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A Service Provider's Guide to IT Service Management Solutions
sponsored by Micro Focus
WHITE PAPER: This service provider's guide to ITSM is designed to present providers with an understanding of current customer expectations, the issues that should be foremost in mind when assessing potential ITSM solutions, and 5 criteria for selecting the right ITSM. Access your copy here.
Posted: 19 Nov 2018 | Published: 19 Nov 2018

Micro Focus

Converged Infrastructure Benefits and Selection Criteria
sponsored by TechData - NetApp
WHITE PAPER: This white paper demonstrates the benefits of converged infrastructure (CI) and several selection criteria for those organizations considering investing in it. Read on for 5 key features one should look for in a potential CI solution, as well as an additional glimpse at a preconfigured CI launched this year: NFLEX.
Posted: 08 Nov 2018 | Published: 30 Apr 2018

TechData - NetApp

3 Frequently Asked Questions About AWS Reserved Instances
sponsored by CloudHealth by VMware
WHITE PAPER: This paper answers the 3 most frequently asked questions about AWS reserved instances and helps clarify some of the finer points about AWS RIs.
Posted: 14 Dec 2018 | Published: 14 Dec 2018

TOPICS:  IT Management
CloudHealth by VMware

7 Multicloud Management Best Practices
sponsored by CloudHealth by VMware
WHITE PAPER: Read this paper to learn the 7 best practice to help you overcome the challenges of managing a multicloud environment.
Posted: 14 Dec 2018 | Published: 14 Dec 2018

TOPICS:  IT Management
CloudHealth by VMware

Case Study: Test Strategy Review
sponsored by nfocus
CASE STUDY: In this case study, find out how the company was able to seamlessly rollout their Smart Meter programme through the help of an independent partner who reviewed their current test strategy, approach, practices and coverage.
Posted: 28 Nov 2018 | Published: 28 Nov 2018

nfocus

How Converged Infrastructure Can Fast-Track IT as a Service Delivery
sponsored by Pure Storage
RESOURCE: Read this custom article to learn how IT teams can leverage converged infrastructure (CI) to fast-track IT-as-a-service without having to rip and replace everything already in place. You can refresh without re-architecting, consume technology as Opex or CAPEX, and more.
Posted: 11 Dec 2018 | Published: 11 Dec 2018

Pure Storage

Delivering Business Value with Microservices
sponsored by Red Hat
VIDEO: Tune in to hear how Elsevier shifted from a monolithic service strategy to microservices, earning them a shortened development cycle, cost savings, and more – and learn how they ensured a smooth transition along the way.
Posted: 27 Nov 2018 | Premiered: 20 Nov 2018

TOPICS:  IT Management
Red Hat

5 Steps to Getting Your ITSM "Shift Left" Strategy Right
sponsored by Espressive
WHITE PAPER: Dive into this guide to learn how your ITSM strategy could stand to gain from "shifting left," be it lower resource costs, streamlined support operations, or simply improved employee satisfaction.
Posted: 01 Nov 2018 | Published: 01 Nov 2018

Espressive

How a Modern IT Service Delivery Approach Can Support a University's Education Excellence
sponsored by ServiceNow
WHITE PAPER: University of Warwick, one of the UK's leading universities, quickly realized its legacy service desk tool had reached the end of its lifespan. Discover how their IT department found success in a new service desk system – introducing 150+ automation opportunities, over 40 new services, and more.
Posted: 14 Nov 2018 | Published: 20 Jan 2018

ServiceNow

Infographic: 10 Culture hacks for CIOs driving organisational change
sponsored by ComputerWeekly.com
EGUIDE: In this infographic, we outline ten extremely simple culture hacks CIOs can use to drive organisational change and improve business outcomes. These tips were provided by Kristin Moyer, vice president and analyst at Gartner at the Gartner Symposium 2018.
Posted: 15 Nov 2018 | Published: 15 Nov 2018

ComputerWeekly.com
 
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