Case Study: Keeping the Service Desk Up to Speed with Compliance
sponsored by Serviceaide
WHITE PAPER:
In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task.
Posted: 21 Nov 2018 | Published: 21 Nov 2018
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How to Overcome Today's Top ITSM Challenges
sponsored by ServiceNow
WHITE PAPER:
What obstacles are keeping your IT service delivery team from succeeding? Turn your service desk into a business function your company can be proud of: Download this white paper to transform your service delivery by overcoming the top 4 ITSM challenges.
Posted: 19 Nov 2018 | Published: 19 Nov 2018
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Need for Speed: Frictionless Remote Support at Last
sponsored by RescueAssist
WHITE PAPER:
Download this white paper to learn about a remote support tool that works fast, is fully web-based and simplified with multi-step support.
Posted: 12 Nov 2018 | Published: 12 Nov 2018
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CW Middle East ezine April 2018
sponsored by ComputerWeekly.com
EZINE:
The Middle East region is on a path, or even fast track, to becoming a global digital hub. But any country or region heading in this direction will have some fundamentals to get right.
Posted: 05 Apr 2018 | Published: 12 Apr 2018
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IT Service Management Blueprint: Consumerize the User Experience
sponsored by ServiceNow
WHITE PAPER:
Access this whitepaper to learn how to create the ideal self-service experience for your IT service customers.
Posted: 16 Nov 2018 | Published: 16 Nov 2018
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Scaling the Service Desk through the Cloud
sponsored by Sunrise Software
EGUIDE:
In this eGuide, find out how Utilita Energy leveraged the cloud to keep their service desk and ITSM capabilities in step with their rapidly growing business, ensuring that the company's highly distributed workforce had access to support around the clock.
Posted: 11 Sep 2018 | Published: 07 Sep 2018
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Beyond the Cubicle: Life in the Digital Workspace
sponsored by Citrix
WHITE PAPER:
Employees can conduct work and be productive just about anywhere – that is, if their IT organizations are adopting the mobility, cloud, virtualization, and cyber security technologies that enable it. Download this guide to learn more about what "work" means to today's workforce and about the role that IT plays.
Posted: 02 Jul 2018 | Published: 02 Jul 2018
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ITSM and ITIL That Keeps Patients a Priority
sponsored by Sunrise Software
WHITE PAPER:
Learn how a service desk provider specializing in the healthcare IT used top-of-the-line ITSM and ITIL strategies to ensure 24-hour support, keeping patient care the number one priority.
Posted: 04 Sep 2018 | Published: 04 Sep 2018
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How IT Best Practices Support Business Growth
sponsored by Sunrise Software
WHITE PAPER:
Through the eyes of their IT support manager, find out how this disruptive player in the energy industry re-aligned their IT strategies in conjunction with an aggressive company goal of 600% growth – and did so successfully.
Posted: 04 Sep 2018 | Published: 31 Dec 2017
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Delivering Success as a Service with SIAM
sponsored by Perspectium
CASE STUDY:
As a service provider, maintaining economies of scale is crucial to your business. Learn how a service management solution can ensure that your company doesn't fall behind.
Posted: 29 Mar 2018 | Published: 29 Mar 2018
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