Harness the Power of the 3As: Automation, AI & Analytics
sponsored by ServiceNow
RESOURCE:
Communications service providers are in a state of transformation. They’re working to improve margins and find efficiencies in core businesses. In this infographic, learn how analytics, AI and automation can help them to circumvent their legacy infrastructure and break down siloes.
Posted: 04 Sep 2020 | Published: 04 Sep 2020
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Deloitte Telecoms, Media, and Technology Predictions 2016
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
The technology, media and telecommunications (TMT) practice at Deloitte, the business advisory firm, gives its predictions for the technology sector in 2016.
Posted: 22 Jan 2016 | Published: 22 Jan 2016
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The Changing Nature of TV
sponsored by CenturyLink
WHITE PAPER:
Streaming video is fundamentally changing the definition of what it means to “watch TV.” Video distributors and rights holders need to pay special attention to how these behaviors are changing. In this white paper, explore key recommendations for providers hoping to take advantage of streaming opportunities.
Posted: 20 Nov 2019 | Published: 20 Nov 2019
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Humanizing the customer experience in telecom
sponsored by Fractal
RESOURCE:
Believe it or not, telecommunications organizations are leading the way for digital customer experience strategy. See how telcos are driving digital experiences with personalization and proactive customer service in this blog post.
Posted: 20 Aug 2020 | Published: 20 Aug 2020
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The Global Information Technology Report 2013
sponsored by ComputerWeekly.com
RESEARCH CONTENT:
This report from the World Economic Forum remains one of the most comprehensive and authoritative assessments of the impact of ICT on each country.
Posted: 15 Apr 2013 | Published: 22 Apr 2013
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Computer Weekly – 23 June 2020: How the Chelsea Flower Show blossomed as an online-only event
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we talk to the digital team at the Royal Horticultural Society about delivering the first online-only Chelsea Flower Show. With all the talk about the consumer uses of 5G, we look at how it could benefit enterprise IT. And we examine the best practice in managing SAP systems during lockdown, Read the issue now.
Posted: 19 Jun 2020 | Published: 23 Jun 2020
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Migration to DOCSIS 3.0
sponsored by Motorola, Inc.
WHITE PAPER:
Factors driving cable operators toward deployment of DOCSIS 3.0, new features, channel bonding and multicast services, and migration scenarios to DOCSIS 3.0, are addressed.
Posted: 05 Jan 2009 | Published: 23 Dec 2008
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Increasing Operational Agility: BPM in Telecommunications
sponsored by Oracle Corporation
WHITE PAPER:
Efficient business processes are the key to success for any company, especially in the telecommunications (Telco) industry. In this informative resource, learn how you can improve Telco business processes and discover the BPM tools necessary to close process gaps.
Posted: 31 Oct 2013 | Published: 31 Oct 2012
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Collaboration to innovation: Leveraging Web 2.0 to Accelerate New Service Ideas
sponsored by IBM
WHITE PAPER:
This white paper is intended to provide service providers with IBM's point of view on the power of collaboration in a Web 2.0 environment and to introduce a new IBM solution that can help telecoms to use collaboration as a tool for enabling innovation.
Posted: 18 Jun 2010 | Published: 18 Jul 2007
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OSS and CRM - Integration That Pays
sponsored by Comarch Telecommunications
WHITE PAPER:
Previously, putting up with the gap between CRM and OSS worlds has been a viable - though not
optimal - strategy for most operators. But now that the telecommunications industry is undergoing the "communications and content over IP" transformation, service providers are starting to redesign their business models and to rethink the infrastructure.
Posted: 06 Jan 2009 | Published: 06 Jan 2009
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