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7 Business Benefits of Moving to a Cloud Communications Solution
sponsored by Avaya
EBOOK: As network specialists know, there are so many issues with legacy phone systems that you could list them out. Fortunately, the benefits of moving communications to the cloud are pronounced enough that you could list them out, too. Read this e-book for 7 benefits of cloud communications, and see why needs have increased across networks.
Posted: 04 Aug 2020 | Published: 04 Aug 2020

Avaya

Understanding the Real Cost of Your Business Phone System
sponsored by Avaya
WHITE PAPER: Many organizations are keeping their phone systems on-premise. Generally, they cite that it would be cheaper to remain on-premise than it would be to go and purchase a cloud phone system… or would it? Study this white paper to learn the top 5 hidden costs of legacy phone systems and how they compare to cloud systems.
Posted: 03 Aug 2020 | Published: 03 Aug 2020

Avaya

Infographic: 2019 Europe IT Priorities - General Trends
sponsored by ComputerWeekly.com
EGUIDE: In this infographic, we take a look at what IT departments are investing in, how IT departments will evolve over the next 12 months and which sectors will see the biggest budget increases. Survey results taken from the 2019 IT Priorities survey carried out by ComputerWeekly.com, ComputerWeekly.de and LeMagIT.fr.
Posted: 23 Apr 2019 | Published: 23 Apr 2019

ComputerWeekly.com

Challenges
sponsored by Momentum Systems
CASE STUDY: Ector County, Texas had been using a premise-based phone system for over 15 years. As it reached end-of-life, and with communications playing such a vital role in the County’s daily interactions, there was an obligation to implement a centralized, reliable phone system. Download this case study to see how Momentum Telecom became of service.
Posted: 01 Apr 2021 | Published: 01 Apr 2021

Momentum Systems

CW Benelux November 2019-January 2020: Dutch banks fight money laundering
sponsored by ComputerWeekly.com
EZINE: Dutch banks have decided to work together in the fight against money laundering. Globally, only about 3% of money laundering activity is detected and stopped.
Posted: 24 Oct 2019 | Published: 31 Oct 2019

ComputerWeekly.com

How to Build a World-Class Customer Journey
sponsored by Liongard
EBOOK: In an era full of digital transformation, offering a premium customer experience can lead to MSP business success. In this eBook, 16 IT service executives share their own best practices for building a world-class customer journey. Download now to see their advice that you can implement in your organization.
Posted: 25 Jan 2021 | Published: 25 Jan 2021

Liongard

Monitoring & Alerting Best Practices Guide
sponsored by LogicMonitor
WHITE PAPER: IT professionals struggle to manage alerts, particularly the amounts of false alerts they get in a day. How can they build a more successful monitoring strategy? View this guide to learn best practices for smarter alerting, faster troubleshooting and more proactive monitoring – and discover how AIOps is paving the way for the future of alerting.
Posted: 12 Mar 2020 | Published: 12 Mar 2020

LogicMonitor

CW Europe - December 2020-February 2021: Tour de France fans get a virtual experience
sponsored by ComputerWeekly.com
EZINE: The organisers of this year's Tour de France worked with technology services company NTT in partnership with Amaury Sport Organisation to provide what they described as an "enhanced experience" for race fans who could not be at the roadside because of Covid restrictions.
Posted: 26 Nov 2020 | Published: 10 Dec 2020

ComputerWeekly.com

Chapter 15: Working with the Command-Line Interface
sponsored by McGraw Hill
BOOK: Download this free chapter from ITF+ CompTIA IT Fundamentals to learn how to work with and decipher the command line interface, demonstrate fundamental commands and more.
Posted: 13 Jan 2021 | Published: 13 Jan 2021

McGraw Hill

5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019

Serviceaide
 

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