Business Performance Metrics

WHITE PAPER: This paper discusses the types of reporting and analysis functionality that users of SaaS applications are looking for, and the business intelligence (BI) capabilities SaaS vendors must incorporate into their solutions to successfully satisfy those demands. Also highlighted are real-world successes.

Posted: 05 Dec 2011 | Published: 05 Dec 2011

WHITE PAPER: Enterprise analysis by a Business Analyst (BA) is a method used to identify and define why an organizational change is needed. Read this whitepaper to learn the importance of this process to an organization.

Posted: 26 Aug 2010 | Published: 26 Aug 2010

WHITE PAPER: Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organisation, enabling management by facts.

Posted: 05 Jun 2009 | Published: 02 Jun 2009

WHITE PAPER: Ascendancy in customer support ranks today demands a mix of both technical and business insight. Professionals that make service and support their career path and successfully move up the ladder, boast a range of skills across both disciplines.

Posted: 10 Mar 2008 | Published: 01 Mar 2008

WHITE PAPER: Very few of today's companies have a reliable way to achieve the widest profitability margins consistent with other strategic objectives, largely because no one person or organization is responsible for it. Read this white paper to find out what Ventana Research recommends as part of an effective profitability management strategy.

Posted: 02 Feb 2012 | Published: 31 Dec 2011

WHITE PAPER: This white paper discusses the inherent challenges of dealing with "big data": overwhelming information that seems to come from everywhere and everything. Continue reading to discover strategies for overcoming these challenges by processing "big data" and providing impressive, real-time decision making.

Posted: 12 Jul 2011 | Published: 12 Jul 2011

WHITE PAPER: With no upfront cost and minimal effort required for set up, SaaS BI solutions are ideal for small to mid-sized businesses, for addressing specific business needs or when few IT resources are available. SaaS BI solutions quickly provide access to critical reporting and analysis without the time needed for a full-blown on-premise BI implementation.

Posted: 05 Apr 2010 | Published: 05 Apr 2010

WHITE PAPER: Business and IT leaders are under pressure to make more intelligent decision and more accurate estimates – making effective predictive analytics a top priority in today's business world. Read this paper to learn about a next-generation unified decision-support environment that can simplify the analysis of past, present, and future data.

Posted: 03 Aug 2012 | Published: 01 Aug 2012

WHITE PAPER: Compromising performance testing means applications are prone to failure, users cannot trust them, and developers and IT spend their time chasing problems rather than building the next generation application.

Posted: 24 May 2006 | Published: 01 Apr 2006

WHITE PAPER: Operational excellence is a simple concept with complex implications. Consistently doing things well across every element of the value chain is clear enough in principle. The ultimate goal is a "single source of truth" where senior executives have shared visibility into all parts of the organization, enabling management by facts.

Posted: 29 Oct 2009 | Published: 02 Jun 2009