | Published: 24 Nov 2014

Automic

A Better Way to Manage Desktops: HP Workplace Management Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Enterprise

Dell ProSupport Enterprise Suite: Support the Accelerates Your Business
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Read on to learn how Dell ProSupport Enterprise Suite can provide comprehensive support for your complex environment and help you meet your IT and business goals.
Posted: 23 May 2014 | Published: 31 Dec 2013

Dell, Inc. and Intel®

The world's most important gathering of CIOs and Senior IT executives
sponsored by Gartner
WHITE PAPER: Explore this resource to learn about Gartner Symposium/ITxpo 2014, where over 3,000 CIOs will be in attendance. Read on to get an exclusive first-look at who will be speaking and the subjects that will be covered to help you take your enterprise to the next level.
Posted: 01 Jul 2014 | Published: 01 Jul 2014

Gartner
 
 
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