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Transparent Computing Reports

Presentation: Virgin Media’s unified communications strategy sponsored by ComputerWeekly.com PRESENTATION: Colin Miles, director of IT Technical Services of Virgin Media explains how unified communications has transformed the company, in this presentation for Computer Weekly's 500 Club for IT leaders. Posted: 17 Mar 2014 \| Published: 17 Mar 2014 TOPICS: Collaboration \| Network Applications Software \| Network Best Practices \| Network Infrastructure \| Network Management \| Network Operating Systems \| Network Performance \| Networking \| Social Computing \| Social Networking \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Hardware \| Videoconferencing Software \| Videoconferencing Systems

Airport IT Trends Survey sponsored by ComputerWeekly.com RESEARCH CONTENT: Airports are spending a larger slice of their revenues on technology as they look to improve the passenger experience, this major study from SITA reveals. Posted: 04 Feb 2014 \| Published: 04 Feb 2014 TOPICS: Airline Industry \| Application Development \| Budgeting \| Business Intelligence \| CIOs \| Data Analytics \| IT Spending \| Self-Service Applications Software \| Social Computing \| Social Networking \| Surveys \| Systems Integration \| Transportation Industry \| Transportation Management \| Wireless Infrastructure \| Wireless Internet

Spotlight on the Nordics: Artificial Intelligence sponsored by ComputerWeekly.com EGUIDE: In this e-guide we explore how artificial intelligence is going to play a key role in the future of the Nordics. We discuss whether AI is truly a threat to humans in terms of the future of work, how AI can benefit humans in the future and how the Finnish government is backing a national AI development strategy. Posted: 29 May 2018 \| Published: 29 May 2018 TOPICS: Artificial Intelligence \| Autonomic Computing \| Autonomous Systems

Customer Engagement Strategies Hinge on Social Media Savvy sponsored by Bazaarvoice EGUIDE: Social media plays an important role in customer engagement strategies, but many sales and marketing teams struggle with how to use social platforms. This guide features insights from Sales Machine 2016, a two-day sales best practices and technology convention. Learn how you can use social media as an effective customer engagement tool. Posted: 20 Oct 2016 \| Published: 19 Oct 2016 TOPICS: CRM \| Customer Data Integration \| Customer Retention \| Customer Satisfaction \| Data Analytics \| Data Integration \| Market Research \| Market Trends \| Marketing \| Sales \| Social Computing \| Social Networking

The Benefits of Social and Cloud-based CRM Tools sponsored by Microsoft India EGUIDE: In order to stay competitive, you need to know what customers are saying about your business, and you need to participate in the conversation as well. In this e-guide, learn from CRM experts what makes a social CRM tool successful, and why cloud-based CRM systems may be the right choice for you. Posted: 17 Jul 2014 \| Published: 17 Jul 2014 TOPICS: Cloud Computing \| Cloud CRM \| CRM \| CRM Best Practices \| CRM Software \| Social Computing \| Social Networking

Social Media Education: The New Edge for Success sponsored by Hootsuite WHITE PAPER: Did you know that according to a report by the McKinsey Global Institute, business can unlock up to $1.3 trillion in business value by leveraging social technologies? However, if your company isn't armed with the right knowledge, tools, and skill set, those financial (and other CRM) benefits will be out of reach. Posted: 15 Apr 2014 \| Published: 15 Apr 2014 TOPICS: CRM \| CRM Best Practices \| Customer Data Management \| Customer Loyalty \| Social Computing \| Social Networking

HP and Ministry of Social Development deliver better service sponsored by Hewlett Packard Enterprise WEBCAST: View the following webcast to uncover how the Ministry of Social Development collaborates with HP to create new systems and technology that help deliver better overall service to over a million New Zealanders. Posted: 21 Feb 2014 \| Premiered: Feb 21, 2014 TOPICS: Collaboration \| SOA \| SOA Governance \| Social Computing \| Social Networking

Beyond Passwords: Protect the mobile enterprise with smarter security solutions sponsored by IBM WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond. Posted: 09 Oct 2014 \| Published: 30 Sep 2013 TOPICS: Access Control \| Access Control Software \| Application Security \| Authentication \| Authorization \| CIOs \| Cloud Security \| Compliance Best Practices \| Compliance Software \| Cybersecurity \| Data Analytics \| Data Security \| Endpoint Security \| Fingerprinting \| Firewall Management \| Fraud Protection \| Identification Systems \| Identity Management \| Identity Management Software \| Internet Security \| IT Asset Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Managers \| IT Services \| IT Workforce \| Laptop Computers \| Mobile Device Management \| Mobile Workers \| Network Security \| Network Security Hardware \| Network Security Software \| Password Authentication Protocol \| Password Management \| Password Management Software \| Passwords \| Regulatory Compliance \| Risk Assessment \| Risk Management \| Secure Content Management \| Secure Content Management Hardware \| Secure Content Management Services \| Secure Content Management Software \| Securities Industry \| Security \| Security Best Practices \| Security Hardware \| Security Industry \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Systems \| Security Threats \| Smart Phones \| Social Computing \| Tablet PC \| Vulnerability Assessments \| Vulnerability Management

3 Pillars of Customer Experience in Today's Connected World sponsored by Salesforce.com WHITE PAPER: Access this white paper to learn three steps to meeting customers' rising expectations in today's hyper-connected world: Personalized service, smarter support, and faster connection. Posted: 19 Jan 2015 \| Published: 19 Jan 2015 TOPICS: CRM \| CRM Best Practices \| CRM Software \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Support Software \| Sales and Marketing Software \| Social Computing \| Social Networking \| Web 2.0

Measuring Social Media Marketing sponsored by Oracle Corporation UK Ltd WHITE PAPER: Consult the following research brief to uncover what it takes to measure social media in a way that can deliver actionable insights to drive higher business value. Discover what to track, why, and what other successful businesses are doing to get the most out of social media. Posted: 25 Feb 2014 \| Published: 25 Feb 2014 TOPICS: Collaboration \| Social Computing \| Social Networking \| Web 2.0

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