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Humanizing the customer experience in telecom sponsored by Fractal RESOURCE: Believe it or not, telecommunications organizations are leading the way for digital customer experience strategy. See how telcos are driving digital experiences with personalization and proactive customer service in this blog post. Posted: 20 Aug 2020 \| Published: 20 Aug 2020 TOPICS: CRM \| Telecommunications Hardware \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Service Providers

Telecommunications Service Management sponsored by ServiceNow WEBCAST: In this brief video, hear about ServiceNow’s Telecommunications Service Management (TSM) solution, which brings together customer and network data for a single, comprehensive view of operations. Watch now to learn more. Posted: 13 Nov 2020 \| Premiered: Nov 13, 2020 TOPICS: Telecom Billing Services \| Telecommunications Carrier Systems \| Telecommunications Devices for the Deaf \| Telecommunications Hardware \| Telecommunications Industry

The Global Information Technology Report 2013 sponsored by ComputerWeekly.com RESEARCH CONTENT: This report from the World Economic Forum remains one of the most comprehensive and authoritative assessments of the impact of ICT on each country. Posted: 15 Apr 2013 \| Published: 22 Apr 2013 TOPICS: Broadband ISDN \| Broadband Wireless Networks \| Business Intelligence \| Competition \| Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Governments \| Health Care Industry \| Health Care Software \| Mobile Device Management \| Mobile Workers \| Political Environment \| Staffing \| Surveys \| Telecom Spending \| Telecommunications Industry \| Telecommunications Service Providers \| Telecommuting

5G Security Reduce Your Risks as You Explore New Opportunities sponsored by Spirent WHITE PAPER: 5G is a limitless market opportunity—if you can solve the security challenges it comes with. In this white paper, learn how 5G network equipment manufacturers and service providers can integrate security into 5G deployments, continuously assess the effectiveness of the security they’ve put in place, and focus on innovation rather than risk. Posted: 08 Oct 2020 \| Published: 08 Oct 2020 TOPICS: Network Best Practices \| Network Security \| Network Security Appliances \| Network Security Hardware \| Network Security Software \| Networking \| Telecommunications Industry \| Telecommunications Networks \| Telecommunications Service Providers \| Wireless Networks

Re-Inventing the TEM Organization to Adapt to Accelerating Technology Advanced – The Future of TEM sponsored by Calero MDSL WHITE PAPER: The explosive growth of cloud and now multi-cloud solutions has created a new imperative for Telecom Expense Management (TEM) to actively participate in the overall management of technology deployment within an organization. Download this white paper to learn about the technology advances that have contributed to this heightened importance of TEM. Posted: 23 Oct 2020 \| Published: 23 Oct 2020 TOPICS: IT Management \| IT Management Services \| IT Managers \| Network Management \| Network Management Protocols \| Network Management Services \| Network Management Software \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Management Software \| Telecommunications Networks \| Telecommunications Services

Barracuda CloudGen Firewalls Protect Geocell's Expanding Operations sponsored by Barracuda Networks CASE STUDY: As telecom provider Geocell expanded, they found themselves spending too much time administering firewalls to each location—an incredibly tedious task. Learn more about the next-generation firewall that seamlessly centralized their network management controls in this case study. Posted: 16 May 2019 \| Published: 16 May 2019 TOPICS: Cybersecurity \| Firewall Appliances \| Firewall Management \| Firewall Server Hardware \| Firewall Server Software \| Network Security \| Network Security Appliances \| Network Security Hardware \| Network Security Software \| Network Service Providers \| Telecommunications Carrier Systems \| Telecommunications Hardware \| Telecommunications Industry

NWN & Fairleigh Dickinson University: A Case Study sponsored by NWN Corporation VIDEO: Fairleigh Dickinson University has 96 buildings across 2 campuses which are 40 miles apart. They needed an enhanced 911 system that would give them the right level of granularity. In this short video, learn how Fairleigh Dickinson University was able to accomplish this with the help of NWN. Posted: 16 Nov 2020 \| Premiered: 16 Nov 2020 TOPICS: Communications Hardware \| Communications Networks \| Communications Software \| Communications Systems \| IP Telephony \| Network Service Providers \| Telecommunications Industry \| Telecommunications Networks \| Telephones \| Telephony Services \| Telephony Systems

Are Software SBCs Ready for the Cloud Era? sponsored by AudioCodes WHITE PAPER: In the telecommunications industry, one excellent use case for cloud-based technology currently attracting a lot of interest is virtual, or software, session border controllers (SBCs). Reduced CAPEX and OPEX, longer lifecycle and quick deployment are all benefits of software SBCs. Jump into this white paper to get a closer look. Posted: 14 Oct 2020 \| Published: 14 Oct 2020 TOPICS: Cloud Computing \| Cloud Management \| Communications Networks \| Communications Software \| Communications Systems \| SIP \| Software as a Service \| Software Infrastructure \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Management Software \| Telecommunications Networks \| Telecommunications Software \| Telecommunications Systems \| Unified Messaging \| Unified Messaging Systems \| VoIP

Intrado Builds Smarter, Stronger 9-1-1 Infrastructure with HP Integrity Servers sponsored by Hewlett Packard Enterprise CASE STUDY: Read this case study and learn how Intrado introduced a dynamic, Internet Protocol, based 9-1-1 environment that can be upgraded through software downloads to meet these challenges. Posted: 16 Mar 2007 \| Published: 01 Aug 2005 TOPICS: Applications Management Software \| E911 \| HP OpenView \| Network Architectures \| NGN \| Telecommunications Industry \| Telecommunications Infrastructure \| UNIX \| UNIX Server Hardware \| VoIP

Telecom network vision: New service needs drive change to telecom data center architecture sponsored by Alcatel-Lucent EGUIDE: This expert E-Guide takes a look at the big changes in telecom network management and what you can do to prepare for and adjust to changes in the traditional telecom data center architecture. Posted: 21 Sep 2011 \| Published: 21 Sep 2011 TOPICS: Data Center Construction \| Data Center Management \| Data Center Networking \| Data Centers \| Network Architectures \| Network Best Practices \| Network Infrastructure \| Network Management \| Network Monitoring \| Telecom Provisioning \| Telecommunications Industry \| Telecommunications Infrastructure \| Telecommunications Networks \| Telecommunications Standards

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