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Services Industry Reports
Case Study: How John Lewis Conquered the Web
sponsored by
BOOK: Bill Goodwin tells the inside story of John Lewis £40m website redevelopment project, assesses the technical and business challenges faced and its impact on the business.
Posted: 17 Mar 2014 | Published: 17 Mar 2014

CW Special report on Capita
sponsored by
IT BRIEFING: Packed with graphs and diagrams, the report is essential reading for any organisation working with, or thinking of working with Capita.
Posted: 23 Apr 2012 | Published: 23 Apr 2012

What Drives the Best-of-the-Best Professional Services Organizations
sponsored by Oracle NetSuite
WHITE PAPER: This SPI Research report examines how best-of-breed professional services organizations are delivering on 5 key performance pillars. Find out how other enterprises are driving organizational performance through the use of integrated front and back-office apps and ERP tools like NetSuite.
Posted: 28 Feb 2018 | Published: 31 Dec 2017

Oracle NetSuite

IT Infrastructure at Your Service: Today’s challenging business climate is driving a move toward delivering IT functions as a service
sponsored by NTT America, Inc.
WHITE PAPER: This white paper examines many of the key considerations organizations must understand and assess before adopting IaaS.
Posted: 13 Jan 2010 | Published: 13 Jan 2010

NTT America, Inc.

Extend your Professional Services Capabilities with IM Virtualization Health Check
sponsored by Ingram Micro
WEBCAST: This webcast covers the importance of having a trusted partner as you work your way through the professional service market. It also features information on a virtual environment health check process.
Posted: 11 Dec 2013 | Premiered: Oct 16, 2013

Ingram Micro

6 Benefits of Managing Projects on Salesforce
sponsored by FinancialForce
WHITE PAPER: In this guide, uncover how you can combine your Salesforce CRM with a cloud-based Professional Services Automation (PSA) application to achieve 6 key benefits that can drive project success.
Posted: 18 Sep 2015 | Published: 18 Sep 2015


Talladega County 9-1-1: 100% Network Availability for Emergency Calls Countywide with WhatsUp Gold
sponsored by Ipswitch WhatsUp Gold
CASE STUDY: In November of 2009 Talladega County consolidated the various Public Safety Answering Points that traditionally handled call and dispatch services for 5 law enforcement agencies, 4 municipal fire departments, 15 volunteer fire departments, 2 municipal emergency medical systems, and 4 other private services into a single communications network.
Posted: 02 Mar 2011 | Published: 02 Mar 2011

Ipswitch WhatsUp Gold

Professional Services White Paper: Growth Strategies in Uncertain Times
sponsored by Microsoft Dynamics
WHITE PAPER: In uncertain economic times, professional service companies can win by focusing on the basics, such as building lasting client relationships.
Posted: 06 Jun 2008 | Published: 06 Jun 2008

Microsoft Dynamics

IBM Bromont Gains Huge ROI Through Smarter Quality Management
sponsored by IBM
CASE STUDY: This use case describes how IBM Bromont's engineering team harnesses the power of analytics to automatically identify failure patterns in CPU modules and instantly determine how serious the problem is, providing them with a 150% ROI in year one alone.
Posted: 25 Feb 2015 | Published: 30 May 2014


Break down data silos in product lifecycle management
sponsored by IBM
WHITE PAPER: Access this informative white paper to learn about an engineering lifecycle management tool that provides comprehensive views into the product lifecycle, and goes beyond data integration to reduce the complexity of this process.
Posted: 26 Mar 2014 | Published: 12 Nov 2012


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