The growing popularity of technology trends such as mobile computing, social media, the cloud, and others calls for a new generation of adaptable, flexible applications. Traditional packaged software often fails to address the high demands of today's IT environment, but provides the benefit of faster, easier deployment.
In response to these challenges, many executives are looking for a type of application that has the benefits of packaged applications with collaborative capabilities of business process management (BPM) and dynamic case management.
Check out this white paper to learn about such an application, called a "smart process application" that facilitates collaborative, people-centric processes through the combined support of structured work, such as automatic workflows, and unstructured work, such as BPM. Read on for details of key characteristics, strategies for deployment, and more.