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VNO White Papers (View All Report Types)

How to Overcome Today's Top ITSM Challenges sponsored by ServiceNow WHITE PAPER: What obstacles are keeping your IT service delivery team from succeeding? Turn your service desk into a business function your company can be proud of: Download this white paper to transform your service delivery by overcoming the top 4 ITSM challenges. Posted: 17 Mar 2017 \| Published: 17 Mar 2017 TOPICS: CIOs \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| ITIL \| Systems Management \| Systems Operations

Top 3 Reasons Your Enterprise Network Matters More in the Cloud Era sponsored by Juniper Networks, Inc. WHITE PAPER: Traditional networks simply can't handle all the implications of the cloud. Explore the top 3 IT trends that will impact your cloud networking strategy, and learn how to build a network that's 100% cloud-ready. Posted: 04 May 2016 \| Published: 31 Dec 2015 TOPICS: Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems \| Network Best Practices \| Network Capacity \| Network Infrastructure \| Network Management \| Network Performance \| Network Security \| Networking

Core HR: The Foundation for Business Alignment sponsored by SuccessFactors WHITE PAPER: This research brief examines the challenges facing HR, and details how to lay the technology foundation to support successful core HR service delivery. Posted: 25 Feb 2014 \| Published: 30 Jun 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Performance Management \| Business Service Management \| Employee Performance Management (EPM) \| Human Resources Management \| Human Resources Service Providers \| Human Resources Services \| Human Resources Software \| IT Service Management \| IT Services \| Workforce Management Software \| Workforce Planning

Techniques for Selling IT Services to Senior Level Executives sponsored by ConnectWise WHITE PAPER: How can an IT ticketing and time solution can benefit your clients and allow you to become part of their internal support team? Learn how you can facilitate collaboration with your client's IT team in ways that benefit you both. Posted: 17 Dec 2014 \| Published: 17 Dec 2014 TOPICS: Collaboration \| IT Asset Management \| IT Best Practices \| IT Service Management \| IT Services

Managed Mobility Services: Reduce Your Risk and Improve Productivity sponsored by Hewlett-Packard Enterprise WHITE PAPER: Learn how HP Managed Mobility Services can help your organisation manage secure access to applications and data, and let users store, sync and share files anytime, anywhere, from any mobile device. Posted: 02 Sep 2014 \| Published: 29 Aug 2014 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Compliance Best Practices \| Data Security \| IT Departments \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services \| Managed Security Services \| Managed Security Services Providers \| Mobile Device Management \| Mobile Workers \| Security \| Security Management \| Security Managers

Dell ProSupport: Time is Money sponsored by Dell, Inc. and Intel® WHITE PAPER: This whitepaper details and IT management partner that will help you by catering its services to your organization's needs. Posted: 17 Jun 2014 \| Published: 23 May 2014 TOPICS: Data Center Design \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Outsourcing

Why Choose IBM as your technical support service provider sponsored by IBM WHITE PAPER: This white paper discusses the important qualities a technical support provider should have, including flexibility, responsiveness, consistency, and more. Read on to see how choosing a technical support provider that focuses on quality and adding value to your organization will enhance your IT infrastructure and help you mitigate business risks. Posted: 10 Nov 2015 \| Published: 31 Jul 2012 TOPICS: IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| ROI \| Storage Efficiency \| Storage Infrastructure

Key Technical Support Considerations for the Cognitive Era sponsored by IBM WHITE PAPER: Download this white paper to discover the different support and maintenance challenges that confront CIOs when implementing an infrastructure that includes new solutions like mobile, social, cloud initiatives and other new breeds of computer models, including cognitive. Posted: 13 Apr 2017 \| Published: 28 Feb 2016 TOPICS: CIOs \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Management \| Data Management Software \| IT Agents \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems \| ITIL

IBM System x x86 servers: Earning consistently high customer satisfaction through strength in hardware and support services sponsored by Lenovo and Intel WHITE PAPER: This white paper details the value of an exceptional support team. Posted: 17 Oct 2014 \| Published: 01 Aug 2013 TOPICS: Data Center Management \| Data Centers \| IT Consulting Services \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Server Management

Next Gen IT and the Cloud sponsored by ServiceNow WHITE PAPER: This valuable resource examines how IT is losing control over the enterprise and the need for change in the world of IT, and explores how cloud-driven technology can help you more successfully manage IT services. Posted: 24 Jul 2013 \| Published: 24 Jul 2013 TOPICS: Business Management \| Business Performance Management \| Business Process Management \| Cloud Computing \| Cloud Management \| Enterprise Systems \| IT Best Practices \| IT Departments \| IT Governance \| IT Infrastructure \| IT Management \| IT Managers \| IT Service Management \| IT Services \| Security \| Systems Management \| Systems Operations

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