eInsurance

WHITE PAPER: University of Warwick, one of the UK's leading universities, quickly realized its legacy service desk tool had reached the end of its lifespan. Discover how their IT department found success in a new service desk system – introducing 150+ automation opportunities, over 40 new services, and more.

Posted: 14 Nov 2018 | Published: 20 Jan 2018

WHITE PAPER: In this Forrester analysis, find out how the top 12 enterprise service management vendors stack up – and which are leading the pack.

Posted: 10 Oct 2018 | Published: 23 Aug 2018

WHITE PAPER: Automation through the cloud has continued to evolve, and every corner of IT, from the overall infrastructure to the individual desktop, can stand to gain from it. Check out this comparison tool to see how the capabilities of IT throughout the stack have changed via automation.

Posted: 13 Aug 2018 | Published: 13 Aug 2018

WHITE PAPER: Centralized knowledge bases can be a lifesaver for IT teams and users alike. Find out how a large-scale furniture provider built an IT helpdesk and searchable knowledge base to support over 19 warehouse and showroom locations, even integrating G Suite tools for maximum efficiency.

Posted: 06 Sep 2018 | Published: 06 Sep 2018

WHITE PAPER: Opportunities for automation can spring up throughout the organization – if you know where to look. Keep reading to learn over 150 ways service automation can be integrated within your organization, from IT to HR.

Posted: 13 Aug 2018 | Published: 13 Aug 2018

WHITE PAPER: Measuring and analyzing performance data is crucial to any business looking to make advances in their enterprise from the top-down. Discover how utilizing performance analytics delivered tangible results to ServiceNow's customer service department, development team, and more.

Posted: 16 Nov 2018 | Published: 16 Nov 2018

WHITE PAPER: Being on-call is one of IT's necessary evils. But while it's no fun trudging to the office at 2 a.m. to resolve an issue, it's important that you're equipped enough to handle any situation that arises – for the sake of the business and your sanity. Jump into this guide to view a collection of on-call best practices to keep sharp.

Posted: 15 Aug 2018 | Published: 15 Aug 2018

CASE STUDY: One of the largest financial institutions in the world felt that its current analytics platform needed an upgrade to better service the 30M users it services worldwide. In this case study, see how this global institution switched to an Actian analytics platform to save $20M over 5 years with faster analytical processing speeds.

Posted: 26 Sep 2018 | Published: 26 Sep 2018

RESEARCH CONTENT: Download this 15-page excerpt from the 9th Annual Deltek Clarity Government Contracting Industry to review top struggles in the finance space, as well as new research and trends.

Posted: 02 Nov 2018 | Published: 02 Nov 2018

WEBCAST: In this upcoming webinar, you'll hear how one major asset management company made the shift to cloud data visualization with Tableau Server on AWS. Hear from their experience, get best practices tailored to financial services organizations, and learn how you can get started with scalable analytics on the cloud.

Posted: 18 Sep 2018 | Premiered: Sep 18, 2018