Business Processes White Papers

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May 22, 2013

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Business Processes
ALSO CALLED: Management Operations, Business Functions, Business Operations DEFINITION: A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. Business process management (BPM) is a systematic approach to improving those processes. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, … Definition continues below.
Business Processes White Papers (View All Report Types)
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How Web Security Improves Productivity and Compliance sponsored by Webroot WHITE PAPER: A common misconception held today is that security can only serve to protect the organization from internal and external threats. Discover why web security can help support IT staff, business units, human resources departments, and more. Posted: 18 Feb 2013 \| Published: 31 Dec 2012 TOPICS: Business Processes \| Cloud Management \| Cloud Security \| Human Resources Management \| IT Management \| Secure Content Management \| Web Services Security

The Mobile Collaboration Solution for Midsize Enterprises sponsored by Avaya WHITE PAPER: As employee mobility increases, it becomes crucial to offer a secure, seamless, real-time collaboration experience regardless of where and when users are working – and which device they leverage. Read now to learn about an available solution that can solve the problem for you. Posted: 13 Feb 2013 \| Published: 30 Nov 2012 TOPICS: Bandwidth Management \| Business Processes \| Collaboration \| Contact Centers \| Customer Service \| IP Telephony \| Mobile Device Management \| Mobile Workers \| Remote Users \| Smart Phones \| Tablet PC \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Web Conferences

Future-Ready and Secure: Leveraging Your Current Communications Infrastructure sponsored by Avaya WHITE PAPER: This one-page resource outlines how Avaya IP Office can help develop a future-ready, secure foundation to take your business communications into the future. Posted: 12 Feb 2013 \| Published: 29 Jun 2012 TOPICS: Application Integration \| Applications Management \| Business Communications \| Business Process Management \| Business Processes \| Communications Systems \| Instant Messaging \| IP \| Mobile Workers \| SIP \| Unified Messaging \| Unified Messaging Systems

Three Key Areas to Reduce Costs with Lean Techniques sponsored by Epicor Software Corporation WHITE PAPER: Most companies looking to apply lean techniques to their manufacturing processes in order to improve efficiencies and reduce costs start by adopting an ERP system – but ERP alone isn't enough. Read this paper to discover 3 areas to apply lean principles that will yield immediate cost savings and efficiency improvements. Posted: 05 Feb 2013 \| Published: 05 Feb 2013 TOPICS: Business Process Management \| Business Process Modeling \| Business Processes \| ERP \| ERP Software \| Lean Production

Building Value in the Market for Managed Services sponsored by N-able Technologies WHITE PAPER: This research-backed independent study unveils the current market dynamics driving MSP adoption, the benefits and challenges of being an MSP, and how solutions from N-able can help you be the best MSP possible. Posted: 17 Dec 2012 \| Published: 17 Dec 2012 TOPICS: Business Process Automation \| Business Process Outsourcing \| Business Processes \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Host Management \| Hosting Services \| Management Service Providers \| Outsourcing

The Modern CIO: Leading the Way sponsored by ServiceNow WHITE PAPER: Top IT leaders and CIOs from around the globe gathered to discuss technology advances and increased business demands. Topics also discussed: selecting new technologies for today's needs, the CIO's strategic role, people's role in IT today and the social enterprise. Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: Business Development \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Process Reengineering \| Business Processes \| CIOs \| IT Asset Management \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Service Management

Next Gen IT and the Cloud sponsored by ServiceNow WHITE PAPER: Find out how next-gen IT solutions are flexible, intuitive, social and powerful – and how IT in the cloud will help your organization not only keep up with today's complex IT ecosystem, but manage it more efficiently than ever before. Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: Business Architectures \| Business Development \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation Software \| Business Process Management \| Business Processes \| Business Service Management \| IT Asset Management \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce

Runbook Automation: Helping Modern IT Accelerate Business sponsored by ServiceNow WHITE PAPER: Without high levels of automation, virtual machines and cloud services will quickly grow out of control. An evolved approach to automation erases the barriers between people, process and technology and drives more efficiency into the business. Posted: 20 Nov 2012 \| Published: 20 Nov 2012 TOPICS: Business Architectures \| Business Environment \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Business Service Management \| IT Asset Management \| IT Asset Management Software \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Management \| IT Service Management

The Smart Approach To IT Resource Management sponsored by Innotas WHITE PAPER: This white paper demonstrates why progressive organizations are looking toward effective resource management solutions that provide line-of-business executives with clear visibility into IT departments in order to increase overall efficiency and allocate necessary resources to high-priority projects. Posted: 19 Nov 2012 \| Published: 19 Nov 2012 TOPICS: Business Architectures \| Business Development \| Business IT Alignment \| Business Management \| Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| CIOs

User Experience Management and Business Impact - A Cornerstone for IT Transformation sponsored by Quest Software, now a part of Dell WHITE PAPER: This white paper takes and in-depth look at the importance of User Experience Management (UEM) as it relates to driving IT/business alignment. Learn how CIOs can gain a clearer understanding of their users' needs in the face of technologies like cloud computing. Posted: 10 Sep 2012 \| Published: 10 Sep 2012 TOPICS: Business Intelligence \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Business Processes \| Business Service Management \| Cloud Computing \| Cloud Management \| IT Best Practices \| IT Management \| IT Managers \| IT Workforce \| User Experience

Industrializing IT Service Delivery sponsored by Hewlett-Packard Limited WHITE PAPER: This paper introduces the next model of application development and maintenance: The Industrialised Delivery System (IDS). Access this resource to learn about IDS, other delivery models and systems, and find five criteria for IT shops to successfully deliver on solutions today. Posted: 21 Aug 2012 \| Published: 01 Sep 2011 TOPICS: Application Development \| Business Process Modeling \| Business Processes \| Capacity Planning \| CIOs \| IT Management

See how “IT as a Service” Applies to your Enterprise: Enterprise Cloud Services− Virtual Private Cloud Proof of Concept sponsored by Hewlett-Packard Limited WHITE PAPER: Read this white paper to learn how you can test out enterprise cloud services – specifically the virtual private cloud – and see how it performs in conjunction with your current systems. Posted: 16 Aug 2012 \| Published: 16 Aug 2012 TOPICS: Business Processes \| Cloud Computing \| Cloud Management \| IT Best Practices \| IT Infrastructure \| IT Service Management \| IT Systems \| Private Cloud \| Private cloud computing

Change How Business Intelligence is Managed sponsored by SAP America, Inc. WHITE PAPER: This paper details how SAP in-memory computing can change the way you manage business intelligence (BI) and the value your business can derive from the technology. For IT executives, the paper offers substantial information and business examples about what changes they can look forward to and the effect they'll have on their strategic initiatives. Posted: 02 Aug 2012 \| Published: 02 Aug 2012 TOPICS: Business Intelligence \| Business Intelligence Software \| Business Processes \| Data Analytics \| Real-time Analytics \| SAP (Product)

Automating Sales Order Management with SaaS sponsored by Esker Inc. WHITE PAPER: Automated order management software can be expensive and complex to implement. Read this white paper to learn how leveraging SaaS for order processing automation can save you time and money. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Order Management Systems \| SaaS ERP \| Software as a Service

Automating Fax and Email Orders into ERP sponsored by Esker Inc. WHITE PAPER: This white paper offers an overview of key considerations for implementing a strategy to automate fax and email orders (plus EDI, web and other order sources) into your enterprise resource planning (ERP) system. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Email Management Services \| ERP \| ERP Software \| Fax Services \| Order Management Systems \| Sales Order Management \| Sales Orders \| SAP (Product)

How Automated Order Processing Can Benefit Life Sciences Corporations sponsored by Esker Inc. WHITE PAPER: This white paper takes an exclusive look at how pharmaceutical and medical device companies are overcoming their order processes challenges by making smart use of their technology, understanding the true cost of manual transactions, and automating their processes. Posted: 18 May 2012 \| Published: 18 May 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Health Care Industry \| Medical Devices \| Order Management Systems

BPM Patterns and Practices in Industry sponsored by Oracle Corporation UK Ltd WHITE PAPER: This paper reviews common BPM adoption patterns and best-practices across different industries to illustrate the value of BPM. Posted: 18 Sep 2012 \| Published: 18 Sep 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Process Modeling \| Business Processes \| Oracle (Product)

A FIRST LOOK AT ORACLE BPM SUITE 11G sponsored by Oracle Corporation WHITE PAPER: Read this white paper to explore the advanced features and capabilities offered in Oracle's BPM Suite 11g and discover the advantages it can offer your organization. Posted: 03 Jul 2012 \| Published: 25 Jun 2012 TOPICS: Business Process Automation \| Business Process Management \| Business Process Modeling \| Business Processes \| IT Management \| IT Service Management \| SOA

Achieving Value in Healthcare Through Efficiency and Effectiveness sponsored by Dell, Inc. WHITE PAPER: this white paper demonstrates how, by reforming health care delivery, implementing appropriate technology, and reshaping the medical establishment which supports efficiency and effectiveness, America can provide the best value in health care services for its citizens. Posted: 20 Jun 2012 \| Published: 20 Jun 2012 TOPICS: Business Architectures \| Business Development \| Business Intelligence \| Business IT Alignment \| Business of Information Technology \| Business Process Management \| Business Processes \| Health Care Industry \| Health Care Networking \| Medical Practice Management

Budgeting Survey:Benchmarks & Issues sponsored by Centage WHITE PAPER: This white paper discusses the results of a budgeting survey aimed at discovering the most significant budgeting, forecasting, and reporting issues troubling today’s CFOs. Posted: 29 May 2012 \| Published: 29 May 2012 TOPICS: Budgeting \| Business Activity Monitoring \| Business Management \| Business Performance Management \| Business Process Management \| Business Processes \| Financial Applications Software \| Financial Management \| Financial Reporting \| Financial Services \| Financial Statements \| Financing \| SAP (Product)

Parallel Mass Data Processing in SAP Industry Solutions sponsored by UC4 Software, Inc WHITE PAPER: Read this white paper to review the top benefits of automating mass data processing in SAP systems and discover the disadvantages of choosing a standard SAP method. Learn how easy it can be to cut costs and eliminate manual errors from the overall process. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Data Management \| Parallel Processing

Linde Gas Streamlines SAP Workload and Collects Revenue Faster with UC4 sponsored by UC4 Software, Inc WHITE PAPER: Is planning and scheduling your SAP jobs getting overwhelming? With an end-to-end automation engine you can significantly simplify process management and eliminate tedious manual tasks. Read this white paper to learn how one business leverage this advanced platform and is now enjoying significant benefits. Posted: 18 Apr 2012 \| Published: 18 Apr 2012 TOPICS: Business Process Automation \| Business Process Automation Software \| Business Process Management \| Business Process Management Software \| Business Processes \| Job Scheduling Software \| Workload Automation

IDC MarketScape: Worldwide Business Process Platforms 2011 Vendor Analysis sponsored by Oracle Corporation WHITE PAPER: This IDC study uses the IDC MarketScape model to assess the capabilities of vendors to support midrange to complex process improvement scenarios using business process management (BPM) software. Posted: 11 Apr 2012 \| Published: 22 Jun 2011 TOPICS: Business Process Management \| Business Process Management Software \| Business Processes \| Oracle (Product)

Lights Out Testing for End-to-End Business Process Validation sponsored by Worksoft WHITE PAPER: Read this white paper to learn why automation is the best way to make your testing processes more efficient while preventing critical business process disruption. Posted: 11 Apr 2012 \| Published: 11 Apr 2012 TOPICS: Application Performance Management \| Applications Management \| Business Process Automation \| Business Processes \| SAP (Product) \| Software Quality Assurance \| Software Testing

DevOps: Advances in Release Management and Automation -- The Ovum Rainbow Map for DevOps Solutions Comparing 11 Vendors sponsored by SERENA Software, Inc. WHITE PAPER: DevOps, new tools for improved automation and release management, are taking the software development world by storm. Read this detailed white paper for a comparison of the 11 top vendors in this new space. Learn the strengths and weaknesses of each competitor and determine which one would best suit your development team's needs. Posted: 09 Apr 2012 \| Published: 15 Sep 2011 TOPICS: Application Development \| Business Process Automation \| Business Process Automation Software \| Business Processes \| Software Development Life-Cycles \| Software Development Methodologies \| Software Development Tools \| Software Project Management \| Software Quality Assurance \| Software Testing \| Workflow Software

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BUSINESS PROCESSES DEFINITION (continued): … A business process is a set of coordinated tasks and activities, conducted by both people and equipment, that will lead to accomplishing a specific organizational goal. Business process management (BPM) is a systematic approach to improving those processes. The Business Process Management Initiative (BPMI), a non-profit organization, exists to promote the standardization of common business processes, as a means of furthering e-business and business-to-business (B2B) development. To this end, the organization has developed the Business Process Modeling Language (BPML), an Extensible Markup Language (XML)-based metalanguage for modeling business processes.
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