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Eight Strategies for First Rate Customer Service sponsored by Cisco Systems, Inc. WHITE PAPER: This paper provides eight strategies for creating a relationship with your customers that will keep them coming back. Posted: 06 Oct 2008 \| Published: 03 Oct 2008 TOPICS: Communications Networks \| CRM \| Customer Loyalty \| IP \| Network Convergence \| Network Management Services \| SMBs \| Software

EMC Documentum Enterprise Records Management: The Problem of Enterprise Records Management sponsored by EMC Corporation WHITE PAPER: This paper examines how one solution provider, EMC, is helping customers address electronic discovery challenges by helping customers manage their information infrastructure more effectively. Posted: 13 Mar 2008 \| Published: 01 Aug 2007 TOPICS: Availability \| Deployment \| Records Management \| Security \| Software

ENTERPRISE APPLICATION ARCHIVING: Unified Protection and Management for Enterprise Application Output sponsored by EMC Corporation WHITE PAPER: Today easy management of and access to archives is more than compliance and governance, it is also about improving service, repurposing content, creating new revenue streams, protecting public safety and more. Posted: 13 Mar 2008 \| Published: 12 Mar 2008 TOPICS: Agencies \| Content Archiving \| Data Archiving \| Information Lifecycle Management \| Software

Enterprise COBOL 5.1—Where Tradition Meets Innovation sponsored by IBM WHITE PAPER: Despite its age, COBOL remains one of the most popular languages for developing business applications. But when it comes to modernizing your applications and improving performance, what support does COBOL provide? Find out in this article, and get an overview of benefits of the latest version of COBOL running on IBM System z. Posted: 05 Nov 2013 \| Published: 31 May 2013 TOPICS: Application Development \| Application Life-Cycle Management \| Application Performance Management \| COBOL \| Mainframe Server Hardware \| Programming Languages

Epicor ICE 2.0: Introducing Next-Generation Business Architecture sponsored by Epicor Software Corporation WHITE PAPER: Epicor Internet Component Environment (ICE) 2.0 is a modern business architecture and application framework which utilizes a 100% service-oriented architecture (SOA) and Web 2.0 technologies for a new breed of enterprise solution. Posted: 21 Nov 2008 \| Published: 21 Nov 2008 TOPICS: Business Processes \| CRM \| Enterprise Architectures \| Enterprise Systems \| ERP \| Globalization \| SOA \| Software

Fidelity Information Services and IBM Storwize V7000 with IBM System Storage Easy Tier sponsored by IBM WHITE PAPER: This paper describes the benchmark results of a leading server/storage configuration. Obtain detailed information on the unique configuration that was tested as well as the specific architectural components. Posted: 14 Nov 2013 \| Published: 31 Mar 2012 TOPICS: Converged Networks \| Flash Memory \| Hard Disk Drives \| Software \| Solid State Disks \| Solid State Storage \| Storage Capacity \| Storage Consolidation \| Storage Efficiency \| Storage Infrastructure \| Storage Management \| Storage Optimization \| Storage Virtualization

Five Technologies Simplifying Infrastructure Management sponsored by Liebert Corporation WHITE PAPER: This paper describes five infrastructure technologies that are making it easier for growing businesses to introduce new IT systems as needed while maintaining high levels of availability. Posted: 20 Feb 2008 \| Published: 01 Jan 2007 TOPICS: Availability \| Data Centers \| High Availability \| Infrastructure Management \| Software

Four Common ERP Implementation Mistakes sponsored by IFS WHITE PAPER: Here are four common mistakes an implementation leader and team can make, and suggestions on how to avoid them. Posted: 12 Jan 2009 \| Published: 12 Jan 2009 TOPICS: Asset Management Services \| Best Practices \| Business Process Automation \| CRM \| ERP \| IT Infrastructure \| Software \| Supply Chain Management

General Introduction to Microsoft® Exchange Server 2010 Sizing sponsored by Dell EMC and Microsoft WHITE PAPER: Review this white paper to explore the latest architectural improvements in Exchange Server 2010 along with the sizing and server role considerations for this upgrade. In addition, learn more about deployment models and example hardware options. Posted: 11 Apr 2013 \| Published: 11 Apr 2013 TOPICS: Email Management \| Email Server Software \| Messaging Software \| Microsoft Exchange \| Microsoft Exchange Server 2010 \| Server Hardware \| Systems Design and Development \| Systems Management \| Systems Software

Going Parallel with LabVIEW Delivers Throughput Gains sponsored by National Instruments WHITE PAPER: In this whitepaper learn how by combining technologies with NI Lab VIEW parallel programming software and NI TestStand test management software, test engineers can create high-performance test systems. Posted: 16 Sep 2008 \| Published: 16 Sep 2008 TOPICS: Application Performance Management \| Hardware \| High Performance Computing \| High Performance Parallel Interface \| Manufacturing \| Multi-core Processor Architecture \| Software \| Testing

GPS Receiver Testing sponsored by National Instruments WHITE PAPER: Today, the power of software enables you to create GPS waveforms that accurately emulate the real word signal. In addition, advances in instrument bus technology enable record and playback of live GPS signals with PXI instrumentation. Posted: 21 Jul 2008 \| Published: 01 Jan 2006 TOPICS: GPS \| RAID \| Software \| Storage Capacity \| Testing

Hitachi Dynamic Provisioning Software at United Airlines sponsored by Hitachi Vantara WHITE PAPER: This paper describes virtualization capabilities of the new Hitachi Universal Storage Platform™ V with Hitachi Dynamic Provisioning software which improve storage utilization to new levels... Posted: 11 Aug 2008 \| Published: 01 Mar 2008 TOPICS: Best Practices \| SAN \| Software \| Storage Management \| Storage Systems

How TCO Benefits Make Cloud Computing a No-Brainer for Many SMBs and Mid-Market Enterprises sponsored by NetSuite WHITE PAPER: This resource analyzes the economic benefits of cloud computing in the ERP and CRM space, and details how embracing the cloud can be a competitive differentiator for SMBs. Posted: 14 Feb 2014 \| Published: 28 Feb 2013 TOPICS: Application Deployment \| Application Infrastructure \| Applications Management \| Applications Software \| Business Management \| Business Systems \| Cloud Computing \| Cloud CRM \| Cloud Management \| CRM \| CRM Services \| CRM Software \| ERP \| ERP Software \| SaaS ERP \| Small Businesses \| SMBs \| Software \| Software as a Service \| Software Infrastructure \| TCO

How to implement virtualization on a budget sponsored by HPE and Intel® WHITE PAPER: Access this exclusive resource to find out how the combination of HP's converged infrastructure and Red Hat's virtualization software create the perfect platform for consolidating your Linux systems. Posted: 05 Mar 2014 \| Published: 31 Dec 2013 TOPICS: Best Practices \| Data Center Consolidation \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Linux \| Linux Server Hardware \| Server Virtualization \| Server Virtualization Software \| Software

How to Unlock the Promise of Agile in the Enterprise sponsored by Workfront WHITE PAPER: This in-depth white paper discusses Agile, and how it can be implemented on a large scale. Read on to find out what benefits one can expect from enterprise-wide Agile implementation, and what challenges await. Posted: 05 Feb 2015 \| Published: 05 Feb 2015 TOPICS: Application Deployment \| Application Development \| Application Life-Cycle Management \| Application Performance Management \| Application Portfolio Management \| Software \| Software Best Practices \| Software Development Life-Cycles \| Software Development Methodologies \| Software Project Management

HP BladeSystem c-Class SAN Connectivity Technology Brief sponsored by PC Connection and HP WHITE PAPER: This paper describes the hardware and software required to connect HP BladeSystem c--Class server blades to Storage Area Networks1 (SANs) using Fibre Channel (FC) interconnect technology. Posted: 15 Apr 2008 \| Published: 01 Jun 2007 TOPICS: Blade Servers \| SAN \| Software \| Storage \| Switches

HP Device Manager 4.5 User Guide sponsored by Hewlett Packard Enterprise WHITE PAPER: this comprehensive white paper gives insight into an innovative server-based application that provides powerful centralized administration capabilities for thin client devices running HP software Posted: 19 Jul 2013 \| Published: 30 Nov 2012 TOPICS: Device Control Software \| Hardware \| Management Service Providers \| Security Management \| Software \| Systems Management \| Thin Client Hardware \| Thin Client Software

HP Fortify on Demand - Enterprise Software Security in the Cloud sponsored by Hewlett Packard Enterprise WHITE PAPER: HP is changing the enterprise security landscape with its Security Intelligence and Risk Management Platform. By using advanced threat research and security events and vulnerabilities, they develop an unparalleled visibility. Access this informative white paper to learn more about security-as-a-service (SaaS) and how it can help your organization. Posted: 24 Aug 2012 \| Published: 31 May 2012 TOPICS: Application Security \| Cloud Security \| Data Security \| Enterprise \| Enterprise Systems \| Managed Security Services \| Security \| Security Management \| Security Managers \| Security Software \| Security Systems \| Software \| Software as a Service \| Software Best Practices \| Vulnerability Assessments \| Vulnerability Management

HP Integrity Systems: Family Guide sponsored by Hewlett Packard Enterprise WHITE PAPER: The HP Adaptive Infrastructure portfolio creates the foundation for delivering better business outcomes by enabling you to reduce operational costs, accelerate speed of IT change, and deliver higher quality of service to the business. Posted: 16 Oct 2008 \| Published: 16 Oct 2008 TOPICS: Enterprise \| ERP \| High Availability \| Investments \| Security \| Server Consolidation \| Software \| Storage Devices

HP Server Automation Virtual Appliance sponsored by Hewlett Packard Enterprise WHITE PAPER: Read this exclusive white paper to find out the key features of HP's latest server automation software. Posted: 27 Feb 2014 \| Published: 31 May 2013 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Software

Hyper-V Virtual Labs Tips and Tricks sponsored by Veeam Software WHITE PAPER: Check out this exclusive resource to uncover a complete list of tips and tricks for virtual lab testing in a Hyper-V environment, so you can eliminate as many risks as possible. Posted: 01 Apr 2014 \| Published: 01 Apr 2014 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Centers \| Hardware \| Server Hardware \| Server Virtualization \| Software \| Testing

IBM Active Content: Linking ECM and BPM to Enable the Adaptive Enterprise sponsored by IBM Software Group WHITE PAPER: An Active Content-based ECM solution adds significant value to ECM and is unique among ECM solution providers. Posted: 15 Feb 2008 \| Published: 01 Sep 2007 TOPICS: Adaptive Enterprise \| Business Process Management \| Enterprise Content Management \| Information Management \| Software

IBM FlashSystem 900: Value at the Core sponsored by IBM WHITE PAPER: Access this white paper to learn how flash storage can boost storage performance and speed up processing times. Read on to learn about the technology behind a new flash storage system. Posted: 02 Apr 2015 \| Published: 02 Apr 2015 TOPICS: Data Management \| Flash Memory \| Hardware \| Software \| Solid State Disks \| Solid State Storage \| Storage Efficiency \| Storage Hardware \| Storage Management

IBM PureFlex Systems with VMWare: Cloud-ready virtualization with the flexibility of an expert integrated system sponsored by IBM WHITE PAPER: This resource explores the benefits of combining IBM PureFlex System with VMware. Inside, discover how you can implement a reliable cloud-ready infrastructure with integrated hardware and software designed for efficient virtualization. Discover if this combination will bring the benefits your organization needs. Posted: 15 Jul 2013 \| Published: 30 Apr 2012 TOPICS: Hardware \| Hardware Management \| Software \| Software Infrastructure \| Software Virtualization \| Systems Integration

IBM Rational Team Concert Evaluation Guide sponsored by IBM WHITE PAPER: Explore the comprehensive features and functions that the Rational Team Concert tool offers, including integrated work item tracking, source control, continuous builds, agile planning and reporting, and more. Posted: 27 Oct 2010 \| Published: 27 Oct 2010 TOPICS: Agile Manufacturing \| Application Integration \| Application Performance Management \| Applications Software \| Document Management \| Document Management Software \| Reporting Software \| Software \| Software Configuration Management \| Software Implementation